American House

All 5's. The staff has been helpful and understanding on every contact. I never saw my brothers room. He resides in TN and I am in New Jersey. He has dementia but the staff has always been nice on phone calls with me

5 across the board. They are taking excellent care of my mom. Staff are very loving and patient. They treat everyone with respect. Yes I would recommend them

As a recent former resident, there is not enough time or words to express my hearfelt graditude and thankfulness for the leadership and staff at American House Burlington Creek. Due to unseen finanical challenges we encouner which did not allow us to stay; nothing but grace and compassion, patience; was shown upon our disparture was delivered to us.Coupled with professionalism and customer service displayed. Because of that... upon returning from stablizing the challenges we desire to return to enjoy our final days at American House. Burlington Creek. Thank you....[name removed] and staff!

Very knowledgeable and helpful staff. Beautiful facility. Sales associate was very considerate and thorough. Very helpful in helping us with our questions regarding the assessment process and any other steps necessary to move our family member from his old residence to the new one. Also helpful with information regarding veterans assistance, etc.

When I visited everyone was so informative and so nice! I especially was glad to learn that you can have a roommate which I feel in some cases is a good idea. I was not aware of this possibility! I have 2 places I have considered would be a good fit for my husband. This is one of the places!

Sales staff was extremely helpful and the facility was extremely well kept. The apartments well a nice size.

American House was very clean and everyone was exceptionally friendly. [name removed] did a great job explaining everything to my husband and I it’s a wonderful place and I hope to be there one day. My husband is just not ready right now.

The staff has been wonderful. They are all so kind, friendly and very helpful. I do not know all the names yet but i want to give a special thanks to [name removed]. He has gone above and beyond helping me with this transition. His kindness radiates. Also a big shout to [name removed] in the kitchen. Your food is delicious. I have eaten there a few times and it has always been great. I am so happy with our overall treatment and the facility. Thanks American House Hendersonville TN

5 stars for All the above for the attention and times of my visits , during the time of Aunt [name removed] stay and care while I kept busy seeing after her affairs.

So far so good. They were good about quickly fixing anything she hasn't been happy with. The apartment is very nice. She doesn't drive so the shuttle service has been very helpful. The people are nice and she has made quite a few friends. She's glad to be there despite some initial hesitation.

I loved the place, Independent Living. We will be moving in shortly. [name removed] and [name removed]are great to work with.

Though there is a 1.5 year wait [name removed] was happy to give us the option of a tour. We are glad we did tour as it gave us the opportunity to see what they offer - which is a lot! American House has set a high bar to compare with other communities as the units and amenities are very impressive. We added our name to be placed on the wait list in spite of the extensive wait. However, they reach out to everyone in the Fall to update the list which can lower our position on the list.

I had a great meeting with [name removed] and she took me on a tour of the facilities after a thorough discussion of my family’s needs. I got to meet several of the residents and a lot of the staff. Everyone seemed really friendly and caring. [name removed] helped me think about how to talk to my parents about this decision and gave me some treats to take home to my kids. This was my first tour and [name removed] and the other staff really made me feel at ease with this challenging process. I’m looking forward to bringing my parent to see the community that’s been cultivated at American House.

I originally toured this facility (via virtual) in 2023 with [name removed]. I found the facility to be very charming—-a place where my father could receive memory supoort care, and at the same time, maintain a sense of dignity which is very important to him. I recently toured the facility with [name removed]. I am happy to say that American House did not disappoint. It has maintained a welcoming community atmosphere that I haven’t found in other facilities that offer memory support care. The furnishings are well appointed and the caregivers are friendly and capable. Additionally, [name removed] showed us the Veteran’s Wall. This warmed my heart immensely. My father is a veteran and holds his service to our country in high regard. And so, [name removed] made my sister and I feel as though — if my father were to transition there—-he would be treated with respect and care. My sister and I do not live locally, and [name removed] really put us both at ease.

American House Brentwood is my choice for moving my sister. The total value proposition, quality of living, cost of living there, and location became the best choice among all the high quality senior living options provided by Place for Mom

We were at American House for 5 days. The staff was friendly and supportive. The room was clean. She did not eat their food or partake in activities

Even though we didn't choose [community removed], we were greeted with open arms and an informative tour. When we went to American House -Village, we knew we found the right fit. [name removed] the rental agent met with us and explored the apartment options, toured us around the facility and answered all of our questions. We moved my mom in [date removed] and have been pleased with our choice.

My dad has been living at American House Hampton Village since [date removed]. We have been so impressed with not just the recruiting/welcoming process that was lead by [name removed] where both my dad and I felt very informed and supported but also with the leadership of [name removed] and the day to day care that continues from all the staff…[name removed] and the PA, Valley who take the time to answer all our questions and set dad up for success, [names removed] who manage the front desk, [names removed], and plant director [name removed]…to name only a few! I live out of town, but have gotten to know some of the staff during my visits and they all treat my dad like a family member/friend and it means the world to me. Everyone is consistently friendly, responsive and collaborative. He has not been able to participate in the therapy there yet but [name removed] is so friendly and hard working as I see her there late at night.

I would give them 5 stars, we are very happy there. The staff is amazing, they are very personable with the residents and the family as well. They are very attentive as well. The room is a good size for one person and they always keep everything clean. Daddy enjoys the food, and they offer a good variety.

Very beautiful and clean. Staff was very friendly, especially [name removed]. Room variety. Memory care looked well planned for dementia and Alzheimer’s residents.