AgingCare

Thank you and appreciate Senior Helpers. [name removed] is wonderful! Our sister is of special needs in addition to recovering from fractured femoral and [name removed] was kind, understanding, patient and supportive of our sister! Our sister enjoyed & looked forward to [name removed] visits and so did we!

Front office communications has been excellent, appreciate quick responses to inquiries and great follow up when theres been challenges. Some Helpers have really shined, couple have had performance short comings, including arriving late, spending excessive time on cell phones, disappearing to a spare bathroom to avoid helping bathe Senior. Thankfully issues were quickly addressed. Appreciate everyone's efforts.

The flexibility in choosing our own hours and if caregiver calls in sick they do everything possible to find a replacement

Your service is great and reliable. We really love it. I don't know what we would do without Senior Helpers.

Reliability and dependability. Our caregiver [name removed] has been very responsible and amazing with my grandfather [name removed] he enjoys her company.

First off pretty dependable and the people you have working for are usually pretty reliable and dependable as well. Very nice. And thats why I would recommend your company because you are reliable and you get somebody to work even though maybe somebody called in sick or something.

We love [name removed]- she is on time and does everything she is supposed to and is very calming for my husband

Everyone very helpful! [name removed] is the best, she has compassion n very helpful very happy with their care.

Great service and responsive. Great service includes selection of caregiver based on our requests and care of selected caregiver.

Great service, attention and care towards my mother [name removed] , 91 years of age, full of energy, and is amazing with our dogs as well.

Grandparents have been receiving care from Senior Helpers for some time, and [name removed] , our main caregiver, has always provided amazing care to my family.

Been helping my Husband for over a year, and the staff has always been so kind. Care is always provided when we've needed it, and had no problems.

The owner has been responsive, and I have had some good caregivers. My mother is getting stronger. They have all had their strengths. The newest one takes initiative and does it independently. She seems to really know what she is doing. The other one is very attentive to my mother. We also had another one who was very good at doing my mom's PT exercises with her, which is why she has gotten stronger. They communicate well with my dad. Things have been going well, so I don't need to call them. One is really good at different things. She keeps up with things in the home.

I liked that they did everything so well and were always here. I liked that they were polite and courteous. The hospice staff would tell me what would change and what needed to get changed. They kept me informed. I liked that they changed his bandage.

The staff is competent and friendly. I can't think of anything for them to train on. I like their ability to work with my family member to make her comfortable. Again, I like their responsiveness. My daughter gets a lot of different caregivers, and the majority of them are rated 10, but some are rated 8.

I like that this company has some pleasant personnel. The company could improve by informing the caregiver better. The caregivers tend to be good at relating to my wife. The office staff could improve its communication with its employees. I look for caregivers who can relate to my wife's condition.

They listened to our needs, and they answered so many questions. I never felt like my questions were silly. It was a supportive and efficient experience.

I am very pleased on the care giving to my uncle [name removed] from [name removed] the care, the laughs and going over and beyond making it easier for him. She has been a breath of fresh air for all of us..

All of the staff was very nice and helpful to connect me with the right folks to take care of my mother. They were always available for a call.

Home Instead has been incredible for our family. We hired them to provide one-on-one care for my father-in-law at his memory care facility after an infection and back-to-back hospital stays left him extremely weak and at high risk of falling. Their kind, attentive caregivers have prevented him from falling at least five times. Even more importantly, one caregiver noticed that the medications the facility was giving him did not match the list I had provided after his hospital discharge. Her attention led us to discover that his medication list had not been properly updated. We genuinely believe she may have saved his life. Their online portal makes coordinating care easy, and [name removed], the director, is exceptional—responsive, communicative, and always on top of things. They don’t just sit with him. They protect him, advocate for him, and truly care. We are incredibly grateful for Home Instead.