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HarborChase of Germantown

6300 Briarcrest Ave, Germantown, TN 38120

For pricing & availability:
(866) 374-4058
9.8
Review score
49 reviews
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9.8
Review score
49 reviews
  • 5 star
    80%
  • 4 star
    12%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
8.5
Review score
1158 reviews
28 facilities
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HarborChase of Germantown
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HarborChase of Germantown community exterior
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David Hard

Child of resident/client

5.0 out of 5 stars

Responsive Staff

Really a great place with great activities. Every time there has been a problem the director has handled it very quickly. Very responsive.

Read all reviews

HarborChase of Germantown

About the facility

Enjoy unique, personalized care and big-city amenities at HarborChase of Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe. The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.

This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day ever.

State Classification

HarborChase...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

HarborChase of Germantown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
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    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    1 BedroomStarting at $5,995/mo
  • Unlocked
    2 BedroomsStarting at $8,195/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
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    Semi-PrivateStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $7,295/mo
  • Unlocked
    Semi-PrivateStarting at $6,295/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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HarborChase of Germantown community exteriorHarborChase of Germantown

6300 Briarcrest Ave,
Germantown, TN 38120

Trustwell at Shelby Gardens PlaceTrustwell at Shelby Gardens Place

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Germantown PlantationGermantown Plantation

9293 Poplar,
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9.8 out of 10
Review Score49 reviews
9.9 out of 10
Review Score170 reviews
9.7 out of 10
Review Score64 reviews
9 out of 10
Review Score39 reviews

Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

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Amenities

at HarborChase of Germantown

Healthcare Services

  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Reviews

for HarborChase of Germantown

9.8 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
5.0
Care Services
4.7
Staff
4.9
Meals & Dining
4.7
Activities
4.7
Value for Cost
4.7

A Place for Mom has scored HarborChase of Germantown with 9.8 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, HarborChase of Germantown has 49 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 10/30/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

David Hard

Assisted Living

Family/friend

October 30, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Responsive Staff

Really a great place with great activities. Every time there has been a problem the director has handled it very quickly. Very responsive.

Anonymous

Assisted Living

Family/friend

September 11, 2026

4.0 out of 5 stars
Verified Review

A great option for a Memphis mom

1. food - I think it's very good, and always plenty of options at every meal. 2. cleanliness - very good/exceptional. the entire facility is very well kept and noticeably smells clean 3. apartment size - very adequate (although I'm not living in it, of course). my mom's room is a single. all 4 areas (bed, bath, kitchen, den) are more than adequate. the lighting is good. the bathroom size is large. the shower area (zero-entry) is very good. overall, it's small square footage, but the key factor is the ceiling height.. very high ceilings make the apartment size feel bigger than it is. stated differently, its small enough to encourage getting out, but large enough to feel cozy and not claustrophobic. 4. staff - I like the administrative staff very much. very friendly and helpful -- from director to activities director to front desk personnel, to maintenance director... they give the feeling as if they are as concerned about my mother as I am. all of the day/room staff I have met has been friendly. some seem to be a bit more attentive to my mother than others, but I have neither seen nor heard of any "hard handling" or "abuse" by any staff. my mother is scheduled for a shower 3x a week, but I am not certain of the quality of the assistance she gets with that. laundry is scheduled for once a week, however, I think it would be better if laundry could be done twice a week. with elderly, physiological accidents can mean not just clothes laundry, but bed sheets needing laundering, and there just needs to be more laundry attendance every week. I think this facility is probably in the top 3 (probably top 2) options in Memphis.

Neal

Assisted Living

Resident/client

July 30, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Outstanding and understanding staff

The kitchen staff and servers are wonderful. Food is good. Building is maintained extremely well. Apartment is extremely clean and well managed. Care staff take care of laundry and do a great job. An animal friendly environment for my dog, Stella. Staff always great my dog, even before me.

Anonymous

Assisted Living

Family/friend

May 22, 2026

3.0 out of 5 stars
Verified Review

Review for StoryPoint Germantown

It is a nice facility but I have had a struggle to get simple things like internet, or a door fixed by the supervisor of the care givers or the maintenance person. I constantly have to go to the director who is outstanding

Bill and Jean

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We love this place

We have been here since January 2026. We foind out that we had to go to assisted living and this was a highly recommended place and we are so glad that we came here.

Myra

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy to be at Storypoint

Glad to be here. Many choices in food menu. I like the food. It's just my forever home. When I came here I said this is home!

Kate

Assisted Living

Family/friend

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Seamless Transition

The move to Storypoint Germantown was an easy transition for my mom who moved from out of state. She immediately made friends and connected with all activities. She is so happy which makes me very happy.

Pat

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Moving is difficult, but moving to Storypoint Germantown is the best move.

