23311 Harvard Road, Beachwood, OH 44122
Lynn L
Sibling of resident/client
A caring place
Facility is very clean. Designed nicely, with beautiful outside space. Residents really like the food. Administrators and general employees try their best, in a very difficult field.
Read all reviewsWindsor Heights Transitional Assisted Living and Memory Care
Windsor Heights features lushly manicured lawns and unique foliage that surrounds the community to offer residents a refreshing atmosphere when out on afternoon walks. The inviting community features neutral colors and stone accents to give the place a modern, yet homey feel. Windsor Heights is more than a memory care facility — it is a memory care community, dedicated to enriching the lives of residents diagnosed with Alzheimer’s disease and other dementias.
Residents love the calming, yet engaging environment filled with considerate care services and fun amenities. Plus, the area offers an array of activities for residents to enjoy. They can visit the Potter’s Field Memorial Park to enjoy some fresh air or picnic, the area’s various golf clubs to hit the putting greens, or drive 30 minutes west to visit the lively city of Cleveland. And, the area is conveniently located near hospitals, shops, and restaurants!
Unique, person-centered care empowers residents, improves quality of life, enhances dignity, honors choice, supports independence, and promotes positive well-being. The community’s unique, Montessori-based memory care program embraces six pillars of wellness to help residents cherish beloved memories while creating new, meaningful memories.
The dedicated staff offers well-rounded care that revolves around each resident’s unique routine and...
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Windsor Heights Transitional Assisted Living and Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
 Arden Courts A ProMedica Memory Care Community in Chagrin Falls8100 E Washington St, | |||
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8.2 out of 10 Review Score46 reviews | 9.9 out of 10 Review Score24 reviews | 9.8 out of 10 Review Score31 reviews | 9.5 out of 10 Review Score25 reviews |
Studio Starting at $X,XXX/moStarting at $6,600/mo | Studio Not available | Studio Starting at $X,XXX/moStarting at $7,600/mo | Studio Starting at $X,XXX/moStarting at $3,000/mo |
1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,107/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $4,000/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $6,357/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,500/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 1 Assisted Living | Care types offered 1 Memory Care | Care types offered 2 Assisted Living, Memory Care |
for Windsor Heights Transitional Assisted Living and Memory Care
A Place for Mom has scored Windsor Heights Transitional Assisted Living and Memory Care with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Windsor Heights Transitional Assisted Living and Memory Care has 46 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Memory CareFamily/friend
August 17, 2026
Was terrible disappointed with the service from Windsor Heights. Didn't give the required 30 day notice. Filed a claim against Windsor Heights. Don't want anything to do with them in the future and will certainly warn prospective clients about their shoddy operation.
Lynn L
Memory CareFamily/friend
July 23, 2026
Facility is very clean. Designed nicely, with beautiful outside space. Residents really like the food. Administrators and general employees try their best, in a very difficult field.
James Davis
Memory CareFamily/friend
March 12, 2026
The workers were very courteous, friendly, helpful and professional.
Anonymous
Memory CareFamily/friend
March 2, 2026
I knew from the first meeting that Windsor Heights would be a good fit for my mom. They took extremely good care of her. I highly recommend
Valinda Harris
Memory CareToured community
January 27, 2026
It was a virtual visit. I did like the place, but I need to see it in person before I can give it a higher rating.
Anonymous
Not SureFamily/friend
October 21, 2025
My husband was admitted to Windsor Heights with severe mobility issues following a hospital stay. He has made great progress with the assistance of physiotherapy and occupational therapy since his admission. The staff has been caring and friendly and he has enjoyed the morning activities and dining experience. He has a spacious room where he can entertain visitors although there are other very nice spaces to sit with friends and family. He has been quite relaxed here and staff have taken good care of all his needs.
Anonymous
Memory CareFamily/friend
July 15, 2025
Cleanliness - Individual rooms and residents are very clean, but carpets and upholster furniture in public spaces are often soiled. Quality of care - Care planning is excellent, but follow thru is sometimes lacking. However, as a focus of improvement, it has been getting better. Meals - with excellent attention to special diet. Activities - Scheduling is excellent, but execution is often lacking. Value for cost - No nickel and diming.
Anonymous
Memory CareFamily/friend
May 22, 2025
They told me that's all they do is memory care....I believe he was there 3 days before they threw him out. They were not capable of handling anyone that had behavioral problems. That's there job so they told me. I really don't feel that any facility such as a memory care facility can handle an aggressive patient. It was quite a problem to find a place for him.
