8.5
Review Score
13700 NE Salmon Creek Ave, Vancouver, WA 98686

My loved one initially moved into assisted living, and the experience was positive. The meals were good, the apartment was comfortable, and services like housekeeping were handled regularly. On a few...
1800 Bellerive Dr, Richland, WA 99352
A lot of turnover in nursing staff. One nurse that was less friendly and helpful left facility but then returned. General staff turnover was high. New director not as friendly and helpful as previous.
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Review Score
974 reviewsOut of 10
5 star
40%
4 star
31%
3 star
13%
2 star
7%
1 star
11%
A Place for Mom has scored Bonaventure with 8.5 out of 10 using our proprietary review score based on 287 reviews in the last 2 years. Over all time, Bonaventure has 974 reviews with an average "overall experience" of 3.7 out of 5.
It is clean and people are friendly and we feel that the positiveness of the staff is a big contributor to my mom's happiness there. There were some problems after she first moved there. Apparently she moved from [removed] to [removed] and nobody knew or expected it until after she was in… So rugs never got cleaned and walls did not get patched for quite a while. Phones took way too long to become operational. I think your handyman is probably overworked as the list he has for each day is probably more than he can complete. I also know in an operation like this there are lots of moving parts… Medicine, meals, new arrivals, work to be done… But overall I think the job is well done.PS Silver Creek is under new management and has pretty much all new staff from when I wrote this. Hopefully their fingers on the pulse a little more now than it was then.
Silver Creek by Bonaventure in Puyallup, WA
3.8
(57 reviews)
I love it here - the activities and extra activities have made me feel so at home .The food and desserts are fantastic. the staff is very helpfull. A very nice community to be a part of.
Bonaventure of Vancouver in Vancouver, WA
3.8
(39 reviews)
Very accommodating for my wife in a power wheelchair. Plenty of room in our apartment and bathrooms. Good food.
North Creek in Bothell, WA
3.7
(82 reviews)
Staff was excellent. Didn't seem to be very much turnover. Food better than average and plentiful. My husband was too ill for activities out of the facility but the holiday events, Super Bowl etc were nice for family and residents. The inside courtyard was really good for him as he always liked to be outside and he could do that and be safe. Financial things were clear. Appreciated the beauty shop. The administration was easy to communicate with. Building well maintained and attractive with room for personalization. I couldn't figure out the tv in his room but probably better for him to be out and about anyway. I would recommend the Iris for memory care clients.
The Iris Memory Care and Retirement Cottages in Salem, OR
3.4
(57 reviews)
My husband and I moved in here on [date removed] and have felt comfortable and welcome here. We have made new friends and staff is always helpful. We have a first floor unit with parking out back. The building has several elevators and stairs, and getting around is easy. The corridors are long but it gets us walking and moving around. The restaurant is a friendly meeting and eating place, with a first-class chef who offers a varied and interesting menu every week. (It's not a "Monday is meatloaf, Friday is fish" sort of menu.) It's nicely varied, with some ethnic foods as well as favorites such as Eggs Benedict and Chicken Cordon Bleu. There is an exercise room with hand weights, treadmill and three seated exercise machines, and it's kept cooler for exercise. We feel comfortable and welcome here and are very happy with our choice.
Spring Creek by Bonaventure in Bellingham, WA
4.0
(46 reviews)
I am a long time friend and the guardian for [name removed], whose home was at Memory Care at Park Vista Port Orchard, WA his last few months. Previous AL and memory care facilities either struggled to meet his needs or were so costly, I was concerned about his long term finances. Park Vista provided consistent, quality care at affordable rates. The facilty is pleasant, clean and well maintained. All staff members were courteous and welcoming. I received overall good communication and regular updates on my friend's condition. I did have concerns about some of the facility's challenges with staff turnover--I think this is an issue for most in this industry. Nevertheless, the other staff members never dropped the ball with my dear friend [name removed]. Thank you Park Vista!
5
5
5
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4
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5
Park Vista by Bonaventure in Port Orchard, WA
3.7
(52 reviews)
The staff is attentive and responsive. The rooms are nice and they are cleaned weekly. There are many activities. I would recommend them to others who are searching for senior living for their loved one.
