Brookdale

Everyone went above and beyond to make my husband stay comfortable at Brookdale. The food was excellent, and there were many choices. He had a very pleasant experience.

As a rehabilitation professional, I've had the opportunity to work closely with Brookdale Union Park and have been consistently impressed by the caring and dedicated staff. [Name Removed] -ED, nursing team and [Name Removed]- their marketing manager are truly some of awesome individuals I have personally worked with in my 19 years of professional career. The team truly treats residents like family and works collaboratively to ensure they receive the best possible care. The positive, welcoming atmosphere and commitment to resident well-being make it a wonderful place for seniors to call home. I would highly recommend Brookdale Union Park to families looking for compassionate, high-quality assisted living services.

The room is very small. That would be the biggest drawback. The staff is just wonderful!! Based on the experience so far, we would definitely recommend Brookdale Roanoke to other families.

I have lived here for 3 years! They keep us busy in doing all kinds of different activities. Everyone is very friendly and go above and beyond. I love having lunch with friends. There's different menu items to choose from. Dessert is my favorite :)

Staff very nice and professional. Some have been working there for a while. They have a lot of activities in- house and they have a lot of day trip also. The place is very clean. They building and the individual rooms.

[name removed] was excellent and a representation of all the staff we interacted with at the facility. All the residents were friendly and welcoming. The units were all being rehabbed for new tenants and were a great size for an individual or a couple. The facility on the lake was a huge plus. Some of the interior is a bit dated but in good repair and well taken care of. I would move there without question.

Small facility, so residents don't get lost in the crowd. Regular "special events" for the residents. Nice, secure courtyard. Good location.

The staff is, to a person, very caring and helpful. My Mom is thriving there, enjoying daily activities like exercise classes, games, music, and bingo. She enjoys socializing with the other residents in the lobby (especially in the winter where there is a warm fireplace) and in the dining room during meals. Everyone there is very friendly and accepting.

We found their room size to be good for a couple. The staff worked with us when we had some private caretakers working with my parents and we have transitioned away from the outside caretakers and the Brookdale staff has taken over now and it is going great.

It's been a good experience so far for us, my mother turned 100 last month. Overall thoughts to date - Staff: Very friendly and kind, we've had no issues in that regard. Food: Excellent. Chef [name removed] does a great job putting out nutritious and consistently tasty meals. Cleanliness: my mother isn't able to see well or clean up after herself. There have been times when I've asked for some help in that area or have done things myself when I'm there. Overall it's been ok. Size: her room is small, but it works as she's unable to move around much.

They are so friendly and welcoming! I haven't met any staff that aren't positive and kind. My parents and grandmother are all thriving there . My grandmother wasn't real happy with the food .. but I personally haven't eaten there and she is a little picky

My mother is well taken care of their. The caretaker seem to know her and her personality. Her meals are balanced and they know she loves her sweets. The activities there are perfect for memory care needs.

I will move a love one here or myself love the view and homey feeling you get when you are there friendly and welcoming The environment is warm the food is great fish Friday and Wednesday is chicken day fried or baked love it the staff is like family and everyone knows your name

[Name Removed] was excellent and showed me and the other ladies the apartments and other areas of Brookdale. During lunch, she was very patient with questions from us, ranging all over the place (she hardly got to eat!). I liked that physical therapy was on premises if needed. Brookdale is centrally located, which is a plus

They're a caring group of people. My brother is being well taken care of. We're pleased with where my brother is living. I would recommend Brookdale Charlotte East to others.

5's all the way down! My parents moved in 2 weeks ago and are very happy. The process of securing the unit and the move in could not have been smoother. Staff there are very professional and thoughtful and kind. My parents and I are recommending it to others at that stage of life.

Staff is amazing food is great. Activities could be a little more plentiful maybe more music. Mom feels very safe and happy there. I would absolutely recommend them to others who are searching for senior living for their loved one.

My sister-in-law is a resident of Brookdale, and she is very happy there. She especially enjoys the food and the Sunday movies as well as the convenience of the services received their from the visiting dentist, podiatrist and nurse practitioner.

I toured the facility with [Name removed] and it was an absolute delight. I loved everything about the facility and [Name removed] was such a joy to work with. Not only is she knowledgeable but she has so much compassion for her residents and future residents.

We actually haven't moved in yet so I am basing my comments on a couple of visits. I can say everyone is extremely helpful. The people are very friendly and welcoming. We had a delicious dinner one night and I think the apartment we got will be very good.