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The Iris Memory Care and Retirement Cottages

1615 Brush College Road Northwest, Salem, OR 97304

For pricing & availability:
(866) 374-4058
8.3
Review score
57 reviews
Add review
8.3
Review score
57 reviews
  • 5 star
    37%
  • 4 star
    19%
  • 3 star
    16%
  • 2 star
    9%
  • 1 star
    19%
See all reviews
8.5
Review score
1120 reviews
27 facilities
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The Iris Memory Care and Retirement Cottages
CompareSaveShare
The Iris Memory Care and Retirement Cottages
9 photos4 floor plans
The Iris Memory Care and Retirement Cottages in google map

Rebecca M

Spouse or partner of resident/client

5.0 out of 5 stars

Review for The Iris Memory Care and Retirement Cottages

Staff was excellent. Didn't seem to be very much turnover. Food better than average and plentiful. My husband was too ill for activities out of the facility but the holiday events, Super Bowl etc were nice for family and residents. The inside courtyard was really good for him as he always liked to be outside and he could do that and be safe. Financial things were clear. Appreciated the beauty shop. The administration was easy to communicate with. Building well maintained and attractive with room for personalization. I couldn't figure out the tv in his room but probably better for him to be out and about anyway. I would recommend the Iris for memory care clients.

Read all reviews

The Iris Memory Care and Retirement Cottages

About the facility

Come experience the joys of retirement in this cozy, quaint community in Salem, Oregon. The Iris Memory Care and Retirement Cottages aims to provide a comforting environment that residents are proud to call home — a traditional community offering immediate nostalgia to residents. Just minutes away, residents can easily access local churches, shopping centers, doctor’s offices, and more! The location is ideal for those seeking a peaceful retirement.

The wonderful community is a proud member of Bonaventure Senior Living — a family owned company with over 20 years of experience. With so much experience, they’d like to think that they’ve perfected the ideal retirement experience through their program, Retirement Perfected™. This program provides an engaging environment filled with high-quality dining, luxurious amenities, and exceptional services. The Iris Memory Care and Retirement Cottages currently offers independent living and assisted living options to easily accommodate residents as their care needs change.

Community Services and Amenities

First and foremost, the community prioritizes each resident’s health and well-being by providing a wide range of services to accommodate their unique needs. To help ensure proper care for all residents, the community offers exceptional medical, skilled nursing, and support services. Additionally, they provide several options to keep residents nourished...

Senior living options offered

  • Memory Care

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The Iris Memory Care and Retirement Cottages

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $6,950/mo
  • 1 BedroomStarting at $7,950/mo
  • 2 BedroomsStarting at $8,500/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Iris Memory Care and Retirement Cottages
Select tour type
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Amenities

at The Iris Memory Care and Retirement Cottages

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management

Meals & Dining

  • Meals Provided
  • Room Service
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • Library
  • Barber Shop

Recreational areas

  • Game Room
  • Jacuzzi
  • Billiards Lounge
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Bible Study Group
  • Live Musical Performances
  • Trivia Games
  • Yoga / Chair Yoga

Compare

The Iris Memory Care and Retirement CottagesThe Iris Memory Care and Retirement Cottages

1615 Brush College Road Northwest,
Salem, OR 97304

Redwood Heights Assisted Living community exteriorRedwood Heights Assisted Living

4050 12th Street Cutoff SE,
Salem, OR 97302

Bonaventure of Salem community exteriorBonaventure of Salem

3411 Boone Rd SE,
Salem, OR 97317

Sweet Bye N Bye Memory Care community exteriorSweet Bye N Bye Memory Care

2850 Evergreen NE,
Salem, OR 97301

8.3 out of 10
Review Score57 reviews
9.7 out of 10
Review Score51 reviews
9 out of 10
Review Score41 reviews
8.9 out of 10
Review Score7 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

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Call Now

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Reviews

for The Iris Memory Care and Retirement Cottages

8.3 out of 10
Review Score1-20 of 57 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.6
Friendliness
3.8
Care Services
3.2
Staff
3.8
Meals & Dining
3.9
Activities
3.2
Value for Cost
3.2

A Place for Mom has scored The Iris Memory Care and Retirement Cottages with 8.3 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, The Iris Memory Care and Retirement Cottages has 57 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-20 of 57 reviews

Last Updated: 9/21/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Rebecca M

Memory Care

Family/friend

September 21, 2026

5.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

Staff was excellent. Didn't seem to be very much turnover. Food better than average and plentiful. My husband was too ill for activities out of the facility but the holiday events, Super Bowl etc were nice for family and residents. The inside courtyard was really good for him as he always liked to be outside and he could do that and be safe. Financial things were clear. Appreciated the beauty shop. The administration was easy to communicate with. Building well maintained and attractive with room for personalization. I couldn't figure out the tv in his room but probably better for him to be out and about anyway. I would recommend the Iris for memory care clients.

