Distinctive Living

My Mother has been at the facility for approximately 45 days as of today. The facility is very clean and the staff is very nice and attentive to her needs. I love that her medical needs can be met on-site. And the dinning program is excellent. She is on a waiting list for Independent living and is struggling with the social interactions with others in the Assisted Living environment. We were informed that she can go to the Independent living side and participate in their activities. So they do try and problem solve to meet the needs of the residents.

Super friendly staff. Facility well located near highways. Less ideal is residents want to walk outside of the premises. My mom liked to take long walks and was slightly restrained by the location

The staff is very warm; the meals are wonderful. I do think it was not a great fit for my Dad, who really needed more intensive medical care than the staff was used to providing. The staff here is wonderful. This would be a good fit for a senior who's reasonably healthy and enjoys a warm, cozy environment with gentle activities, good food, and a bit of peace and quiet.

The initial interview was very informative and understood. The staff were very helpful and friendly. The room was clean and we were able to enter and put things in. Staff got back to me in a timely fashion.

Some of the kindest most caring caregivers and housekeepers work here. Administration response slow. We would recommend this community to other families with caveats. Kind , caring ,attentive staff. Clean and friendly facility. Could improve on activities. Obtain written clarification of fiscal arrangements in advance.

Friendly staff, clean, safe, friendly residents, good food and activities. I always know that mom is taken care of

I have placed my aunt in Mira Vie. I would recommend this senior living location in West Milford, NJ. Everyone is very friendly and the facility is very nice. The location is conveniently located from my home which makes visiting very easy.

I have a family member at the Brick location. The facility is amazing. The staff is exceptional ,specially the activities staff they go way above and beyond for there residents. [name removed] the director is one in a million. She goes out of her way for every resident. She makes sure to keep the resident engaged daily and with many fun activities. [name removed] is also a amazing part of the team and excellent assett to the residents.

Very nice facilities and clean, strong value for money. Tradeoff is few activities and pretty lackluster food for independent living. I'm torn between a 3 and 4 overall. Because the price was just much lower than the other options we saw and that weighs heavily in the decision.

Overall staff are very friendly and helpful. My mother is very happy there. The facility is a little old. The new managers have said they intend to update it but the work has been slow to start.

Cleanliness - between a 3 - 4 - it seems that the areas on the main floor where they would be seen the most by visitors are very clean but there are areas on the other floors that the corners, moldings, and baseboards definitely need attention. My aunt's room is dirty but that's because she won't let the cleaning staff do anything. Friendliness of staff - 5 - Excellent, especially the maintenance workers [name removed] and [name removed]. My aunt is a difficult, aggressive person so I know that she challenges the staff to provide the level of care that she needs - but I've had, on several occasions, issues with getting the nurses to call me back - I called several weeks ago to get a copy of my aunt's medical records - twice - never got a callback - I call to ask status of her care - same thing. Meals/Dining hard to rate because my aunt isn't happy with the food but one of her neighbors down the hallway told me yesterday that she likes the food. Activities N/A my aunt doesn't participate because the activities are on a different floor than she is and she's mostly blind. Mira Vie is the least expensive facility in the area but she still pays a little over [fee removed] for a tiny room a month which I feel is still overpriced - in my opinion ALL facilities are overpriced, some worse than others. Would I recommend Mira Vie? If your loved one is mobile, can see and hear reasonably well with no major health issues that would warrant multiple outside doctor visits, then YES

Quite comfortable

We love the aides. Our loved one eats in her room but the food is good. She does not participate in the activities, so no comment on them. The value to cost is average - basic cost is good but the extra service adds up to a lot.

It is always difficult to place a loved one in any kind of a facility. I have found that the staff here are genuinely concerned and involved with the residents. The healthcare is good, and staff try to keep residents involved with various interesting events. The esthetics could be better- the flooring in the main lobby and hallway really needs to be replaced. The apartments are adequate, and the food is varied and acceptable. There is always an off menu option available. Overall, I would recommend this facility.

My mother [name removed], 83, stayed at Mira vie for three months over the summer. She was in the process of deciding if living at a home or at an apartment with help would be her long-term option. After three months and lots of positive things to say about Mira vie, She ultimately chose to move into an apartment near her son. Was happy with the level of service, although she was quite healthy so did not use a lot of service beyond 8 sessions of physical therapy and the social activities run by the staff. Her only feedback was the quality of the food which she thought was not very high standard and occasionally too salty. She wishes there was more flexibility in bringing your own food or changing things in the menu based on resident requests. Therefore, her decision to leave is not any specific issue with Mira vie, but her desire to live with part-time help in her own apartment

Positive - Very convenient location, good size rooms. Improvements - Quality of food, outdoor areas upgrades needed.

The sales person [name removed] is a sweetheart - my aunt was beyond difficult and rude to everyone but Kennedy took it all in stride --- the nurses are extremely patient, kind, and helpful to her - ALWAYS - even when my aunt gives them a hard time --- the wifi connection is very week so the staff could never get my aunt's TTY / hearing impaired phone to work which makes my aunt angry and she has taken her anger out on every member of the family - I called Verizon and was told that Chelsea had a contract with Comcast so other carriers are not allowed to fix the issue --- [name removed] does what every asst living facility does and that nickels and dimes you for everything including charging $3 a meal if a tray has to be delivered to a resident which I told Kennedy that's ridiculous because their residents are old and sick and sometimes can't get out of their room so why on earth would you penalize them like that - [name removed]'s response that by charging people if they elect to stay in their room would "encourage" them to get out and socialize - I told her that it sounds like they are penalizing the residents instead --- also the were overcharging my aunt for her level of care until I finally talked to the head nurse and had them change it --- otherwise the place is beautiful in my opinion with two balconies, a main gathering room, activities, pet friendly and the staff are great. Place is clean with plenty of natural light in the common areas. My aunt doesn't like the food - said it is very bland. Also, it wasn't made clear that residents need to rely on friends or family members to accompany them to medical appointments. They have a shuttle bus but they only drive 9 miles or less to an appointment.

Very nice facility. Wish there was a bigger variety of food when you don't order the special of the day though. It is new and beautiful, the location is close to my home, and everyone there was very nice and friendly! It is just what we needed!

It's close to where I live, so it's easy to visit my mom very often. The only downfall is the price. Extremely expensive! Yes, I would recommend this community to other families, but the expense is overwhelming

I would recommend to others.