Atria

My parents moved in during covid so they have not gotten to experience everything. When we chose this facility I thought we would be getting more than we are actually getting. They have raised prices quite a bit since they moved in here. I would tell others to read the contract very carefully before moving your loved one in.

My mom used to be on the assisted living side but since then she has moved to memory care so it is hard to judge since we cannot go in. I would tell others that you have to be proactive for your loved ones if they are here. They do have a big turnover in staff and management. I do not think the value is there for the money we are paying right now.

I have not been able to visit due to covid

They offered a lot of good activities, we had prior experience with this community with the Alzheimer's care side, and our loved one more into assisted living. They had everything pretty good, and it was clean and nice. However in the beginning they made some promises that they did not follow through with.

The food is horrible, my sister sometimes has to ask what is this. They don't listen to my sister's dietary needs and serve her things she cant eat. I am having to bring food for her to eat. The staff was nice at first but they seem to have an attitude now. I would not recommend this community until the food is improved

My ratings are based on the time during COVID. This community looked better in January. We moved my loved one in March, and about 5 days later the community locked down for 10 weeks. We moved my loved one to California to be closer to us to assist with her care. Once a week they would get to my loved one's area to do activities. This was hard for all residents. Atria didn't give me a call back with any of my concerns. The community has only had one case of COVID, and this is because of the outside staff that brought it into this resident. I believe Atria has done a great job in only having no COVID cases. The food was horrible during the meal delivery. They are only allowing 4 residents in the huge dining room due meal time. I wish that during the warmer weather they had outside activities and entertainment for residents.

The community went on lock down after three weeks of my loved one moving in. It was difficult to get a good assessment of my loved one's health. I'm not sure how they are managing now. The period my loved one was there, was a difficult time due to COVID.

I moved my loved one into this community after a not so nice experience at a prior community. I talked to Atria about the laundry of my loved one. They cleaned my loved one's apartment and did her laundry weekly. The food was fine. They prepared good food for the residents. The director of this center was fake friendly. The Director was all business, and put a fake smile on her face. The Director called me one afternoon, and was abrupt about needing my loved one due to her getting out of the community. They only wanted to allow one person to come into the community to pack my loved one's belongings up. Once I asked I asked the Director if they wanted to pack up the items and the director went silent. The Director wanted to keep my loved one's money for not giving two weeks. The Director went into business, and said it doesn't work that way. She acted like she was doing a favor to even get an amount for the amount of money to be refunded, and that wasn't even for the full price. The Care Manager seemed to be competent, and nice.

I would tell my friends that it is good place to live in. This community is more for those that are independent that those who need more assistance. The food was good. The room was a little outdated, but it was a nice size. The director at the end of my loved one's time there, than the one that was there when my loved one moved in.

We chose Atria Center City because it was close to my brother. My mother is in a one room apartment with a bathroom, it is adequate size. My mom is not a big fan of the food. I would want people to know who are looking into Atria to read the contract carefully and understand what the expenses are really going to be. I would recommend this facility depending on your financial status and if you are mobile.

I would want people who are looking into Atria to know that it is a nice looking facility. Most of the staff members are very nice here. I am having some issues with the lead nurse, I do not get called back after I call her which that is very important to me. The room sizes are good compared to some other places we have seen. The food is fine from what I have seen. I would recommend this facility with reservations.

We chose Atria west 86 because of the location. The room sizes were good. I don't know if they ended up being the best for my husband based on the care that he needed. I would not recommend Atria west 86.

We chose Atria because the facility was more fresh, we liked the independence they gave the residents, and it was up to date. The apartments are good living size, nice and big. My father didn't care for the food, very bland. I would recommend if you have the money to afford it, but otherwise it is very expensive.

Atria Cranford is a nice place, it just wasn't for us. This community wasn't able to provide the specific help that we needed. We didn't think the staff was very well trained to handle residents with Alzheimer. My husband wasn't able to participate in the activities provided, but they did have board games for the other residents to participate in. The food was very good it was very well seasoned, My husband loved it. The dessert could of used some improvements. The rooms are Atria are just fine. Overall it was a good experience, their decorations were very nice. They have a really nice garden especially in the spring and summer when all the flowers and trees start to bloom.

Like the amenities and different living arrangements. Not super excited about the pricing.

It really depends on the care level of your loved one. My mom had issues with the laundry and things missing. My mom did not like the food. The room sizes were good. The layout of the community was good for my mom who had a bad knee and could not walk long distances. Parking is an issue.

The community is usually clean. The hands-on care givers are very friendly, however we have had trouble with the director in the past not being completely forthright with us and they seem to avoid talking or meeting with the families. If you are someone who doesn't require a lot of assistance, the care is great. If you do need more assistance, then they might not be able to accommodate, especially if memory care is needed. If you are a more mobile and active senior, the activities are great as well. There aren't as many activities geared towards those who are not as active or mobile.

Some caregivers were good and some were not so good. i chose this community because the cost was fair and my daughter seemed to think it was as good others she visited. I would recommend this community. They do not offer nursing care, it is just memory care. My wife needed a higher level of care which is why we moved her.

I wanted to move my husband into Atria, but because of the Covid-19 pandemic, we weren't able to move him in. This was terribly disconcerting to me and we asked if we could get out of our contact, however Atria would not allow us to break it. It was beyond everyone's control and I couldn't in good conscious leave my husband in the community on lock down. I feel they wish they could have done more to accommodate with my situation especially given the extenuating circumstances. It was a large chunk of money for nothing.

The hallways of Atria Bell Court are always clean and look nice and my parent's apartment is also well maintained. The staff knew my parents' names right away and are good about greeting them. They are also always available for questions. There are a lack of activities available at the community, they don't offer a whole lot. It is a good value for the price. Our only concern is that it is very difficult to navigate around the community as it is not very well marked.