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The Laurel at Vernon Hills

350 S Milwaukee Ave, Vernon Hills, IL 60061

For pricing & availability:
(866) 374-4058
7.9
Review score
36 reviews
Add review
7.9
Review score
36 reviews
  • 5 star
    69%
  • 4 star
    8%
  • 3 star
    6%
  • 2 star
    3%
  • 1 star
    14%
See all reviews
7.9
Review score
252 reviews
11 facilities
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The Laurel at Vernon Hills
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The Laurel at Vernon Hills
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street view of The Laurel at Vernon Hills

Anonymous

Loved one of resident/client

5.0 out of 5 stars

The Laurel at Vernon Hills

Thank goodness we happened upon the Laurel at Vernon Hills Memory Care. They were wonderful for her and for us throughout the rest of her life. The Laurel was wonderful and I wish it had been on our short list when we were first looking for a place for my mother-in-law. If they are not on your radar, they absolutely should be.

Read all reviews

The Laurel at Vernon Hills

About the facility

The Springs of Vernon Hills is located in northeast Illinois, near the colorful city of Chicago. We’re a member of the JEA senior living family and have over 30 years of experience in caring for seniors with Alzheimer’s and other dementia-related illnesses.

Our philosophy of care is simple: to care for each resident with dignity and respect and to embody that ideal in everything we do. We partner with top healthcare providers and industry leaders so that we can provide outstanding care for you or your loved one. In addition to providing robust memory care and respite care, we’re here to care for you. Family partnerships are important to us. We offer support groups, educational activities, and encourage your participation in community activities, meals, and more.

Community Services and Amenities

We take a unique approach to dementia care through the use of our Meaningful Moments program. It’s a family-centered concept which involves learning everything about residents, including their passions, careers, achievements, hobbies, families, and more. Our individualized technique allows us to engage and connect on a deep and personal level.

Residents of our community have full access to creative activities like art therapy, dancing, games, storytelling, and more. Exercise and pet visits are...

Senior living options offered

  • Memory Care

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The Laurel at Vernon Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • StudioStarting at $6,450/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Laurel at Vernon Hills
Select tour type
Select preferred date

Amenities

at The Laurel at Vernon Hills

Healthcare Services

  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Guest Meals
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Garden View
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Filipino
  • English
  • Spanish
  • Polish

Activities

  • Light Therapy Programs
  • BBQs or Picnics
  • Gardening Club
  • Visiting Chaplain or Priest

Compare

The Laurel at Vernon HillsThe Laurel at Vernon Hills

350 S Milwaukee Ave,
Vernon Hills, IL 60061

Sedgebrook aerial view of communitySedgebrook

800 Audubon Way,
Lincolnshire, IL 60069

Cedar Lake Assisted Living and Memory Care aerial view of communityCedar Lake Assisted Living and Memory Care

777 Church Street,
Lake Zurich, IL 60047

Brookdale Hawthorn Lakes in Vernon Hills Assisted Living community exteriorBrookdale Hawthorn Lakes in Vernon Hills Assisted Living

10 East Hawthorn Parkway,
Vernon Hills, IL 60061

7.9 out of 10
Review Score36 reviews
9.9 out of 10
Review Score49 reviews
9.9 out of 10
Review Score96 reviews
9.5 out of 10
Review Score87 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

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View map

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Download brochure

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Call Now

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Reviews

for The Laurel at Vernon Hills

7.9 out of 10
Review Score1-20 of 36 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.2
Care Services
4.1
Staff
4.3
Meals & Dining
4.3
Activities
4.1
Value for Cost
4.1

A Place for Mom has scored The Laurel at Vernon Hills with 7.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Laurel at Vernon Hills has 36 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 36 reviews

Last Updated: 2/25/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

February 25, 2026

5.0 out of 5 stars
Verified Review

The Laurel at Vernon Hills

Thank goodness we happened upon the Laurel at Vernon Hills Memory Care. They were wonderful for her and for us throughout the rest of her life. The Laurel was wonderful and I wish it had been on our short list when we were first looking for a place for my mother-in-law. If they are not on your radar, they absolutely should be.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Sher H

Memory Care

Toured community

February 17, 2026

4.0 out of 5 stars

We are considering a transfer from another community. I hope what I’m being told and what I’m seeing are hopeful for a good stay. Ratios of help to resident are lower, one concern is the shared bathroom. I’ll write again to let you know how our transition went with management and care.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0

Anonymous

Memory Care

Family/friend

September 10, 2025

5.0 out of 5 stars
Verified Review

Review for The Laurel at Vernon Hills

They took very good care of my father and treated him well. My only concern is fall safety, and I hope they make some adjustments to help prevent future incidents.

