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Trustwell at Shelby Gardens Place

1535 Appling Care Lane, Cordova, TN 38016

For more information about senior living options:
(866) 374-4058
9.9
Review score
170 reviews
Add review
9.9
Review score
170 reviews
  • 5 star
    66%
  • 4 star
    18%
  • 3 star
    6%
  • 2 star
    4%
  • 1 star
    6%
See all reviews
7.3
Review score
315 reviews
8 facilities
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Trustwell at Shelby Gardens Place
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Trustwell at Shelby Gardens Place
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Brenda P

Child of resident/client

5.0 out of 5 stars

A Caring Place

The staff is very attentive. They come to her room to get her for meals & activities. Her room is cleaned daily. Her laundry is washed & folded weekly. The food is good, the portions are more than enough. They assist her with getting dressed. I can't think of anything else they could do for her.

Read all reviews

Trustwell at Shelby Gardens Place

About the facility

Located just a short drive from Memphis, Trustwell at Shelby Gardens Place, proudly offers a suite of assisted living services designed to make life easy, as well as exceptional memory care for those who need it. Their private apartments are easily accessible, offering an abundance of features that provide residents with modern conveniences and design details. Staff are there when you need them to provide services like housekeeping, laundry, and transportation to appointments. Whether you prefer to socialize by enjoying laughter and conversation in the community lounge or join a community club like Coffee Club or Card Player’s Club, residents have ample opportunity to engage with one another and form lasting friendships.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Senior living options offered

  • Assisted Living
  • Memory Care


Is this your business?

Amenities

at Trustwell at Shelby Gardens Place

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services

Meals & Dining

  • Guest Meals
  • No Sugar
  • Special Dining Programs
  • Room Service

Room Amenities

  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Game Room
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Trivia Games
  • BBQs or Picnics
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning

Compare

Trustwell at Shelby Gardens PlaceTrustwell at Shelby Gardens Place

1535 Appling Care Lane,
Cordova, TN 38016

Great Southern Senior LivingGreat Southern Senior Living

1869 Pisgah Rd,
Cordova, TN 38016

HarborChase of Germantown community exteriorHarborChase of Germantown

6300 Briarcrest Ave,
Germantown, TN 38120

Brookdale GermantownBrookdale Germantown

7701 Poplar Avenue,
Germantown, TN 38138

9.9 out of 10
Review Score170 reviews
9.8 out of 10
Review Score22 reviews
9.8 out of 10
Review Score48 reviews
9.7 out of 10
Review Score64 reviews

Studio

Not available

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

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View map

View map

View map

Download brochure

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Reviews

for Trustwell at Shelby Gardens Place

9.9 out of 10
Review Score170 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Trustwell at Shelby Gardens Place with 9.9 out of 10 using our proprietary review score based on 44 reviews in the last 2 years. Over all time, Trustwell at Shelby Gardens Place has 170 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 170 reviews

Last Updated: 10/1/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Brenda P

Assisted Living

Family/friend

October 1, 2026

5.0 out of 5 stars
Verified Review

A Caring Place

The staff is very attentive. They come to her room to get her for meals & activities. Her room is cleaned daily. Her laundry is washed & folded weekly. The food is good, the portions are more than enough. They assist her with getting dressed. I can't think of anything else they could do for her.

Anonymous

Memory Care

Family/friend

August 19, 2026

5.0 out of 5 stars
Verified Review

Great experience

Great experience. Dedicated staff. No turnover in have seen. Its always clean & smells nice. Plenty of stuff to do for those who choose to participate. Food is good quality with nice dining experience. Room size meets need.

Andrea

Assisted Living

Family/friend

August 18, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our experience

I rate all of them as a 5 so far. Always clean and everyone is friendly. My mom seems well taken care of. Always clean and the food is what she likes. Home southern cooking. All the staff from the front desk to the nurses and Evs are always friendly and helpful. I feel that my mom is well taken care of and safe. I would highly recommend to anyone looking for elderly care. It's a hard decision to make and they make it so much easier.

Cathie

Memory Care

Family/friend

July 13, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch

I have prayed that this would be a good facility for my sister’s memory care, and God answered my prayers. In the last nine months, my sister has declined, I would say, 90%. It is so sad, but I do believe she is in a good place now and is being taken good care of. The price at Shady Gardens is affordable. The staff is excellent, and as you know, each of us who has a loved one in a memory care facility is concerned about their overall care. [name removed]'s hair is always clean and combed when I get there, no matter what time I arrive. [name removed] has become urinary incontinent, but whenever I visit, she is always clean. She seems to be adjusting well. It took a couple of weeks, but she is doing so much better. Of course, she always wants to come back home with me, but I was told by the nursing staff that all dementia patients say the same thing. There's always a receptionist at the front desk seven days a week, which is very important to me when I go to see my loved one. The food is excellent. I feel [name removed] is adjusting, and for the first time in a while, I feel at ease. This is such a terrible disease to have. This may not mean much to anyone else, but it was a blessing to me. When I first looked at the place, I noticed what looked like a built-in bookcase, and it's actually very pretty. The first thing I thought of was [name removed]'s baby dolls. She has been collecting dolls for a long time. I drove to her home in Donelsonville, picked up about 40 of them, and brought them back to place on her shelf. Every time I go to see her, she always wants to show me her baby dolls. Also, the outside of the building is very pretty, with flowers and trees. She has a courtyard right outside her window. Unfortunately, [name removed] doesn't notice it, but I do. It's just a great place for [name removed] to be right now. I know I said a lot, but I am very happy with this place.