Bonaventure at Keizer Station in Keizer, OR
3.7
(40 reviews)
My dad is quite happy with his accommodations. He has mobility limitations and says that sometimes he has to wait for assistance during busy hours, but he loves the staff, and they love him back. The care is dependable, and he is content.
5
5
4
5
No data collected
5
5
Bonaventure of Salem in Salem, OR
3.7
(41 reviews)
We had toured several other facilities that I liked a lot, but unfortunately, my sister didn't. This was the first one that felt like home to her the minute she first walked in. The on boarding process was very easy and very caring. She's been in close to two months and loves it.
Bonaventure of Tigard in Tigard, OR
3.8
(22 reviews)
The staff is very caring, friendly and engaged with her. They work hard to keep all the residents active with multiple forms of activities such as painting, coloring, bead jewelry, scavenger hunts, walking in and outside weather permitting. They have many other activities for all to take part in. The food seems to be generally very good and they strive to have personalized meals when a resident doesn't care for the planned meal. Room cleanliness is pretty good but sometimes a little slow getting to an off schedule cleaning need. My wife has a one bedroom with separate living area and it is quite comfortable for her.
Bonaventure of Vancouver in Vancouver, WA
3.8
(39 reviews)
This facility is better than I could have hoped for! My brother's studio assisted living apartment is perfect for him. The staff has been exemplary as of this date. I know no place is perfect, but my experience with Woodland has been wonderful! My brother is happier than I've seen him in YEARS!
North Creek staff go out of their way to insure the happiness and safety of their residents. Our whole family feels reassured that our loved one is here
5
5
4
4
4
4
5
North Creek in Bothell, WA
3.7
(82 reviews)
Everything was a 5 except for the activities, She was unable to do activities. The staff was great and the food was wonderful. The rooms nice and the whole atmosphere is light and airy. Residents were sweet as well. It's a bit pricey, but worth it.
5
5
5
5
No data collected
5
5
Park Vista by Bonaventure in Port Orchard, WA
3.7
(52 reviews)
We are already there and we love it there. We like the cleanliness and we would recommend Cedar Ridge by Bonaventure community to other families based on the experience we have had so far.
5
5
5
5
5
5
5
Cedar Ridge by Bonaventure in Bonney Lake, WA
4.4
(50 reviews)
Spring Creek is a fantastic community with friendly staff and residents. My mom only stayed a few weeks because we realized she panics without constant company in her immediate space and her husband ended up not being able to join her. We have since moved her in with us and acquired in home care supports.
Spring Creek by Bonaventure in Bellingham, WA
4.0
(46 reviews)
It feels very family oriented
5
5
5
5
5
4
4
Silver Creek by Bonaventure in Puyallup, WA
3.8
(57 reviews)
What we like the most about Bonaventure of Vancouver are the staff and people, they are very kind! Yes, we would recommend this community to other families based on the experience we have had.
5
5
4
5
4
5
4
Bonaventure of Vancouver in Vancouver, WA
3.8
(39 reviews)
The staff have been friendly and have contacted me on the occasions when my aunt has needed something
5
5
4
5
4
5
4
Bonaventure of Salmon Creek in Vancouver, WA
3.3
(46 reviews)
My mom is happy and very content there and that's what I care about. She likes the food but I think they could have a better variety that's why I gave it 4. I believe most of the people are older ( my mom's 90) but very nice. She has a nice size One bedroom apartment, but they have different sizes from studio to 2 bedroom. She had housekeeper who cleans her room, changes sheets and washes towels and bedding. My mom adores her. She is independent living so she gets lunch and dinner; there are lots of exercises, movies, outings, driver for medical appointments and shopping, hairdresser and nail lady, bingo and several musical performers who come in, tea once a month plus many more things. There is a lot they offer but it doesn't seem overwhelming.
5
5
4
5
5
5
5
Bonaventure of Tigard in Tigard, OR
3.8
(22 reviews)
I am impressed with the staff and the activities they offered. Food was pretty good, too. For me, the access to the Care Manager for planning and in process checks needs a little work.
North Creek in Bothell, WA
3.7
(82 reviews)
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