Cam

Memory Care

Family/friend

June 16, 2026

4.0 out of 5 stars
Verified Review

The Iris Memory Care and Retirement Cottages

Good communication with management upon signing up and during respite. Medical and other staff compassionate re: issues that developed over the stay. Disappointed in follow-up communication- took more than 2 weeks to have questions answered. Resolved in week 3.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
3.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

April 8, 2026

5.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

Really liked the enclosed patio. Staff friendly and attentive. Care always consistent. Facility worked well with Hospice. Well planned and fun social events. Beauty shop was nice option. Always clean and safe spaces. Effort with attractive décor and seasonal.

Jackie

Memory Care

Family/friend

February 5, 2026

1.0 out of 5 stars

Beware This Place is Horrible

Poor, poor quality of care at this facility. Critical medication was missed, showers not given, laundry not done, personal attention not given, clothing was lost. After I asked twice they finally showered but did not give the resident the help they needed. I observed the staff loitering around and socializing more than they were helping residents. Management did not appear to be overseeing this behavior. I went up a level and spoke with human relations at the corporate office. All they did was give me a credit on the monthly bill. Management problems were not rectified. I'm concerned for the residents at this facility since no one seems to be doing their job. They don't seem to care, just waiting for another paycheck. Shame on the corporation for making profits at the expense of the residents and their families. I moved my parents out after just two months. I tried to help them do a better job but they proved to me they are not interested. BEWARE

Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Stephen R

Memory Care

Family/friend

December 4, 2025

2.0 out of 5 stars
Verified Review

elow expectations and or needs improvement in certain areas from my viewpoint.

Difficulty in reaching facility director. Inexperienced caregivers and staff. Understaffed no activities director. Little family support. Have witnessed residents fall in the dining area even when staff was close by. Misplacing residents personal belongings such as hearing aids, glasses and clothing. Laundry service mixes up clothing.

Sandy

Memory Care

Family/friend

October 9, 2025

3.0 out of 5 stars
Verified Review

I think the community is nice, but there is room for improvement.

I have found mom's room dirty several times and lots of food left on the dining room floor from morning till evening. I found clothes piled up in her shower as well. I feel like they could do better at taking care of mom and making sure she doesn't fall especially when they're watching her. It would be nice if they cut it for mom because she has Parkinson's. I think it is pricey for the care that they're giving. I would like more updates on how my mom is doing. Seems like they're losing clothes all the time. There's been some falls that I've witnessed with staff in front of her where she fell off the chair right in front of them that could've been prevented.

Cleanliness
2.0
Friendliness
3.0
Care Services
3.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

September 26, 2025

3.0 out of 5 stars
Verified Review

The Iris Memory Care and Retirement Cottages

The service staff lack training.

Anonymous

Memory Care

Family/friend

September 18, 2025

4.0 out of 5 stars
Verified Review

Trust the care of my loved one.

The building has a lovely interior courtyard that is entirely enclosed and accessible to residents for fresh air. Staff is excellent. Very responsive and friendly. Food is good, freshly prepared and dining area is comfortable. The beauty shop is a really nice feature on site. The field trips look interesting though my family member is too impaired and hasn't actually participated. Sometimes there are traffic issues getting in and out of West Salem. I like that it is a dedicated memory care building but the population is 40. Capacity is 40 and the building is large so less intimate than some other spaces.

Anonymous

Memory Care

Family/friend

July 23, 2025

3.0 out of 5 stars
Verified Review

A beautiful facility

As is many facilities, they are understaffed & high turn over. It is a beautiful facility tho & my mom seems to have finally settled in. I like that they send us pictures of her sometimes since I live far away.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

May 6, 2025

5.0 out of 5 stars
Verified Review

A great place with great people.

