Atria

It seemed very nice and the people were friendly. We had lunch and the food and residents were kind and food was good. We thought the rooms a little small for our needs right now. [name removed] was an excellent representative for Atria. Thanks for letting us tour and we shall keep you in our future plans.

I would say the only reason I wouldn't give them 5 stars would be because after only 5 months there they raised the prices by 10.6%. However after my father in law talked with them they agreed to a 6% raise. That's better but I think holding off on raising the price for at least a year would be ideal. Everything else is good.

The experience was awesome until we went to tour the villa. They need to upgrade the villas to include stainless steel appliances and much better countertops. Also new tile in the kitchen. They were very dated and aged. The residents were extremely welcoming.

The facility is beautiful and staff are responsive and caring. My mom enjoys the activities, comfort of her apartment and the kindness of the staff.

Staff is great friendly has things for the folks to do if they want too. When it comes to medicine they won't do anything without a doctor's note even if it appears to be common sense. This so minor but you asked. Mom loves it there.

It is much nicer than her previous place for instance the food is a big improvement and so is the care. The gal who manages is very involved and interested in feedback. She has been a big help to me. They have assigned seating for meals so they get to know others quickly. I find Mom at 98 is not as interested in activities but she does join bingo often. The apartments are fine and the rooms and the entire building is carpeted. That is helpful for fall risks.

They have caring staff who make a positive environment. Dad likes the food - appreciates the cleaning and staff reminders about meal times and events. He loves the on-site performances. Apartment perfect size for him

Faculty and staff are very nice and competent. Would have been nice if admin would have been more involved in move-in day. Apartments are small but functional. I can't think of any amenities they don't have! In apartment there's no dishwasher or disposal.

I was very impressed with my tour. The information was very informative. The food was delicious. There are many very interesting activities taking place. The residents were very friendly, and welcoming, as was the staff.The apartments were very nice , little smaller than expected. Overall, I did feel very comfortable there. Who knows what will happen!! I may return.

Very friendly and professional impression of all personnel. A great place and my second choice. Rooms were a little nicer at Ivy park so all other items being equal I chose Ivy park. [name removed] who was my point of contact at the Atria did gave me an excellent introduction to the Atria. Thank you

Overall, each Evergreen is very nice, it’s clean and the staff is friendly. My mother-in-law will be moving in here. I give it a four as it would be really nice if the showers did not have a step over to enter, but rather flat.

My loved one could not get the level of care that she needed while here, so we had to move. It was a nice place.

Facility is great, clean and upkept well. Food is good, portions are moderate but the selection is great. Room size currently is a studio, not huge but ok for someone that doesn't have or need a lot. Turnover of admin was tough, lots of staff let go last year but seems to be fine as of now.

The overall experience was great. The amenities were many and a third-party masseuse and hair salon was a great perk. However, when we tour the studio room, I was not able to enter into the restroom there because the doorway was too small and the toilet would have interrupted my chair from entering into the bathroom to use the sink and shower. We were shown a one bedroom that was not a model and I could easily move around in that apartment which means I could not get a studio there.

It’s a lovely place. My husband who has Alzheimer’s joined me with this first visit to a memory care center. But it upset me just to think that he would stay there when his disease became unmanageable for me. There was nothing wrong with Atria, I just couldn’t see it as our place in the future.

Staff is overall great but management is in turnover. There's been some miscommunication about agreements we made regarding pricing. They insisted on memory care after just one incident of mild exit seeking, which was disappointing. However since moving to memory care, my dad has gotten a lot more engaged in the community.

The staff at Atria is STELLAR! The apartments are spacious, lots of activities! They have had some challenges keeping a consistent bus driver, and the food could be improved.

4 stars if you have the right fit. If Safety or Medical are your top priorities then a 2. They won't get either here. I was there almost every day to help my mom. I was exhausted. I really recommend ANX for medical services including hospice. It took me a few months of being there to realize that my mother was not a good fit for Atria. They do not have any medical staff to handle wound care or an assessment for falls. So they call 9-1-1 and the fire department shows up. If you agree to send them in an ambulance, that works, but no injury has them putting them back in bed or in a chair. They allowed hospital beds but with only short rails. This did not help with my mother's safety. She wanted to go back to take a nap after breakfast and/or lunch but they couldn't watch her, so they left her in a wheelchair all day. She was able to walk but needed assistance to prevent falls. When I finally called for Hospice to help, they showed me where Atria couldn't help with Safety and Medical issues. Hospice was wonderful (ANX) and I was looking for a better place and found a couple with their help. I feel the staff there is friendly and helpful but cannot fix the safety and medical issues. They usually have 3 staffers at all time but isn't always enough to address issues.

There a few negatives but they are pretty inconsequential. If something needs fixing you have to follow-up again with management before it is done. The food is ok/good not great. (However, my sister likes it) The great things about Atria Golden Creek is the staff. Everyone is friendly and kind. The staff call each resident by name and always give out warm greetings. Fortunately, most people who live there are friendly and welcoming. There are many activities and events that the social director, [Name Removed] is responsible for planning. There is a great mix of activities such as exercise class, excursions, art projects, talks, social hours and community meetings. There's lots of music and singing! I love the Ambassador program that selects current residents to welcome new residents to show them around and make them feel more comfortable in their new environment!

The moment that made the biggest impression was, the happiness expressed by every resident and employee we came across. We toured a few times and it was always filled with smiles. I would advice another family to do it. For as far back as I can remember, My mom has never been so happy.