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Trustwell Living at Eagle Pointe Place

2700 Matthew John Drive, Dubuque, IA 52002

For pricing & availability:
(866) 374-4058
9.1
Review score
74 reviews
Add review
9.1
Review score
74 reviews
  • 5 star
    58%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    8%
See all reviews
9.1
Review score
2462 reviews
44 facilities
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Trustwell Living at Eagle Pointe Place
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Trustwell Living at Eagle Pointe Place community exterior
11 photos
Trustwell Living at Eagle Pointe Place in google map

Marlys W

Resident/client

5.0 out of 5 stars

Worth looking into

we really like our apartment. it is clean and spacious. The staff at Eagle Pointe Place is very friendly and helpful. and the residents are nice too.

Read all reviews

Trustwell Living at Eagle Pointe Place

About the facility

Trustwell Living at Eagle Pointe Place is a Senior Living Community located in Dubuque, Iowa. We are on the end of a residential street in the northwest corner of town just south of the Dubuque Soccer Complex. We are minutes away from Dubuque's beautiful parks, accessible fishing piers and the Mississippi Riverwalk.

We offer our seniors time for socializing, numerous activities, delicious meals and the security of knowing that someone is always nearby if you need assistance. In case of emergency we are close to both Finley Hospital and Mercy Medical Center.

Our community comes equipped with a beauty shop, activity rooms, therapy pool, fitness center, outdoor courtyards and friends around every corner. During the summer we take trips to the nearby Dubuque Arboretum and Botanical Gardens. Weekly trips for shopping, dining and casino visits are offered year round. When it's too cold and windy to go outside we make our own fun with happy hours, movie nights and live entertainment.

Our restaurant style dining room offers three enticing meals daily and snacks or alternate meals are always an option. Invite your friends and family to dine with us, we serve favorite like chicken and dumplings in addition to healthier options such as...

Senior living options offered

  • Assisted Living
  • Independent Living

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Trustwell Living at Eagle Pointe Place

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $3,095/mo
  • 1 BedroomStarting at $3,355/mo
  • 2 BedroomsStarting at $4,165/mo

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • StudioStarting at $2,395/mo
  • 1 BedroomStarting at $2,795/mo
  • 2 BedroomsStarting at $3,395/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Trustwell Living at Eagle Pointe Place
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Amenities

at Trustwell Living at Eagle Pointe Place

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Handicap Accessible
  • Full kitchen
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Covered Parking

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • TV Lounge
  • Meeting Room
  • Beauty Salon
  • Library

Recreational areas

  • Swimming Pool
  • Movie or Theater Room
  • Fitness Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Intergenerational Programs
  • Cooking Classes
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest

Compare

Trustwell Living at Eagle Pointe Place community exteriorTrustwell Living at Eagle Pointe Place

2700 Matthew John Drive,
Dubuque, IA 52002

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9.1 out of 10
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8 out of 10
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Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

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Call Now

Call Now

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Call Now

Reviews

for Trustwell Living at Eagle Pointe Place

9.1 out of 10
Review Score1-20 of 74 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.3
Meals & Dining
4.1
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Trustwell Living at Eagle Pointe Place with 9.1 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, Trustwell Living at Eagle Pointe Place has 74 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 74 reviews

Last Updated: 8/12/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marlys W

Independent Living

Resident/client

August 12, 2026

5.0 out of 5 stars
Verified Review

Worth looking into

we really like our apartment. it is clean and spacious. The staff at Eagle Pointe Place is very friendly and helpful. and the residents are nice too.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Assisted Living

Family/friend

August 7, 2026

3.0 out of 5 stars
Verified Review

Trustwell Living at Eagle Pointe Place

My review has not changed much. After my mother left the facility, she was still billed for an additional two months, and we were also charged for guest meals even though she was no longer there. The accounting employee changed three times in just three months, which made an already frustrating billing situation even more difficult to resolve. These issues added unnecessary stress during an already difficult time for our family.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
1.0
Meals & Dining
1.0

Darlene W

Assisted Living

Family/friend

July 8, 2026

5.0 out of 5 stars
Verified Review

Our experience

5 on all. I was pleased with the whole process everyone was professional and understanding and helpful throughout the transition. I especially appreciated the time and compassion they showed to me while getting my Mom transitioned to her new forever home

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

June 18, 2026

3.0 out of 5 stars
Verified Review

Our experience

Nice location, majority of staff are very friendly. Since December, I've talked with 4 different Executive Directors and am still having issues with my invoice concerns.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

June 9, 2026

5.0 out of 5 stars
Verified Review

Our experience

5 on everything except administrative staff but there is new staff since my experience. What we like the most about the community is the staff and the friendliness. I would recommend the community to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

May 8, 2026

2.0 out of 5 stars
Verified Review

Not welcoming

Apartment was great! Food was not senior friendly. Took too long to respond to calls. A few staff were rude. My parents were not welcomed when they moved in. They were not acknowledged by staff when they left care.

Anonymous

Independent Living

Family/friend

April 23, 2026

4.0 out of 5 stars
Verified Review

Review for Trustwell Living at Eagle Pointe Place

Staff are friendly and helpful. The activities are fun. The room sizes are exactly what they need. We wish that there were more options on the heart healthy menu.