The meals and dining and the activities is difficult because of how far along she was. At the end she didn't even know her name. [fee removed]/month seemed high at first but looking back I probably should've done this sooner. I thought I am a retired nurse I can do it. Ok until it wasn't. A care team would have been better than just me. The Iris is bright and cheerful and the staff were great. I was given a key fob for the door and told that I could use it 24/7.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Lonny B

Memory Care

Family/friend

April 10, 2025

4.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

I feel my dads experience there was pretty good. The facility was generally clean & everyone was friendly. It was frustrating tho because my dad would frequently be wearing clothes that weren't his. We labeled most things. But laundry should be done separately to keep this from happening. Also, when they got a whole new management staff later last year, I had no idea the everyone had left. That was a bit worrisome. Then almost immediately they raised the price of my dads care by $[removed] saying he needed additional care. Which there's no way they could really know since they had just took over. Lastly, I got a notice in February 2025 saying in April- which is now- they were going to be raising the entire cost of everyone's care by $[removed]. So in less that a year, my dads overall cost would of gone up $[removed]. He got a small social security raise in January & i know costs go up, but thats crazy. The residents there all pay out of pocket. It's still probably one of the less expensive facilities though.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0

Anonymous

Memory Care

Family/friend

April 8, 2025

3.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

We experienced quite a bit of turnaround in employees during our 3 months there so there was quite a bit of lack of communication. My mother in law was having a little trouble adjusting to memory care as she was used to living alone in her own home so it was quite a big adjustment for all of us. The IRIS was the closest place available at the time which is over 1.5 hrs away from us so we could not visit as often as we preferred. My mother in law had a long term care policy that was reimbursing us for the costs and we had a difficult time getting staff at the IRIS to submit the paper work to the insurance co in a timely manner. We also had issues deciphering their billing statements with charges / credits which did not make any sense. Other than that my mother in law seemed to finally adjust to being there and enjoyed some of the other residents there.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

April 2, 2025

4.0 out of 5 stars
Verified Review

Kind staff

Staff is always helping us find our mom. Very helpful. Very responsive. Handles requests for mom's care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

March 13, 2025

5.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

They take pets (dogs) and have a program to assist the residents with caring for the pet. The relationship between the staff and the residents. The willingness to assist us in a manner above and beyond what I would expect. They had a room available when we needed one and were willing to keep it available until we could move in.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Stefanie N

Memory Care

Family/friend

February 18, 2025

4.0 out of 5 stars

Friendly and clean.

The staff is ready friendly and kind to the residents. The place is clean and looks nice! The residents do crafts and games. My grandmother really enjoys being there and has made friends. I would have given a 5 star, but communication isn't the greatest. I find that email isn't their strong suit and calling is better.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

December 3, 2024

3.0 out of 5 stars
Verified Review

Our experience with The Iris

We love our loved ones unit but the cleanliness could use some improvement, and the food is not great but we thought it was really nice how they offered a Thanksgiving family lunch. They could also use more staffing to help the residents when they need assistance

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Michelle Best

Memory Care

Family/friend

May 22, 2024

2.0 out of 5 stars

On the fence

Overall I feel the IRIS is a nice place. It was recently renovated and under new mgmt. When you put a loved one in the hands of strangers you don't know what to expect. The fear that they won't care for them like a family member can. Well our 1.5 month experience was short. In that short period there was a big change in personell where there was a new director, new care staff etc and when dealing with elderly with alzheimers you would think that constancy is very important. If you can't have consistency it really affects the patients. There was lack of communication from old director to new director where information was not passed along. We still unresolved issues waiting for docs to be sent to our LTC policy so we can get reimbursed. We got reports from the director that my mother in law was doing well but reports from staff of high BP, crying fits etc. We moved my MIL closer so that we can keep a closer eye on her and check in on her more frequently.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Staff
3.0
Meals & Dining
2.0

Anonymous

Memory Care

Family/friend

May 17, 2024

5.0 out of 5 stars
Verified Review

Good opprotunity

Great atmosphere. room sizes and amenities offered are good, better than the other options we looked at. I do recommend The Iris to others looking, it is a good choice for memory care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

April 18, 2024

3.0 out of 5 stars
Verified Review

Review for The Iris Memory Care and Retirement Cottages

I think it is wonderful that a resident's dog can visit.Seemed caring, always well maintained, when they were asked if clothing and other items had been found, would look until found (only exception his coat has never found it's way back)

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Wilson

Memory Care

Family/friend

February 29, 2024

5.0 out of 5 stars

New, Nice, and Caring

Mom has been living here for a few months now and we have really enjoyed the management team in the facility. Whenever I have a question they are quick to jump in and help us. The facility is new, very clean... it still smells like new carpet, the staff are great with my mom, she is not the easiest of clients for a memory care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Iris Memory Care and Retirement Cottages

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Iris Memory Care and Retirement Cottages

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Oregon’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Oregon’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Iris Memory Care and Retirement Cottages

  • The Iris Memory Care and Retirement Cottages offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (503) 361-8599 to reach a resident at The Iris Memory Care and Retirement Cottages.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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