Anonymous

Memory Care

Family/friend

March 17, 2026

5.0 out of 5 stars
Verified Review

Review for Shelby Garden Place

I'd give 5 stars. Room size is a little small but perfect for the need. Quality of care is excellent. PT/OT on site. Low to zero staff turnover in about 10 months. Each staff member seems to know each resident and their family. Plenty of activities and mostly good food (I'm just too choosy). Each resident is serve meals in a nice dining area as if it were a restaurant. Very clean facility. Pipes froze on my mother's wing last December. Staff worked hard to avoid moving residents to another facility while demolition & renovation is conducted. Reconstruction is underway. Residents on that wing were placed two to a room in another wing temporarily with a small cost adjustment. Better than relocation.

Anonymous

Assisted Living

Family/friend

February 24, 2026

4.0 out of 5 stars
Verified Review

Review for Shelby Garden Place

Food does not appear to be very good but adequate. I suppose. They should probably invest in Technology that reduces unfavorable odors. They are friendly for the most part and seem to do a decent job.

Emily C

Assisted Living

Family/friend

January 15, 2026

5.0 out of 5 stars
Verified Review

Knowledgeable staff

We absolutely love Shelby Garden!! they have been phenomenal with my grandfather! All of the staff is very well knowledge and dealing with cranky old men! They have done a phenomenal job and have amazing bedside manners.

Elaine Sands

Not Sure

Toured community

December 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The moment I walked in someone was there to greet me. [removed name] was friendly and answered all my questions. During the tour I noticed that the place is clean and organized. The dining rooms are nice and the food is delicious. I recommend anyone looking for assisted living for themselves or loved ones to tour SG to see what they have to offer.

Anonymous

Assisted Living

Family/friend

December 4, 2025

5.0 out of 5 stars
Verified Review

Review for Shelby Garden Place

The staff there are wonderful. They are very helpful, supportive and friendly. My mom loves her space and so do my sister and I. It's just the right amount of space for her. We know that she's safe but my mom still feels like she has some independence. There are a variety of activities daily for my mom to participate in and she participates in them regularly and has made new friends and become social again. My mom likes that she has choices for each meal and can choose what she likes to eat. It has been a great experience from the tour to the move in. It's obvious that everyone has been trained to work with residents with dementia. They are all kind and patient.

Scott R

Assisted Living

Family/friend

November 29, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly, kind, caring people

We needed a place for a friends widow for a short term stay until arrangements could be made to get her back to the Philippines. We were very pleased with Shelby Gardens that worked with us to get her placed quickly

Amber B

Not Sure

Toured community

November 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The staff were very nice and helpful. I was very comfortable there. Every question I had was answered immediately with no confusion. It was also very clean. I will most definitely be visiting again soon!

Tommy C

Memory Care

Resident/client

November 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great atmosphere

With the exception of great staff members with a positive attitude, each day brings a different atmosphere. It’s also has a nice love warming employees/caretakers, guiding, helping. I truly appreciate this place.

Michael M

Memory Care

Family/friend

November 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Well kept and comfortable/friendly

The memory care facility is well designed and clean. The staff is professional, knowledgeable and friendly. Feels more homey than institutional. Residents are well cared for and treated with respect.

Crystal Kaye Davis

Assisted Living

Family/friend

November 21, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family Night at Shelby Gardens Place

We have just gotten home after visiting with my father for Family Night at Shelby Gardens Place. The staff was so friendly and attentive and the dinner was just lovely. We are so grateful for the staff and residents who have been so kind and take such good care of our dad.

GINNY S

Assisted Living

Family/friend

November 21, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring hard working staff

Thank you Shelby Gardens for being exactly what our family needed! I so appreciate the love and patience your staff has shown us! This has been a wonderful place for my aunt to recover from a broken hip. Thank you for all the work from the therapy department, the cooks, the cleaning crew, the nurses, and the office staff and management for keeping her involved with daily planned activities and monthly field trips… God bless the hands that work in this field!

Janet P

Memory Care

Family/friend

November 21, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Shelby Gardens

My mom moved to Shelby Gardens Assisted Living in the [date removed] after a fall. She later moved in the [date removed] to the memory care side. On both the assisted living and memory care sides, the care givers are so patient and kind. They treat mom with dignity and respect. I don’t worry about her, because I know she is in good hands with the attentive staff. I think we made a great choice when we moved mom to her place at Shelby Gardens.

Isaac R

Assisted Living

Family/friend

November 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Courteous staff and clean facilities

I recently visited the facility for a friends and family event. The staff and the facility were exceptional, especially the customer service. All residents and families looked happy during my time at the facility.

T B

Not Sure

Toured community

November 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Shelby Gardens’ atmosphere makes my mom feel like she’s really home. The facility is welcoming with a friendly staff and care for the residents. The staff makes sure residents are comfortable. The nursing staff is knowledgeable and caring. The facility itself is really nice and clean. Every effort is made to make the residents feel like this is their permanent home.

Becky P

Assisted Living

Family/friend

November 20, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Attentive Staff

The staff is friendly and kind. They are quick to respond to concerns and tentative to the resident’s needs. A little more effort and care should be put into the menu and food preparation. This is the only complaint my mother has about this establishment.

John G

Assisted Living

Family/friend

November 20, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Place better than home

Shelby Gardens provides all the services you wish you had at home. They are attentive to the residents and they provide great activities so they can interact with each other. The place is kept clean. The food is also good. It's nice that services like PT are provided on site. Great residence!

Trustwell at Shelby Gardens Place

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Trustwell at Shelby Gardens Place

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Trustwell at Shelby Gardens Place

  • Trustwell at Shelby Gardens Place offers Studio and 1 Bedroom. Learn more.
  • Call (901) 881-1443 to reach a resident at Trustwell at Shelby Gardens Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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