Anonymous

Memory Care

Family/friend

July 23, 2025

1.0 out of 5 stars

Disappointed

Sadly, the new director has not trained the new staff and our family member fell unattended, amongst a host of other problems. The staff is untrained, despite them advertising otherwise, the residents are soiled and the bathrooms are dirty and the staff ignores the residents and oftentimes not a single worker is monitoring them. So many sad changes since the new director. [name removed] is terribly missed and we families understand why they no longer receive good reviews. All the families hope the owners find a new site as the current one clearly isn’t a good fit.

Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

November 1, 2024

5.0 out of 5 stars
Verified Review

Ease of mind, care that includes the whole family

The staff is very attentive, friendly and patient. They have multiple activities each day for participating and there are some tailored to the different level of ability. They bring in outside guest for things like music therapy and animal support. They get 3 well prepared meals and multiple snack throughout the day. The staff goes over and beyond to know each resident and their family. The cost for care is reasonable and in line with the care they provide. They also have programs for care that are reasonable and just help make life easier for the resident and family members. They have an in house support group that meets for caregivers as well. Overall I would recommend this lovely group.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

September 19, 2024

5.0 out of 5 stars
Verified Review

A great facility with excellent caregivers.

As far as my evaluation of The Laurel, she received excellent care and I would recommend their memory care facility. The staff members are well trained and they care deeply for their patients. They went above and beyond to care for [name removed]. Near the end, the staff worked in tandem with hospice care to keep [name removed] comfortable and reassure my family during a very difficult time.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Holly Schmid

Memory Care

Family/friend

June 29, 2024

5.0 out of 5 stars

Loving the Laurel

I love everything about The Laurel at Vernon Hills IL. The staff is the best. My mother had wonderful care there. I loved the first phone call with Carol. She was so efficient, caring, down to earth and accommodating. When I first met with her, my heart melted when she told me my mom would be loved there. So true. I loved that whenever I visited her, she would say how lucky she was to live there because everyone was so nice. And we have [name removed] , Executive Director, to thank for hiring only the best people. I am grateful for all of the caregivers and everything that the staff did for her up until her final moments.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Neelie F

Memory Care

Family/friend

January 24, 2024

5.0 out of 5 stars
Verified Review

The Laurel a safe, clean and caring environment

I was so happy with the Laurel! Everyone who worked there was involved and communicative. My Mom was always looked out for by many people on the staff. I was so grateful for her to have spent her last few months there

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

October 27, 2023

3.0 out of 5 stars
Verified Review

Review for The Laurel at Vernon Hills

I think the care is pretty good, but my mom is very unhappy. I wish they had more activities. I liked it best when I visited several places.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Barbara

Memory Care

Family/friend

September 26, 2023

5.0 out of 5 stars
Verified Review

Most difficult decision I ever had to make!

My husband is currently a resident at The Laurel at Vernon Hills and this facility is WONDERFUL! The staff is very caring and competent. They are kind and attentive to resident's needs. The facility is always clean and smells clean. The meals are nutritious. The activities are engaging and always seem to engage the residents. This is a great place for your loved ones to be safe and well cared for. It is good to realize that I made the right choice for my husband of 53 years!

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Kevin G

Memory Care

Family/friend

March 17, 2023

5.0 out of 5 stars
Verified Review

Best ever, I couldn't be happier anywhere else!!

The staff at Springs are unbelievable, non-stop always doing what needs to be done and going the extra mile 365 a year. I have been to quite a few assisted living places and as far as I'm concerned, NO ONE DOES IT BETTER THEN, THE SPRINGS OF VERNON HILLS. I appreciate all the hard work that everyone does there.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Christine

Memory Care

Family/friend

December 20, 2022

5.0 out of 5 stars
Verified Review

Our families experience

I checked around and went and visited many facilities. Some were definitely more upscale that we couldn't afford but once I walked into this place I felt in my bones it was the right place for him. It's not the right place for her but she wants to be with him, so be it. But for my dad, this is close to my home and the perfect place. He actually improved on his assessment since he has been there from a three to a two. Very, very happy, and [name removed] is the very best. Can't say enough about her. Everyone I have come in contact with and have only spoken to is wonderful and caring. I know [name removed] the best because I had to deal with her directly for a while. My family couldn't be happier that he is safe and thriving.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Memory Care

Family/friend

August 30, 2022

5.0 out of 5 stars
Verified Review

highly recomend

The Springs of Vernon Hills gets 10 stars, they are wonderful. The staff members there are marvelous - they know everybody, they call the residents by their first name and just take care of everyone they are so friendly. Everything about The Springs has been absolutely wonderful. They have plenty of activities going on - they have a beautiful outdoor courtyard the residents can wander in and out from when the weather is nice. It is just a great place and there is no comparison.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Brown

