What room types does Elizabeth House Assisted Living offer?

Elizabeth House Assisted Living offers Studio and Semi-Private. Learn more.

How does A Place for Mom score Elizabeth House Assisted Living?

A Place for Mom has scored Elizabeth House Assisted Living 7 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

What is the phone number for Elizabeth House Assisted Living?

Call (804) 672-7580 to reach a resident at Elizabeth House Assisted Living.

Elizabeth House Assisted Living | Glen Allen, VA 23060

Compare

Elizabeth House Assisted Living 3590 Mountain Road, Glen Allen, VA 23060	Heritage Green 7080 Brooks Farm Road, Mechanicsville, VA 23111	Morningside in the West End 3000 Skipwith Road, Richmond, VA 23294	Covenant Columns at Tapp 9078 Cuddlipp Ave, Mechanicsville, VA 23116
7 out of 10 Review Score9 reviews	9.7 out of 10 Review Score96 reviews	9.5 out of 10 Review Score80 reviews	9.5 out of 10 Review Score4 reviews
Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Not available	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Starting at $X,XXX/mo	1 Bedroom Not available
Active promotion No	Active promotion No	Active promotion No	Active promotion No
Pet friendly No	Pet friendly Yes	Pet friendly Yes	Pet friendly No
Care types offered 1 Assisted Living	Care types offered 2 Assisted Living, Memory Care	Care types offered 2 Assisted Living, Memory Care	Care types offered 2 Assisted Living, Memory Care
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

4.0 out of 5 stars

Verified Review

Our family's experience

Although it is a self pay facility, we love the fact that the rate is flat and never changes from $[removed] per month. The facility itself is wonderful. They serve 3 meals a day in the cafeteria, or you can have your meal brought to your room. They also do your laundry, handle all medications, and have an in-house doctor , as well as a salon for the ladies. The staff, like most places, has room for improvement...but is definitely better than many places I've seen.

2.0 out of 5 stars

Verified Review

No recommendation here

Often understaffed, as is most of the industry and I think they might've finally found a director who wasn't a complete jerk. But the previous 2 were awful individuals. The majority of staff is actually really nice and he likes the food and gets plenty.

Cleanliness

3.0

Friendliness

4.0

Value for Cost

3.0

Care Services

3.0

Activities

1.0

Staff

4.0

Meals & Dining

4.0

5.0 out of 5 stars

Verified Review

Definitely recommended

The facility is awesome. Their staff is very informative and friendly. They clean up very good. They take good care of mom. They love her and she loves them. The food is definitely on point. I would definitely recommend this facility to other families. The move in was easy, no problems.

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

3.0 out of 5 stars

Verified Review

Our Experience at Elizabeth House

If you are on a budget like my mother is, this facility is good as it is a flat fee, and they don't charge by the level of care. That said, if your level of care changes while there, it does seem to take some reminding, but they do adjust. I think the level of communication with the family is adequate for me. I have heard from the facility when they know my mother isn't feeling well, and given that I visit frequently, that's all the communication that I need. They seem to be very good at helping with medication management, and the staff is friendly and courteous when they see me. The staff is very friendly. Like most places though, I think they might be over worked. Unlike some places, Elizabeth House is a bit smaller so I do feel like the staff gets to know everyone. They clean my mother's room and do her laundry once a week, as was stated in the contract.

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

3.0

Activities

5.0

Staff

5.0

Meals & Dining

4.0

5.0 out of 5 stars

Verified Review

Great value

Elizabeth House is a great value compared to other facilities we looked at. They just don't have many activities for the patients. I have only heard about Bingo, they do that 2 or 3 times a week. They did have a Halloween thing but there aren't many activities throughout the week (at least as far as I know). I think incorporating something, almost daily, would be great. Of course, that would probably require more staffing. Just a thought

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

2.0

Staff

5.0

Meals & Dining

5.0

0.5 out of 5 stars

Not a warm caring place, though all-inclusive.

My parent lived here for a little over a year and left recently. When we first saw it, the director was so friendly, we needed a place right away, and it was bright and airy. However, the staff spent more time in their break room than helping residents and the laundry room was always full of dirty clothes sitting on the floor. Apparently the night staff is to take care of the laundry, but they don't take care of it or the residents! When you call the main number, it just rings and rings. Some residents don't have phones in their rooms, so how could I contact someone in an emergency? The kitchen staff tried hard, but it seemed that money was very tight and the quality really went downhill. The activities director was always upbeat, but the room was looked worn out. They have no nurse on staff now, just get someone from the rehab place up the hill to come over in an emergency.

Cleanliness

1.5

Friendliness

2.5

Value for Cost

2.0

Care Services

0.5

Activities

2.0

0.5 out of 5 stars

One of the Worst assisted living facilities around

My dad was a reseident of Elizabeth House for 4 years. During that time they had 2 substantial price increases. The first was 12% with promised being made to upgrade the facility (carpet, new flooring, paint, etc). That was a broken promise. When I visited weekly his room never appeared to be really clean. At best the trash was emptied and that was it. The room was dust, carpet was full of dirt, stains. The bathroom has never smelled fresh on any time I have visited. The facility has had another increase this year to raise resident rents another 10%. The majority of residents are on fixed incomes. So how do you justify raising each year to more than a resident is able to afford with no improvements to the interior or exterior of the facility. I have attempted to have conversations with current administrators and pretty much what I got is either you stay and pay or go elsewhere. They were not willing to work with our family so that our family member could remain. I feel we have had legitimate complaints throughout our 4 years at the facility and they have never really been addressed to our satisfaction. The administration does not care about its residents. They only care about their bottom line. Do not send your family to this facility. The administration is rude and talks to family members disrespectfully so imagine how they are treating residents.

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

0.5

1.5 out of 5 stars

Verified Review

My mother in-law lived at the Elizabeth House from 2017 until her death in March of this year. Her bath room was almost always unclean. Her linens and clothes constantly disappeared. Her personal care was adequate and she had good healthy meals. I would not recommend this facility. Residents mainly set around in wheelchairs , very lethargic.

Cleanliness

1.5

Friendliness

1.5

Value for Cost

1.5

Care Services

1.5

Activities

1.5

3.0 out of 5 stars

Verified Review

Visited R in rehab here; nothing special, but possibly worth a tour - location is good.

Cleanliness

3.0

Friendliness

3.0

Value for Cost

3.0

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.