Anyone needing to find a senior living facility is doing their family a big injustice if not visiting Storypoint Germantown before making a final decision. My wife had been in the hospital several times and was eventually told that she needed a skilled nursing facility. Our daughters visited several facilities before telling us they have found a perfect place for us and we should see it. We were impressed immediately. Not only was the outside very stately, but the interior design just made us stop and admire. After being here several years I can honestly say I cant imagine a staff more friendly, courteous and caring. Multiple activities including movies, live entertainement, outside functions, like picnics, garden visits, theaters, nice restaurants, and seeing famous locations around memphis always gives us something to look forward to. We were especially pleased to see a daily devotional and weekly catholic communion service were offered. Several of our friends have moved here giving us even greater pleasure. My wife died over a year ago and I am so glad we were able to be in a place where we could enjoy our final years. My family and I can certainly say, we made a smart decision. I highly recommend Sotrypoint Germantown.

Anonymous

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Resident [Name Removed]

To be honest, I have absoolutely no complaints. Wish I could help in some small way, like ne writing pens. But I think the people are all great. Activities are important to me. No computer no. Have not lived here long yet! But certainly pleased thus far. Thanks.

Anonymous

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

StoryPoint Germantown

Glad To be here

Richard

Assisted Living

Resident/client

May 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

{Name Removed} is always available

[Name Removed] does his job reliably. Capable of doing whatever is asked of him in a timely manner with a smile.

Marilyn S

Assisted Living

Resident/client

May 11, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Happy camper

Let me put it this way: I feel I have made a good choice when I made the decision to live here at Story Point. The staff, surroundings, and residents have made it a desirable home.

M Wittmann

Assisted Living

Family/friend

February 27, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Could Not Ask for a Better Place for Mom

We have been so pleased with all the amenities and staff at StoryPoint Germantown. My mom (82, early dementia) is enjoying the many activities and friendship there. The staff is always keeping me informed of the happenings and always willing to help Mom with little issues, like her phone or tv. This has been the perfect balance of independence in her apartment, and additional eyes on her without the need to have sitters. We highly recommend, especially if your loved one is living alone and would enjoy the company of others. It is more like a cruise ship on land than an assisted living! Don't miss sharing the live entertainment every Friday afternoon with your loved one. [name removed] brings in engaging and entertaining local talent.

Dianne A

Memory Care

Family/friend

February 26, 2026

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like Home

My husband is a resident in Memory Care. I was very scared when we came to this decision to move him here. The first time I walked through the front door on my initial visit, I was amazed by the facility and the employees here. Everyone is so friendly and welcoming and that made me feel like we had found the right place. It’s beautiful and immediately I felt he would be safe here. There’s an open door policy to come and visit your loved ones whenever you want. I appreciate being called by my first name when I visit. Some of the employees go out of their way to make you feel like family. There are so many activities for the residents to participate in and I have on occasion, joined in. I look forward to sharing these times with my sweet husband . The administration, nurses, care partners, therapist for PT& OT, activity directors, restaurant staff and housekeeping staff and many more make this place a very desirable home for my loved one. Words do not do it justice!

Anne E Kirkpatrick

Assisted Living

Family/friend

November 25, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Father just moved in.

My father moved in about 6 months ago and is thriving here! Like many seniors he didn't particularly want to come but from the point of the initial tour to the moving in process to now being a resident, Story Pont has been amazing. Their staff is incredible and Dad has really enjoyed it. As a daughter who lives out of town, Story Point has given me comfort knowing he is well, cared for, and safe. And all the residents have been a joy. He has companionship. I can't say enough good things about Story Point. All credit goes to my Lord who directed me here!! A grateful daughter!

P J

Assisted Living

Resident/client

November 19, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home

I love the whole concept and the staff and the residents here They are friendly. I enjoy the outing on Thursday’s with the other resident The living enrichments Director takes his time and makes sure we exercise and enjoy our time each day . They’re no other place I would rather be. My husband comes to visit at least 4 times a week and he is welcome each time he comes he also comes on the outing with us. The food is good as well.

Anonymous

Assisted Living

Family/friend

November 14, 2025

3.0 out of 5 stars
Verified Review

Probably typical

Staff and administration is great when you are looking at the place to see if it is a good fit. The more assistance my mother needed. even as she was still appropriate for assisted living, the harder it was to get my calls answered

Daughter of resident

Memory Care

Family/friend

November 7, 2025

5.0 out of 5 stars
Verified Review

Review for StoryPoint Germantown

Excellent experience. Everyone at Story point works hard to make clients and their families feel welcome and at ease. Food & environment are top notch!!

Anonymous

Memory Care

Family/friend

November 6, 2025

4.0 out of 5 stars
Verified Review

Review for StoryPoint Germantown

The building is very nice. The rooms and bathrooms are nice and big The activities and entertainment is very good. The food is not quite what was expected. The staff in memory care are ok on a good day. Otherwise, they don't really care whether they do their job correctly or not. I understand how hard it is to care for someone with dementia, but these care givers act like they are not trained for such a position. Just from talking to some of the residents in the assisted living part of the facility, they love it. Some of the memory care staff lack training and empathy for these type residents.

Anonymous

Assisted Living

Family/friend

July 15, 2025

5.0 out of 5 stars
Verified Review

Caring facility

They are great. We love it there. My step dad is very happy. Very caring staff and the faculty is very clean. I would recommend it to others

HarborChase of Germantown

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around HarborChase of Germantown

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about HarborChase of Germantown

  • Call (901) 250-5931 to reach a resident at HarborChase of Germantown.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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