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Brookdale Mandarin

10790 Old Saint Augustine Road, Jacksonville, FL 32257

For pricing & availability:
(866) 374-4058
8.6
Review score
87 reviews
Add review
8.6
Review score
87 reviews
  • 5 star
    44%
  • 4 star
    31%
  • 3 star
    14%
  • 2 star
    3%
  • 1 star
    8%
See all reviews
8.7
Review score
36438 reviews
644 facilities
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Brookdale Mandarin
CompareSaveShare
Brookdale Mandarin
8 photos2 floor plans
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Anonymous

Resident/client

4.0 out of 5 stars

Review for Brookdale Mandarin

The staff is very nice. The bus/van take us many places. The special pasta night for the family, friends & residents was amazing. The public areas & our apartments are clean & odor free. However, we need games like bridge, canasta & mahjong. We need more outings like theaters, museums & flower gardens. Acoustics are terrible in the main meeting room (Atrium). The food is just so so. The vegetables are overcooked. While the meat is often overcooked. There is too much grease on the food/plate. I usually get paper napkins to remove the grease. The only soup palatable is the tomato basil soup. The others are curdled, overcooked or tasteless. The dining director tells us she'll talk to the chef/cook, but nothing changes. Residents say that it's always been that way.

Read all reviews

Brookdale Mandarin

About the facility

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand each person is different, so our compassionate team tailors individual care plans to fit your needs. This also allows us to make sure there are no surprise costs for residents and their families. If care needs do evolve, we can easily make adjustments. We provide personalized support for everything from medication management to bathing, dressing, and more. We also have a therapy room, for convenience.

Our Brookdale HealthPlus program offers residents a higher level of care without higher costs. Here, care coordination is overseen by a registered nurse. Preventative measures such as annual wellness visits, immunizations, and health screenings, as well as support for chronic conditions such as diabetes, high blood pressure, and congestive heart failure, are offered to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays....

Senior living options offered

  • Assisted Living

Brookdale Mandarin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • Unlocked
    StudioGet a quote from your local advisor
  • Unlocked
    1 BedroomGet a quote from your local advisor
  • Unlocked
    2 BedroomsGet a quote from your local advisor
  • Unlocked
    Semi-PrivateGet a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Brookdale Mandarin
Select tour type
Select preferred date

Amenities

at Brookdale Mandarin

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Memory Care

Meals & Dining

  • Vegetarian
  • International Cuisine
  • Meals Provided
  • Professional Chef

Room Amenities

  • Full kitchen
  • Cable or Satellite TV
  • Air Conditioned
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Indoor Atrium
  • Beauty Salon
  • Library
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Swimming Pool
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Live Dance or Theater Performances
  • Wii Bowling
  • Cooking Classes
  • Visiting Chaplain or Priest

Compare

Brookdale MandarinBrookdale Mandarin

10790 Old Saint Augustine Road,
Jacksonville, FL 32257

Benton House at Oakleaf aerial view of communityBenton House at Oakleaf

417 Oakleaf Plantation Parkway,
Jacksonville, FL 32222

Brookdale Mandarin CentralBrookdale Mandarin Central

10875 Old Saint Augustine Road,
Jacksonville, FL 32257

Brookdale Crown Point community exteriorBrookdale Crown Point

10050 Old Saint Augustine Road,
Jacksonville, FL 32257

8.6 out of 10
Review Score87 reviews
10 out of 10
Review Score56 reviews
10 out of 10
Review Score69 reviews
9.9 out of 10
Review Score54 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Brookdale Mandarin

8.6 out of 10
Review Score87 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
4.1
Staff
4.5
Meals & Dining
4.4
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Brookdale Mandarin with 8.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Mandarin has 87 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 87 reviews

Last Updated: 7/9/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

July 9, 2026

4.0 out of 5 stars
Verified Review

Review for Brookdale Mandarin

The staff is very nice. The bus/van take us many places. The special pasta night for the family, friends & residents was amazing. The public areas & our apartments are clean & odor free. However, we need games like bridge, canasta & mahjong. We need more outings like theaters, museums & flower gardens. Acoustics are terrible in the main meeting room (Atrium). The food is just so so. The vegetables are overcooked. While the meat is often overcooked. There is too much grease on the food/plate. I usually get paper napkins to remove the grease. The only soup palatable is the tomato basil soup. The others are curdled, overcooked or tasteless. The dining director tells us she'll talk to the chef/cook, but nothing changes. Residents say that it's always been that way.

Ginger Heard

Not Sure

Toured community

April 28, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The activities were plentiful. The food was good. The fact that they'll check on me 3 times daily was the biggest selling point.

