Benchmark Senior Living

Salesperson very comforting. Tour was nice and personal feel from residents was apparent. Similar information shared from visit at another facility, which gave me a good feeling.

I think they've done a good job so far taking care of my loved one at Harbor Point of Centerville. They do a great job making people feel at home and like they are a part of the community. The staff are very friendly, and keep the place nice and clean. My loved one really seems to have settled in well here!

Capital Ridge has proven to be a significant gift to my mom and me and my sister. After almost a year of hospitalizations followed by rehabilitation in Nursing Homes my mother is in a comfortable environment where she is well cared for. After just a couple of weeks she is settling in like it is home. My sister and I spent every day at each hospital and nursing home because we saw her discomfort and the ways in which she was not attended to properly. Our lives revolved around sitting for hours in her rooms in these facilities, addressing issues of sub-optimal care. We are now actually able to visit instead of "care for" and monitor. The quality of her life and ours has improved substantially.

Chuck proved to be a real asset to the Village. He's very versed in the care of his people who live there. I loved the lay out of the facilities and know that there is a manager and nurse on at night.

We toured this community while looking into care options for a loved one. This seemed like a nice place overall, but I don't think it would have been a good fit for my loved one in terms of the care provided.

Active, bright, cheery, well laid out facility. Staff visible and friendly. Dementia issues with residents well understood. Plenty of activities to keep dementia residents engaged and more stimulated. Could see one coming to this facility and thriving.

Things have gone very well overall at Benchmark Senior Living! The people here are very friendly, and they do a great job looking out for the residents. The facility itself is clean and well kept, and they seem to have a lot to offer the people who live here!

We toured here as we were looking for options. It was clean and the staff was friendly. They seemed to have some good activities. Overall it didn't look like a bad place.

Overall I think they've done a good job at The Village at Kensington Place. My loved one is having a little trouble settling in, but I think the staff really went out of their way to ease the transition process and welcome her to the community. They've gotten a little less hands on now that she's been there a while, but I still think they're doing a good job overall looking out for her.

Very positive visit. Ed was very informative and cordial.

Very welcoming to my mother.

We toured here as we were looking. It was a lovely place with lovely people. We liked the set activities schedule, and it was closer to home than the other communities we looked at. It was overall a well rounded place.

We moved mom in here. It didn't go great. It wasn't anything that The Village at South Farms did or didn't do. They were clean and friendly and all of that. I just don't think it was the right fit for my mom. I'm not sure anywhere is. She just wasn't happy.

We are happy with how Harbor Point takes care of John. He is safe, and can find some activities he still gets enjoyment from. Most important there are staff members who are so very dear and responsive and caring and who makes his face light up whenever he sees them. They are always there with a cheery "hello John." It is so very heartbreaking to see a loved one fade, but HP environment makes it as painless as possible.

They were very welcoming to my uncle, and everyone has been very cordial and has engaged him in activities and everything that is going on there. There have been some communication challenges with the nursing staff regarding his medication. Overall though it has been a positive experience.

River Ridge has a very nice homey feel to the facility and is kept clean and in good repair. The staff is very friendly and knowledgable. My relative lives in Harbor Care which is the memory care unit. She is very happy there.

It's going okay. I would like to have better aides. They are friendly enough, but they don't do a great job. I don't have any issues with the cleanliness, and there isn't really anything else I would like to see improved or done better. Just better aides.

Overall things have gone well with The Atrium. Generally we have been happy with the care and services they've provided, although sometimes I feel like they could improve their methods of communication. I often don't feel like messages don't always make it through the chain of command to the person they need to get to. But otherwise everything has been good. The staff are all very friendly and personable, and they have all sorts of activities to keep the residents active and engaged.

This was just a month long respite stay, so not based on a long term residence. I think they were overall satisfied. The people were great. I believe it was kept pretty clean. There were a few times that they had to wait a little while for some assistance, not a long time, but longer than they would have liked. There was not enough staff in the dining room, the food was often cold, even things like coffee and eggs. There wasn't enough activity going on, it was a good safe place, but there weren't a lot of activities, they had some that didn't really appeal to my parents, bingo and things like that. The people there, Holly the manager, the nurse Deborah, and Andrea, could not have gone more out of their way to make it happen for my parents. They went out of their way to stay late and greet them when they came earlier than expected, they were very responsive to my parents. The most important things were handled really well, and we really appreciated that.

They really do an excellent job here at Greenwich Farms! It's a beautiful, well maintained facility, and it has a very warm friendly atmosphere. Now that Mom has settled in and gotten used to the community I'd give them 5s across the board. However, we did have a bit of a rocky start here which is why I gave them a 4 overall. This was an upsetting change for Mom, and I think they could have done a bit more to help ease the transition. I would also have liked to see them communicate a bit better with the rehab facility she was in previously, there was a bit of confusion during the first few weeks there as well. However now that she has settled in she is secure, happy, social, and showing a lot of improvement both mentally and physically!