Atria

I was working with my younger brother to find a place. We went through quite a process and we did use A Place for Mom. We came up with about 3 to 4 places; we visited all of them and we got a perspective for each place. Bottom line is, we ended up at a place where we should have started. My brother has gone through some health issues and he did not realize he had a diagnosis in his medical record of dementia. So we went through this process and we spent months going through it. We were down there for almost 3 days in the Bay Area looking at these places. We payed his admission for Atria and I had purchased furniture for his apartment. I had it all delivered and the place was essentially ready for him to move in; but then we had trouble trying to get his medical records. The day before he was supposed to move in, his medical team in San Francisco sent his record to Atria. They immediately saw that in the past he had a dementia diagnosis. They called him and myself immediately and said that their policy would not allow them to accept anyone with a (past or present) dementia diagnosis. It was a shock to him, not the policy, but the fact that he had that diagnosis in his medical record. From there, we had to call all of the places to get the furniture removed, returned etc.. They did give me a little bit of a refund after their restocking fees. He's since gone back to his previous place, which wasn't a bad place, but he wanted to go to a community that had a lot more to offer. As far as atria; we met with them and I talked to them several times before we went to visit, I had a sense of the community - as best you can get over the phone. When we met with them they were extremely hospitable, they were really nice to us and they were looking forward to having him come, but it just didn't work out that way. I have nothing but good things to say about Atria. The guy I worked with was exceptional and through all of this we communicated and he went out of his way to be helpful to my brother. He even drove him up to San Francisco to try and get his medical records, which was way beyond his call of duty. From my experience with them, they get high marks. We toured the facility and were able to speak with some of the staff. It's the kind of place that I wouldn't mind living myself. They had a beautiful setting, overlooking the valley and so on. The accommodations were great, not just in terms of the apartments, but the community as well. The overall layout was really really nice too. It just would have been helpful if they emphasized in the beginning the importance of having his medical record. We could have requested his medical record in advance and avoided this whole ordeal.

It was a wonderful place and everyone treated [name removed] great. She was in hospice most of the time she was there, but it was super. They really took care of her well and they provided all of the care she needed; I would highly recommend this place!

I am to report that I actually landed in an Atria community in Temecula of vintage hills, and I just love it ! I am thoroughly enjoying the warm wonderful staff team, the welcoming and accepting resident body and the beautiful and serene environment and amenities, here at Atria Park … I am truly living my best life, here in this amazingly inclusive community!

Our experience with the Atria @ Glen Cove was first class from start to finish. [name removed], executive director, is a kind and caring person. She listened to my family's needs at a time when the situation was very stressful. She connected us with the Atria's Community Sales Director, [name removed]. With care and concern, [name removed] provided us with the guidance we needed to make the best possible decisions for our relatives. During our tour, [name removed] went above and beyond to make our experience most enjoyable and comfortable. We even had a sit down chat and lunch with some of the community's resident ambassadors. Everyone was wonderful. Shortly after our tour, we met with [name removed], Resident Relations Director, who was also great. She helped facilitate the necessary steps taken to secure my relative's health and well being in the Atria's community. The Atria @ Glen Cove is beautiful, clean and most friendly. I highly recommend the Atria @ Glen Cove.

Excellent place to live/retire. In complete safety and comfort!

The most important thing here to me is just how welcoming, wonderful and friendly the staff and other residents have been. I do think the meals and dining service is really good and there are always a ton of different activities going on during the week. I have already recommended this community to other families and will absolutely continue to do so

I have lived here for just over 3 months. I love it, but when my daughter first talked about it, I said no. I am so glad, she insisted. I have a life now. I am never alone. I have friends and do fun things everyday. I realize now that, before I came here I was sad and lonely.

Atria San Juan is such a special community. The staff are amazing and truly care for the residents like family. The community is fully committed to a social environment, where people are together.

I am always listening and learning from others around me here at Atria. I enjoy going to our daily morning exercise classes, although I do take days off to sleep in I skip the morning class and go to the afternoon class. I am very happy to have friends around me here at Atria.

I was impressed with all the smiles and warmth I felt when I first met the residents at Atria. I am very happy that I have met good friends living here.

This was a good community. The location was too far and the price was more that we wanted to spend.

Our family had an in person tour and the staff were wonderful, we did love the place and the people were very thorough we would of had no problem putting our loved one there. However it was right on the main road so you could hear the traffic and they just did not really have any outdoor walking spaces or benches to sit on.

This is the most amazing place I have ever worked at in 25 years and everyone is so happy and cheerful to be around. There are so many fun activities and events going on here. Everyone enjoys going to meals and socializing too.

I'm really happy here, I have lots of friends, the food is really good and don't have a complaint. Getting older isn't easy but when you're here you feel better because there's lot to do all the time. My apartment is nice they keep things clean all the time and love playing bridge several times a week and playing corn hole and being with others. Couldn't ask for a better place to live, I'm not lonely anymore either.

I brought my parents in to see Atria. They were concerned I wanted to put them in Nursing Home. They were overwhelmed by the friendly staff! They even asked us to join in on the Family Feud game they were playing! My parents (and I) were so impressed!

It's a nice new place, with nice people. everything is good. My loved one is eating better than anyone I know, and tends to brag about how good the food is. They publish a montly calendar with events, and activities. My loved one engages in a few activities . I have suggested Atria to other people. It's great for anyone that needs assisted living.

I had a tour with my mother that [name removed] was more than pleasant with us. She gave us all the information we wanted and gave us a wonderful tour of such a remarkable community. During our tour [name removed] introduced us to I believe the Maintenance Director [name removed], in which he was very friendly and had some nice advice for my mother on why to move to Crossroads Place. I just want to say thank you to the staff and [name remoed]. Thank You.

Atria at Hometown is a wonderful community! The staff and residents are very welcoming and are very family oriented! Staff truly cares about the residents and making sure they are happy. Atria at Hometown is located in a safe neighborhood with a beautiful walking trail nearby! Not to mention, it has so many fast food, restaurants, groccery stores, mall, etc nearby!

Great Location, Beautiful Community

from the initial phone call with [name removed] to the lease signing with [name removed] to the staff after the move in...everything has been over the top amazing - great care and consideration. Thank you!