Memory Care

Family/friend

June 6, 2022

5.0 out of 5 stars
Verified Review

If you're looking for care and concern - go to The Springs

The staff is wonderful, they know everyone by name and they are very caring. They're there, so you don't have to go looking for them when visiting. I'm very pleased, exceptionally please with The Springs!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Mary B

Memory Care

Family/friend

February 1, 2022

2.0 out of 5 stars

Disappointing

Very high caregiver changeover. Phone calls often unanswered because there isn’t enough staff. Staff is friendly. Director doesn’t follow through on concerns. Activity sheet looks busy and full, but if you look closely you’ll hardly ever see much activity other than sitting in tv room. General hygiene has to be requested (shaving, teeth brushing) often or it gets skipped unless you speak up often. Clothes go missing constantly. PT/OT services are a joke. Room is often in need of vacuuming and dusting. If you’re looking for an expensive place with friendly caregivers but basic care of feeding and not much activity other than television, this is the place. Finally moved our loved one out to a facility where the director really runs the place and knows what’s going on day and night and where activities aren’t just on a calendar to look good.

Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
3.0

Al L

Memory Care

Toured community

October 13, 2021

5.0 out of 5 stars
Verified Review

This community was really nice and our second choice for our loved one. our loved one just liked another community more than this one that happen to work out.

LEE SINGER

Adult Day Services

Family/friend

March 10, 2021

5.0 out of 5 stars

SPRINGS OF VERNON HILLS - EXTREMELY PROFESSIONAL

My sister was transferred to the Springs of Vernon Hills in [date removed], and from the very beginning , the staff, nurses, and administrators all greeted her with open arms, and with an extremely caring attitude. From the initial consultation, where we were educated and explained all of the protocols, to the day to day service and attention, my sister was treated with the utmost respect and compassion. Everyone we encountered, including the maintenance was approachable and happy to assist in any of our needs . On top of that, the food and amenities were outstanding ! I would highly recommend this facility !

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

October 19, 2020

5.0 out of 5 stars

Springs is the place

My wife stayed here for 9 months. During that time, I marveled at the quality of care that she received. First, the facility itself: It is clean, well-lit, wide hallways, comfortable rooms, well-maintained, and the food is good. There are places in the building where we could go for privacy, play music on their many DVD players, and sometimes merely watch the passing parade of people and vehicles. The enclosed garden was a welcome oasis of calm in the warm months. Most important: the staff. They were caring, well-versed in handling the difficulties of those with memory issues, informative, welcoming, and going above and beyond. It was quite a relief knowing that she was in good hands. I would recommend Springs of Vernon Hills for a loved one of yours that is dealing with dementia.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

tmb

Memory Care

Family/friend

September 12, 2020

5.0 out of 5 stars

Very pleased with The Springs!

After visiting many facilities in the area, the Springs was by far our best option for a safe, loving, and engaging facility for our mom. The Springs is designed with memory care residents in mind and is very comfortable and home like. The wonderful staff is caring, friendly, and skilled. Management takes the necessary time and effort to understand each resident's unique needs, preferences, and personality. Planned activities are varied, appropriate , fun and available for residents who choose to participate. I have been very impressed with the safety measures the Springs has put into place during the Covid outbreak. Through it all I know they are doing everything they can to keep the residents safe and healthy.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Jane Durment

Memory Care

Family/friend

July 30, 2020

5.0 out of 5 stars

The Springs of Vernon Hills is a wonderful, kind place.

The Springs of Vernon Hills is a wonderful, welcoming place. As a Caregiver to my brother, [name removed], when he suddenly needed the care of a Memory Care facility, I needed to find a kind, COVID free place. When [name removed] called me, I knew I had found that in The Springs. [name removed] was going to love [name removed] like her own brother. I was not going to be able to go in, because of COVID, so I had to trust. [names removed] and the full staff at the Springs, have proven to be deserving of my Trust. Before [name removed] arrived, [name removed] asked how they could comfort [name removed]. I told her humor, kindness, and dance with him. [name removed] has a great sense of humor, and loves to dance. My husband [name removed] brought [name removed]to the door, and then had to back away. [name removed] came out the door dancing, and [name removed] laughed and walked up to her. They danced their way in. [name removed] and The Springs of Vernon Hills are very sincere in providing loving care at The Springs. I am thankful to them every day.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Laurel at Vernon Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Laurel at Vernon Hills

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Illinois’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Illinois’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Laurel at Vernon Hills

  • The Laurel at Vernon Hills offers Studio. Learn more.
  • Call (847) 634-9300 to reach a resident at The Laurel at Vernon Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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