Larry S
Memory CareFamily/friend
January 15, 2025
My wife loved it here and I would recommend it above all others! First off, the floors throughout the facility made it easier for the residents. Dementia patients have trouble when the floor tile or carpet is different. The building is shaped so that the residents can walk around the four hallways and it leads them back to where they started. They have a courtyard that visitors can take their loved ones outside and there is no fear of them walking away. There is a main TV room that some of the residents use. There is a second one that is quieter. They have a large activity room that is used daily for activities and parties that all family members and friends can attend. They only handle memory care patients and can recognize when there could be a problem. My wife would give big hugs to every staff member there. They have a quiet center near the main desk that some residents took advantage. They have the residents work together to grow their own plants. The food is incredible. They host a family support group that helped get through some difficult moments. I don't think everyone takes advantage of this, but it was so important.
Anonymous
Memory CareFamily/friend
October 1, 2024
Whoever is working at the desk greets you when you enter. The caregivers do a good job caring and interacting with the residents. Some caregivers to your concerns. They have on site maintenance which is helpful. Only weak point is laundry. All clothing and bed spread, towels are labeled, but some go missing. However there has been some improvement in the area.
Frederick Lange
Memory CareFamily/friend
September 12, 2024
The facility and resident room are kept clean. Hygiene of the resident is good. Meals are excellent. High staff turnover is concerning. The activity calendar is good but it is not always adhered to by the staff. On weekends, staff children are present and they distract the staff from resident care and raise infection concern. At admission, nursing agreed to aid resident in wearing a CPAP mask and to use a bedside potty at night. This has been difficult to implement consistently every night. Still waiting for the resident's room window to be switched from curtains to more sanitary blinds as promised.
Larry
Memory CareFamily/friend
August 1, 2024
Our loved one came from [community name removed] and has now spent the past several months at Windsor Heights in Beachwood. They were terrific there I would really recommend Windsor Heights for any dementia or Alzheimer patient. All they do is those diseases. The experience has been fantastic and the food is fantastic which is a plus. In addition, they have a family support group that meets every month that I was able to take advantage of. The facility would always check on how I was doing
Kelly
Memory CareFamily/friend
May 8, 2024
We chose Windsor Heights because of the engagement of the staff with the residents and the cost. The entire team was great from beginning to end. I would highly recommend them. I referred a close friend of mine to you and they move their love one to Windsor as well (but he passed away shortly after the move)
Beth
Memory CareResident/client
April 23, 2024
Having an elder with dementia you need to trust where you place them. WINDSOR HEIGHTS IS NOT THE PLACE. if residents can get out 2x and not be found until almost to Green Rd.. something is wrong with the quality of care and those that are in charge of running this home.
Kim R
Memory CareFamily/friend
March 4, 2024
The staff is open to answering questions, the activities are very engaging, and the facility is kept clean. I would definitely recommend Windsor Heights to those looking for memory care.
BG
Memory CareFamily/friend
December 13, 2023
Windsor heights feels safe. They deal with same group of people dealing with same symptoms. Community is welcoming and clean.
Anonymous
Memory CareFamily/friend
July 21, 2023
The only way they can make improvements is to have more staff, but I doubt that is possible.
Tammy Smith
Memory CareFamily/friend
June 22, 2023
Three observations: 1. The staff is not overtly friendly but they are amenable, cheerful, and responsive. 2. When my dad was receiving care at home from my mother, she was about killing herself to give him excellent care and was guilt-ridden about making the decision to put him into residential nursing care. The plain fact is that my dad is thriving at Windsor Heights. Mom visits every day. It's a win-win. 3. It is sad to see so FEW residents receiving visitors!!!!!
Dennis M
Memory CareFamily/friend
May 31, 2023
I can’t praise Windsor enough for the loving and high level of care my wife received at the facility. I always had a piece of mind when I was not with my wife, that she was safe and was receiving the same level of care even though I wasn’t present. I highly recommend Windsor for the care of your loved one!
Amanda B
Memory CareFamily/friend
February 3, 2023
My loved one moved in a couple months ago and our experience has been very pleasant! Staff are all very friendly and there are a lot of activities the residents can participate in. I was very nervous about putting my mom into memory care because of horror stories I have heard, but this was not the case here. My mom has thrived here and all my nerves were for nothing. If you are on the fence, don’t be, it was a great decision we made!
Windsor Heights Transitional Assisted Living and Memory Care
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