Linda K

Not Sure

Toured community

March 17, 2026

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Staff
4.0

Needs some upkeep. Setting is beautiful. It probably is pretty when foliage is in bloom. Love all the wildlife.

Anonymous

Assisted Living

Family/friend

August 13, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Brookdale Mandarin

5 for all I am very happy with this facility. They are awesome. They are very helpful and caring.

Anonymous

Assisted Living

Family/friend

July 18, 2025

3.0 out of 5 stars
Verified Review

Very nice facility!

Weekend service and food needs improvement. She pays to be escorted because of the wheelchair and elevator. Sometimes she has to wait 20 or more minutes. I can see 10 but not 20 or more. If that is the case I don't think she should necessarily pay for escort but that's my opinion. That's a long time to sit alone at the table being 91. Her shower is even with the rest of the bathroom. It leaks onto the floor. She moved in [date removed] and supposedly a lip for it is still on order? I have checked but that is the response I'm getting. It is nice there but they have received a lot of new residents so they just need to adjust some things

David

Assisted Living

Toured community

May 29, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Staff
1.0

Toured this community last week and I’m still thinking about how bad I felt leaving there. The place has a musty odor and the carpets look like they haven’t been touched since 1980s. The rooms were upgraded though. The sales girl [name removed], was rushing and didn’t make me feel like she cared at all. I would never move my mom in here

Anonymous

Assisted Living

Resident/client

May 7, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

A nice community with areas of improvement

Food was not the healthiest, low salt, chicken and fish....too much pork and sausage. Cleaning was not good at all! But everyone was friendly and nice.

Anonymous

Independent Living

Resident/client

May 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Great senior living

What I like the most about Brookdale Mandarin is the Location, my apartment, close to my daughter. They need to clean hallway carpet or replace with flooring. The food could be much better. I know you can't please everyone one. But jello and pudding would be nice

Anonymous

Assisted Living

Family/friend

April 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Brookdale Mandarin

They are kind, they care about the company and the residents. It's clean, smells clean, and they have a lot of fun activities. The rooms are large and the price is reasonable.

Anonymous

Assisted Living

Family/friend

August 28, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great fit for mom!

Brookdale Mandarin has been a wonderful place for my mom. The staff have been working hard on making improvements to be even better! We chose this facility initially because of the price for basic living , the large one bedroom option and Medicaid is accepted for the health care portion.

Joyce

Assisted Living

Family/friend

June 4, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing! Kind and professional staff

They are very thoughtful, professional, kind and thorough. The residents are happy. My brother loves it there. He is content and is making many new friends. He feels valued there. There are no bad smells in the hallway like we experienced in another place.

Anonymous

Assisted Living

Family/friend

May 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Our Experience

My loved one was previously a resident at Brookdale Mandarin and the overall experience was very good. The friendliness was great. The staff and care services were good. The meals were okay. Due to the cost, we ended up having to move my loved one to a different facility.

Roselyn K

Assisted Living

Resident/client

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is an excellent place for us old people. Everyone working here goes out of their way to help us not feel alone and to reach our needs as we age. [name removed] the director is the best!

Sherry K

Assisted Living

Resident/client

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Come April 2024, I will have been here 3 years. Staffing leadership has changed multiple times during this time for me, and this is hard for people in my age group. [name removed] has done an excellency job of protecting us from the input of the change.

Tim P

Assisted Living

Resident/client

December 4, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Greet way to have a 2nd family. A lot to do!

Cindy R

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live! Lots of activities to keep us busy.

C G

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I have lived here for almost 6 months. I would not change residents. I enjoy everything. It is almost impossible to get bored, there is always something to do.

Earl S

Assisted Living

Resident/client

December 1, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our top administrator has breathed such an improved spirit and care that we are appreciative each day

Anonymous

Assisted Living

Toured community

June 9, 2023

2.0 out of 5 stars
Verified Review

We toured Brookdale Mandarin during our search for an Assisted Living facility for my loved one. This facility was a definite no go for us. The facility is very old and it felt very institutional. I would rate it at a two, at most. We decided to continue on with our search.

Anonymous

Assisted Living

Family/friend

May 17, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Welcoming Community

We picked this community, mainly because of the cost. Good communication, friendly staff, not luxurious but clean. I would recommend the community.

Brookdale Mandarin

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Brookdale Mandarin

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions about Brookdale Mandarin

  • Brookdale Mandarin offers 1 Bedroom, 2 Bedrooms, Semi-Private and Studio. Learn more.
  • Call (904) 260-0800 to reach a resident at Brookdale Mandarin.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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