Priority Life Care

The facility was not as new or up to date so it did not catch our eye like we were hoping. Just not the right fit for my mom

I would recommend this community for your loved one. They have activities like different themed days, and a lot of different things to keep the residents busy.

This community was very nice but it was just Memory care only. I wanted my loved one to be in a community where there was personal care also with the memory care in one community.

It was nice. We haven't had any huge complaints. It served its' purpose for me, where somebody was making sure my loved one was fed every day and got his medications and those kinds of things. Before he moved here, he wasn't able to do those things for himself or simply wouldn't do them, and he would go without for the day until I got home. I think they offer nice activities. And overall I think everything went well. The people I talked to seemed nice, and it seems like a nice place to live.

Employees are very nice and extremely helpful. They are very knowledgeable in how to handle difficult situations.

The facility itself is an older facility and could probably use an update. But with what they have to work with, I feel like it's kept clean and used well. There's a nice big fireplace when you first walk in the lobby. One of the things that struck me when I first toured and has shown to be true after my loved one moved in is everybody seems to be truly living here, instead of just sitting there waiting to die. There's life and laughter and activities. And that's exactly the type of environment I wanted for my loved one. The staff are really good with her as well. I don't have any complaints. She tells me she loves the food, and she can be pretty picky. The activities guy is awesome. He keeps the residents busy and engaged. They've been on lockdown a little with Covid, but I've been well pleased. I think it's a good value. It's expensive, but unlike other places, they keep the residents busy. They're really sweet and attentive with the patients and know everybody by name. They're in the process of new ownership, so I hope everything stays the same. Communication has been good up to this point.

Really good staff and a clean community. This is a modern community and the people really take care of you here. The other residents are really happy to be here also which is a plus. All independent living is pricey but this one and all that you get you truly get what you pay for. My mother loves it here.

Our first impression right away is that it seemed like they had it all together, that they had a very active director, but once our loved one moved in those promises have just not been followed through and not really meeting expectations. For a month they did not have house keeping on the second floor which is where our loved one is. They advertise transportation, but they do not have it.

This was a good community and would have worked perfect for my loved one. I just had to narrow down the choices and my loved one picked a different community. The tour was great, and they took the time to show me everything.

The staff are very responsive to any questions we have, and given all the circumstances they have done a pretty good job. They have good protocols in place, since our loved one has moved in there has been two lock downs. Any time they get the slightest bit of inclination they shut it down. They really are taking the residents health and safety as a top priority. They are very proactive. One thing we wish we could see added would be a pool because our loved one really enjoys swimming.

The tour was fine we just did not go with this community as our final decision. The community that we picked for our loved one just fit our needs better. It was a good tour.

The staff were always very nice and helpful to my loved ones needs. They had a lot of activities with a calendar listing exercise, puzzles, cards, nails just different things to interact with the residents. They also had bible study.

Our tour at The Crossings at Riverview was very good. Nothing stood out to me that I didn’t like. We chose a different place because the price for a single, private room was a little less, and the location worked out better for our family.

I would recommend the memory unit. The director [name removed] is very competent and nice to work with. In the memory unit so far have observed that there are not many things to do with activities. The meals are excellent and the staff are always helpful and nice.

Recently one kitchen helper was diagnosed/ confirmed with covid-19 infection and also two other residents contracted the virus. How is it possible for UP workers to NOT be vaccinated?!?

It's been a good experience. Any questions I've had they have answered, and they always get back to me and are very upfront. It was kind of scary not knowing what to expect, but it's been a positive experience. Like everybody else, they're having a hard time keeping help, but they're doing their absolute best. My loved one is very particular, but she likes the food overall. Activities are getting better and better now that there are more residents moving in. And they've made it a point to ask what the residents want to do and where they want to go, which has been nice.

We chose Elmcroft of Lewisburg because it seemed like the best area and it is a nice clean facility. The room sizes at the facility are good. I do think they could improve their communication with families, especially since we live out of state. The food is very good, they use fresh good quality foods for the meals. I would recommend them to others who are looking.

The community itself is very clean, however on the memory care side there is a horrendous smell of urine. Our loved one isn't the biggest fan of the meals but they are eating regardless. The activities on the memory care side are a little limited, but we do think the value for cost is pretty good.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.