HMP Senior Solutions

From the moment we had the tour and spoke with the lady who gave us that tour we knew this was the place for our loved one. She answered all of our questions thoroughly and she was one of the main reason we picked Lake Wylie. Our loved one is not able to participate in the activities, but the staff will go out of their way to speak with our loved one and get to know her and they really treat her like family. They are the best example of telling us what they are going to do and following through with their promises. It is a step above any other community our loved one has been at and we would recommend them to other families

We hit a real home run with this community and we are so happy our loved one is here. Right when we met the staff on the tour we could tell they had a certain level of professionalism to them. They are highly trained when it comes to different levels of Alzheimer's and Dementia, they are very patient with the residents and understanding. We always see the cleaning lady working on the rooms and she does a very good job we are happy with it. They have painting classes that our loved one really enjoys, we always get pictures of her paintings and other things she is doing. They also bring in musician's to perform for the resident's. They just have outstanding levels of care, professionalism, and keep the community well maintained.

This has been an enjoyable experience. The community has a nice atmosphere with residents socializing with each other. I feel comfortable when I visit my loved one in the community. The staff communication with family is pretty good. They could improve the follow up response to our questions or concerns.

They've done great for my mom. She's extremely happy with the service and amenities. It's always very clean. She says the food is good. Her apartment is very nice and everything that she needs.

The crossings has been a Godsend. The sales person and staff welcomed me from the moment I called them and have walked side by side with me through the process of getting moved. No other facility showed interest with helping me through the process besides The Crossings. We had multiple contacts a day and still daily since she moved in, Incredible.

Our family had an in person tour and it was a really nice tour experience. The residents seemed very happy and you can tell the staff were very engaged with them. The staff were very friendly and nice to us but the community itself was just to far away.

We had an outstanding experience with Greenfield Senior Living. The staff and the care they provided my loved one in their final days was amazing! The staff were great to work with if I had questions or concerns about my loved one. They worked well with hospice.

I would recommend this community for you or your loved one. They have a number of activities like devotions, work outs, singing and more for the residents to do to stay busy. The staff are very friendly and helpful and that is the reason for many of my high ratings.

I would recommend Greenfield because they take excellent care of my loved one. they have an excellent staff, good food, and plenty of activities.

My mother has thrived since moving in. She has made friends and is enjoying the activities.

This is a very friendly place. It is a community, and easy to make friends there. It is in an older building, and not fancy. This isn't upscale at all. They have some activities for the residents and are trying to get them back up after COVID. Northglenn Heights is good at protecting the residents with their COVID protocols.

Everybody was very friendly to our loved one and family, they did take really good care of him and the community was kept really clean. Anytime any issue or a concern came up they called us right away which is something we really appreciated.

Caring staff, I loved the dining room. Very specious. Beautiful out door. Nice activity calendar and everyone was so welcoming. We love Greenfield. They provided fresh cookies after my visit. Such a nice gesture.

The community is so clean we are very pleased with that, as well as the helpfulness of the staff members. Even though it is an older community the cleanliness of just exceptional. When it comes to the meals our loved ones do say they are pretty repetitive and get boring, so it would be nice for them to offer up more varieties.

Our loved one was only there for a week and a half, and during that time the staff members were very attentive and always kept us informed. H was able to bond with a Spanish nurse and he loved that he was able to speak with her in the same language. His roommate was wonderful, and the other patients seem to be very interactive with each other. He was on hospice care during his stay so he was not able to participate in the activities, but the food was very good especially on ice cream day.

I am very pleased with the exemplary service and care my mother receives at this Greenfield location. Not only are the staff very pleasant and friendly, but the new renovations and decor are beautiful and well fitting. My mother has found her new home and I cannot be more grateful for all of the love and kindness she receives as a resident of Greenfield Senior Living of Spotsylvania. Keep up the great work !

I don't have any worries at all and they really are taking good care of our loved one. The community is very clean and my loved ones' room is beautiful. Communication with the staff has been good and I would recommend this community to others.

I moved my sister, [name removed], who was diagnosed with Alzheimer’s disease, to this facility 8 months ago. The staff and caregivers are amazing. They all treat my sister with love and care as they genuinely understand the intricacies of Alzheimer’s disease and how it affects our loved ones. I encourage anyone who is in need of a home for their loved one who suffers from Alzheimer’s disease to check out this home.

I was pleased with the care of my loved one when she was there. The nurses were responsive. My loved one fell twice in the community, and they were quick to take her to the hospital. They kept the family updated with any changes throughout my loved one's care. The community was very nice and friendly.

During COVID this community has done an excellent job, the staff is wonderful i would give them 10 stars our of 5 if i could. They are reasonably priced, but they are putting in a new memory care unit which caused them to have a big hike in the price. The care services are wonderful they have a new family medical group, and the PT group is great as well. This community provides everything you need from home health to medical devices like walkers if needed. They will fix anything in the bedrooms if needed, they really care about the residents. Our loved one participates in bingo. This community is kept very clean, it has a homey feeling to it. The food is absolutely excellent, they have three chefs who are amazing.