Anonymous

Assisted Living

Family/friend

March 19, 2026

2.0 out of 5 stars
Verified Review

Trustwell Living at Eagle Pointe Place

This was my mother's 3rd stay at the facility. The place really went downhill and it was terrible. I would not recommend them to anyone. Nurse [name removed] needs a better attitude and some compassion. Elevator needs attention. Dirty and looks run down. Put a sign on the button that tells where the dining room is.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
1.0
Meals & Dining
3.0

Danna M

Independent Living

Family/friend

March 9, 2026

5.0 out of 5 stars
Verified Review

Exceeded expectations

[name removed] in admissions was amazing very thoughtful and great at keeping me informed it was literally like moving my grandma into a place where she has already lived for years the warm welcoming the friendliness. My grandmother told me Eagle Pointe place has exceeded her expectations

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mike S

Assisted Living

Family/friend

January 26, 2026

4.0 out of 5 stars
Verified Review

Review for Trustwell Living at Eagle Pointe Place

I like the fact that she gets physical therapy. The food is good and the facility is clean. I would recommend the facility to others looking for a nursing home.

Anonymous

Assisted Living

Family/friend

January 23, 2026

3.0 out of 5 stars
Verified Review

Our families experience

Parents haven't received any care other than Therapy from outside source. Minimal participation in activities at this time. Still adjusting. The apartment they are in is very nice. They offer a nice variety of activities, which will be nice for Mom and Dad once they are settled. This move was a big deal for my parents. Area for improvement would be to offer some sort of orientation for new residents besides just a booklet to read. Some sort of welcoming group/mentor would be beneficial. From what I can tell there has been major turnover in Administration since moving in (3rd Director). Maybe that is contributing to issues we are experiencing.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Staff
2.0
Meals & Dining
4.0

CC

Assisted Living

Family/friend

January 15, 2026

5.0 out of 5 stars
Verified Review

Review for Trustwell Living at Eagle Pointe Place

They were wonderful and I would highly recommend them. It was very nice. No complaints.

Sharon

Independent Living

Family/friend

January 8, 2026

5.0 out of 5 stars
Verified Review

Great place to live!

5 for all categories. Dad loves it there, making friends and getting involved in activities that interest him. We would absolutely recommend Trustwell Living at Eagle Pointe Place community to other families

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

November 12, 2025

5.0 out of 5 stars
Verified Review

Our family's experience

The staff has always been friendly and helpful whenever we have been there. They gave my mother in law extra attention the first few days to help her become confident and comfortable in her new home. This was much appreciated. Moving in occurs through the front door. This is challenging with all the other visitors coming and going. There was no dedicated parking area for movers. They did not have a good selection of carts to get her items to her apartment. We had to use a small elevator up to her apartment. With how many people are constantly moving in and out, they should have a better set up. Food choices and quality should be improved.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

George G

Assisted Living

Resident/client

May 21, 2025

4.0 out of 5 stars

Variety!

The adjustment was understandably hard, but the great variety of people and activities is wonderful and helped with the transition. Eagle Pointe welcomes and homes a diverse culture - staff and residents, ages, personalities, backgrounds - which allows for a variety of needs and interests to be met by many. In my case, I needed a specific care plan that would help me with my unique needs and help me keep living a productive life, despite some hindrances. The place reminds me age is not a hindrance. The staff really know how to be around and care for many different types of people, ages and abilities. It’s fascinating to watch staff engage and respond to everyone.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Diane H

Independent Living

Resident/client

May 20, 2025

4.0 out of 5 stars

Musical

Everyone here, including the staff, are very friendly. I’ve made many friends and appreciate all the help I’ve gotten here. I was here for about a year before Covid then came back in 2022 and have been here ever since! One of my favorite things to do here is to go to all the music programs, such as Happy Hours and Hymn Singing. I love to sing!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Skylar K

Assisted Living

Family/friend

May 18, 2025

5.0 out of 5 stars

Excellent place to stay

My grandma loved living here. Great place to live! Staff were very friendly whenever I would go visit her and there were a lot of great activities for her to engage in. An excellent place to bring your loved ones to.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beverly

Assisted Living

Family/friend

May 18, 2025

5.0 out of 5 stars

A Truly Caring Community

Trustwell Living at Eagle Pointe Place holds a special place in my heart—not only because my sister is the Business Development Director there, but also because my grandmother was a resident. When my grandma lived at Eagle Pointe Place, our family experienced firsthand the compassion, professionalism, and attentiveness of the entire team. She was treated with warmth and dignity, and the staff always made sure she felt safe, comfortable, and engaged. The caregivers were patient and kind, and it gave our family so much peace of mind knowing she was in such good hands. What made the experience even more meaningful was seeing how my sister and her team go above and beyond to make every resident feel valued. It wasn’t just a job for them—it was clear they truly cared. Eagle Pointe Place is more than just a place to live—it’s a place where people are cared for like family

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Cindy M

Independent Living

Family/friend

May 17, 2025

5.0 out of 5 stars

Trust well living at Eagle Point Place

My step mom lived at EPP for around 4 years and my daughter has worked there for 3 1/2 years. I have attended numerous events and have volunteered at some. They are always so fun and the residents love them. When my step mom lived there she was treated with so much love by the amazing care workers and all the staff! Unfortunately she took a bad fall and isn’t able to be there anymore. I know she misses it a lot. She always enjoyed visiting with other residents and attending many of their social events. EPP is an amazing place to live or a home for your loved one!! I have ONLY Positive things to say about this amazing and caring facility!!!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Jessica G

Independent Living

Family/friend

May 17, 2025

5.0 out of 5 stars

Grandma’s new home

Due to various reasons, my Grandma had to move out of her home. I’m so thankful she found eagle pointe place as her new home. You can tell there is much thought put into caring for all the residents, especially all daily activities. All the staff is extremely friendly and genuinely care for all the residents.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Trustwell Living at Eagle Pointe Place

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Trustwell Living at Eagle Pointe Place

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Iowa regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Iowa regulations for Assisted Living.

Frequently Asked Questions about Trustwell Living at Eagle Pointe Place

  • Trustwell Living at Eagle Pointe Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (563) 690-1900 to reach a resident at Trustwell Living at Eagle Pointe Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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