5501 East Michigan Street, Orlando, FL 32822
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Anonymous
Child of resident/client
Brookdale Conway
Brookdale Conway is a nice place that feels like home. You get to know the staff by name, it's small enough that it's easy enough for my Mom to get around, and nothing is too complicated to get done. The team there makes sure my Mom has everything she needs and stays in touch with me when I have questions. Also the price is reasonable for what you get.
Read all reviewsBrookdale Conway
Conveniently located in Conway Florida, a suburb of Orlando, residents can look forward to compassionate care and one-on-one support at Brookdale Conway. You can find this community in a quiet, residential neighborhood just minutes from downtown. Brookdale Conway offers residents the perfect combination of quiet living and convenient access to many area businesses.
Here, residents receive the services they need, when they need them most. To avoid surprise costs, trusted team members work with you to determine your specific needs. If you’re seeking assisted living services, such as assistance with mobility, medication management, bathing, or other personal tasks, you can find support here each and every day.
The residents at Brookdale Conway can also enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays.
Those in search of memory care can also look forward to a vibrant and supportive lifestyle. Through the signature...
Brookdale Conway
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
6.3 out of 10 Review Score54 reviews | 9.3 out of 10 Review Score48 reviews | 9 out of 10 Review Score16 reviews | 9 out of 10 Review Score30 reviews |
Studio Starting at $X,XXX/moContact an advisor | Studio Starting at $X,XXX/moContact an advisor | Studio Starting at $X,XXX/moStarting at $5,276/mo | Studio Starting at $X,XXX/moStarting at $5,300/mo |
1 Bedroom Starting at $X,XXX/moContact an advisor | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,815/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,550/mo |
2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,014/mo | 2 Bedrooms Starting at $X,XXX/moStarting at $7,250/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 1 Assisted Living | Care types offered 2 Assisted Living, Independent Living | Care types offered 2 Assisted Living, Memory Care |
A Place for Mom has scored Brookdale Conway with 6.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Brookdale Conway has 54 reviews with an average "overall experience" of 3.8 out of 5.
Anonymous
Assisted LivingFamily/friend
August 18, 2026
Brookdale Conway is a nice place that feels like home. You get to know the staff by name, it's small enough that it's easy enough for my Mom to get around, and nothing is too complicated to get done. The team there makes sure my Mom has everything she needs and stays in touch with me when I have questions. Also the price is reasonable for what you get.
Anonymous
Assisted LivingFamily/friend
January 14, 2026
1 on all eight she was only in her 13 days and it was in a hospital for 10 and then in rehab for 65 because of the mess the medicine up gave it to her improperly
Anonymous
Not SureToured community
December 8, 2025
The director and receptionist were my initial interactions and were both friendly and helpful. As I was walking in, some residents were being loaded into the bus and I saw the staff treat them with care and respect. I also liked that they were taking them on an outing. The director patiently answered all my questions and gave me a full tour of the facility. I was pleasantly surprised that they had an inner courtyard that I thought was very inviting. The studio room seemed a bit small to me and the prices seemed very high is the only negative I can say from this tour. This place definitely gave me some things to think about.
Anonymous
Memory CareFamily/friend
August 12, 2025
This facility is dishonest. They took [removed] dollars in fees and rent for the first month. Kicked my mom out in less than 30 days and did not refund me any of the money. Now they will not even return my phone call. This place came recommended by your organization. Shame on both of you!
JT
Assisted LivingFamily/friend
January 27, 2025
As far as Brookdale it is close to my house and my mom's doctors. I found the staff to be friendly, helpful, professional and caring. Also, the rooms are a good size. I would recommend the facility.
Jade
Assisted LivingFamily/friend
August 30, 2024
Dad was admitted to Conway early March. A month later, he complained of great pain. Mom told Conway’s nurse but was unsure if she was taken seriously. Next day Conway sent Dad to hospital. He was so constipated that doctors moved him to ICU to pump him out. His blood pressure was low; he was dehydrated and he had a severe UTI. An ICU doctor told us to consider palliative care. Yet, just 3 months before, Dad had been in good health. It took only a month at Conway to reduce him to near death. Fortunately, he survived and is now at an excellent facility, as is Mom. I now know what great care looks like and Conway is far from it. At my parents’ present homes, we can ask questions about their bills. Not at Brookdale: they expect you to just pay. They ignore questions even when they raise prices. They charged for Dad’s personal care when he was no longer there, at a higher rate than assessed and without the 30-day notice their contract stipulates. I have made a formal complaint to the AHCA.
JT
Assisted LivingFamily/friend
April 18, 2024
I would recommend the facility. Overall they are doing well.
EG
Assisted LivingFamily/friend
December 26, 2023
I would recommend when comparing to others yes. Overall good but they are slow to reduce the cost of extra service once mom didn't need it and like everyone else they are having a hard time filling certain positions. Overall very happy. Majority of staff are very dedicated.
Anonymous
Assisted LivingFamily/friend
November 27, 2023
My loved one is currently a resident at Brookdale Conway. The staff is great. They are very friendly and responsive to an evolving situation. The cleanliness, care services and food are very good. The value for cost is okay. Overall, I would recommend Brookdale Conway to others.
Elliott
Assisted LivingFamily/friend
November 1, 2023
My loved one is currently a resident at Brookdale Conway and everything has been very good for her at this facility so far. The staff and friendliness are great. The cleanliness, care services, meals and activities are good. I would suggest better communication on contract signing and when payment starts. That communication was not clear for us. Overall, I would recommend Brookdale Conway to others.
Jack
Memory CareToured community
September 29, 2023
We took a tour of Brookdale Conway during our search for a Memory Care facility for our loved one. This facility was good! The cleanliness and friendliness were great. The atmosphere also seemed great. Our tour guide was very informative.
Anonymous
Memory CareToured community
August 1, 2023
Overall we had a good tour experience with Brookdale Conway. The reasons we did not choose this facility for our loved one was because 1.) they had 2 exterior doors that were broke. Also, we found that the floors and such were dirty.
Robert
Memory CareFamily/friend
February 3, 2023
The staff members are friendly and so far it has been good.
Anonymous
Assisted LivingToured community
January 20, 2023
It was an older place. The room that we saw was terrible. The director was fine, and they were friendly. They need to remodel.
Teresa H
Assisted LivingFamily/friend
January 13, 2023
Very fun! Needed more Christmas music
Charles C
Assisted LivingFamily/friend
January 13, 2023
Everything was wonderful job well done
Clara Nell E
Assisted LivingFamily/friend
January 12, 2023
Every day I visit my former neighbor. I am amazed at the loving care she is receiving. She has been here 1 year. The staff is very friendly to me and includes me in with the activities.
anonymous
Assisted LivingFamily/friend
November 3, 2022
The place seemed fine to me in my dealings with everybody there. Everything was under control. But it didn't quite fit my loved one's needs as expected - she required extra care that cost us quite a bit extra. They only had four aides on staff at night, and there are a lot of people living there in various physical conditions. I spoke with some of the other residents, and they seemed to be doing okay there. It just didn't quite fit our needs.
Anonymous
Assisted LivingResident/client
August 2, 2022
They need more staff, so that has been a little bit of a problem. The staff that is there is really good, they just need more help on board.
H E
Assisted LivingFamily/friend
August 1, 2022
I would recommend the community. The staff are great and they care about the residents. My loved one was here for a short amount of time before passing.
Brookdale Conway
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)
Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
