Priority Life Care

I'm not there so i dont really know how things are but the times that ive been there have been fine. My dads not happy with the services, and I know part of that is my dad, part of it is timeliness, part of it is he can be adifficult person. That can be how some of the caregivers respond to him, but also how he treats them. Hes also not a real participatory kind of guy but my mom enjoys the activities though. Intially, why we chose it, is the location, my parents liked the facility, what they saw, the arrangements of the rooms and everyone was friendly and they're happy for the most part.

We chose this community because it was convenient for our family. The layout of the grounds makes it easy to navigate everything is fairly centrally located. The staff is really friendly and the quality of the food is good. They have a pool as well.

My 90 y.o father became a resident of independent living apartment after he fell and broke his hip last year. The staff are friendly. He appreciates the 3 meals a day. Laundry and housekeeping once a week included. Privately in apartment but staff available if needed. Daily activities keeps him entertained. Numerous outings are available as well. As his daughter, it gives me peace of mind he is in a safe and comfortable home.

Staff are very friendly and courteous. Food is very good with good choices. Apartment is extremely nice. Activities are great. Since my friend started living there, I try to stop by and visit at least once a week. Everyone that I've had interaction with has been most courteous, helpful, and kind. Of all the facilities that we visited I think this one was the best choice.

The facility is very welcoming and the staff members are very caring. There are activities which are fun and engaging. They ask for feedback from the residents and family members to try to improve the facility. The cost is reasonable in comparison to other facilities. The only real improvement would be the food variety and quality.

There have been some issues here and there- staff turnover (including the executive director), laundry issues and food issues. Laundry- mystery stains on my parent's clothes that weren't there before. Food- running out of food options on certain days. But overall, we're pretty happy with their care. The nursing staff is great. Overall, I would recommend the community to others.

The staff is friendly, and there are lots of activities available. I especially appreciate that the memory care residents have access to an outdoor patio and can choose to spend time outside when they want. The most difficult part of my experience has been communicating with management. Calls are not always returned, and email responses can be inconsistent. This has been very frustrating, especially when trying to get questions or concerns addressed.

Great staff, very accommodating and good listeners. Availability was the primary reason as well as room size, bigger than most. I would recommend but if there are medical conditions of the resident, you have to stay on top of them until they onboard their medical care. Can take time and effort on the part of family. Not very proactive at facility. The check lists provided by A place For Mom we're wonderful and really helped with the tours.

My mom is a very challenging person to deal with. She has been alone so long, she is used to having things her way. The staff at CV has been very patient in dealing with her and her quirks. The other residents have been very cordial and have tried to make her a part of their community. Even though she has said she is not a "joiner", she has joined groups playing games as an observer, and she is beginning to learn some of the games! She especially loves the hair salon and looks forward to having her hair shampooed and styled every week. She was excited to find that she could set up a standing appointment. My mom is a very picky eater, but she enjoys the food. There are always options if you don't like or don't want what is on the daily menu. Each apartment has a small kitchenette for residents to keep snacks and food for small meals in their rooms. I do wish there was an option for the CV van to take residents to appointments. CV uses an outside vendor to take residents to appointments, and it requires lots of lead time and is quite expensive. One of the reasons for assisted living is the convenience and peace of mind it offers, but this puts the responsibility right back on the family. We initially chose CV because we were looking for Respite Care and they had an open room. We stayed because of the positive experience and the convenient location. Another aspect is the fact that CV is Assisted Living only. It is not assisted living in a large facility that has every level of care. It doesn't "smell" like a nursing home. It has the look and feel of an apartment building. I also appreciate the security - not just anyone can walk in, nor can anyone leave without staff knowing. Residents and visitors can access the courtyard that features patio furniture and a garden. Some of the apartments have a door to the courtyard area, which was really exciting for an avid gardener. , I would recommend CV to others looking for a safe place for their loved ones. The pricing is a little hard to understand because no matter how large or small your apartment is, the pricing is the same. We came at a time when the director was new, so the onboarding for us was a little chaotic. It is still a little challenging to get in touch with the director for questions and to address issues, but we're hoping this resolves over time.

The bathroom wasn't clean when they moved in, but has been good since. Adjustments and learning how the facility work is ongoing.

It’s really hard to review because some of the staff have been excellent and others just going through the motions. The buildings have had the outside repainted and new screens put in. They look very nice now. I heard that the insides were getting paint and new carpet soon. They’re not terrible but they could use the improvement. The food is ok. One month after moving in the administration announced that only breakfast and dinner would be included. Lunch is available for an additional charge. There was a maintenance issue with the apartment when he moved in and I ran into the maintenance guy and he fixed it right then. However, maintenance requested at the office since then has not been completed. The apartment is very nice but the weekly cleaning has not happened at all. The resident “refused “ but I would hope the cleaning staff would just do a quick cleaning of the floors.

Love the staff, they are friendly and knowledgeable, activities are enjoyable, food depends on who's cooking, cleanliness could be better, apartment is very adequate. What makes it favorable are the people we live with. They make it tolerable and fun!

Currently in respite for 30 days most of staff is excellent they have a few servers which are less to be desired services are good to excellent food is above average with a good assortment apartment are clean and well maintained library pool table and swimming pool. Area activities by staff is well thought out do a good job of engaging residents

Most of the staff are great. They have plenty of activities that keep the residents engaged and entertained. The complex is well kept. I would recommend the community to others.

The people are very friendly, and the community has been nicely remodeled. However, we have experienced some ongoing issues with billing that have required follow-up. There have also been some delays with getting everything completed after my dad was moved to another room. Overall, it is a friendly place, but you do have to stay on top of things and follow up to make sure everything is taken care of.

The staff is great, and the room is clean. They have staff available to provide more assistance at an additional cost, depending on the level of help you need. Overall, the experience has been good, but everyone can use some improvement. I would recommend the community to others.

Food is acceptable overall. Not gourmet but decent most of the time. Restaurant manager is fantastic. Maintenance guy is also fantastic. The new director has many residents upset. The former director was fabulous.

We have had a good experience so far. There are lots of activities for the residents even though there has been turnover with the activity directors. The meals are healthy and good. The facility is kept quite clean and laundry is done twice a week. The apartment size is sufficient for one person and the staff is very friendly.

Staff was always helpful and responsive. Mom needed more care than most other residents and they fulfilled her needs for care. Lots of activities, even though mom didn't participate very much. Food was good, not exceptional. Campus was always clean and housekeeping did a good job in her apartment. The 1 bedroom apartment was quite roomy and nice layout.

The staff has been friendly and helpful. They made the transition easy and safe. The apartment was clean, but the windows are inoperable, and my mother cannot open them by herself. I am also unhappy with the fact that they raised her rent so soon after she moved in and have reduced the amount of food they are giving them at each meal. It is disappointing. We have also had issues with things breaking in her apartment. The first night there, the showerhead fell off. Since then, her stove broke, and she was not able to use it. Her refrigerator also broke and froze all the food she had in the refrigerator. Overall, the staff has been kind and helpful, but we are disappointed with the maintenance issues, the rent increase so soon after moving in, and the reduction in the amount of food being provided.