Benchmark Senior Living

I would tell my friend that overall it was excellent. The management was fantastic. The staff, especially the front desk and the dining crew were very friendly and helpful. The meals and dining were good, but repetitive. The activities were not very interesting for people in their early 70s. certainly, if we again needed a short term stay of 2 to 4 months, we would come here again.

I would recommend it.

I just wish I could have brought him there sooner. The staff is just wonderful. I always speak highly of them.

Benchmark at Waltham Crossing was great. My wife has since died but they still reach out to me. Benchmark had helpful ideas for any issue we encountered during the stay there. My wife was there 13 months and I was happy with the care.

Excellent . Overall very satisfied .

Mom passed away in January. Benchmark was a great place for her. She had excellent care there. Everyone there was very kind to her. You could tell they genuinely cared about her well being

Super friendly people and a nice home atmosphere

The faculty and staff are amazing. They are very good at communicating with me so I am aware of things going on at my dad's facility. I would absolutely recommend The Branches of Marlboro to anyone who is looking for care for a loved one.

I'd give them all a 5. I wish he were still there It's like having an apartment with help 24/7. Everyone is amazing and willing to help with anything and everything It's like home

A well run, beautiful facility with a compassionate / responsive staff. Mom was a tough Benchmark candidate.... being grateful at times or very demanding. She did enjoy her last days here for sure! A personal Thank you to this organization and staff. Benchmark Woburn handled all Mom's situations, professionally always with compassionate yet stronger with her when needed . This gave us as a family peace of mind!! Thank You!!!!.

Very warm and welcoming.They care about the residents and have a lot of activities.

Staff is always interacting with each resident keeping them entertained with such dignity and respect The facility has a very warm and inviting atmosphere. Residents were treated like family members.

Only thing that was a little challenge was phone usage as [name removed] and I lived in another state so being able to communicate with her was difficult. They didn't allow her to have a phone. My cousin is in memory care as well and she's allowed to have one. So that would be the only thing that was a challenge. We could call her and they would get a phone to her but she wasn't able to call us.

I feel that my love one is safe and well cared for.

I would recommend Benchmark Senior Living at Leominster Crossings to others. The staff that I've dealt with have been friendly and helpful. The move in process was easy. My mother (with Alzheimer’s) unfortunately passed away in December, so my father moved from memory care which he lived with her to the Assisted living side and they were wonderful and so helpful.

Great place for mom. Love the staff! They are incredibly kind to their residents!???? The food is quite good. They have loads of wonderful activities for the residents to participate in if they like. And most importantly, the nurses keep you informed on EVERYTHING that's going on w your loved one.:)

Branches its great community. Very welcoming and care staff. Residents are friendly and approachable. My father's favorite activity is Happy hour in the lounge. Great opportunity to chat with other residents. His other favorite activity is dinning. My father is very picky with food and not shy if it doesn't meet his expectations. He loves the food.

Overall I think it's an amazing place. Unfortunately Mom only lived there 9 days. She had two falls and the second sent her to the hospital. She's fine. Mom needed someone to watch her at all times to be safe. They really tried but they are not with her every second. I made the decision to bring her home to live with me. She's doing great and I'm glad to have her with me to keep her, hopefully, safe. Thank you for checking in. The staff there is truly amazing! I especially loved the way it never felt like your loved one was "locked in". The setup is perfect for people that live there to maintain a feeling of independence.

The staff are very responsive and sensitive to mom's individual needs and idiosyncrasies. If any aspect of her health falls outside of her baseline they respond immediately. Most importantly, the ratio of staff to memory care residents. The overall newness, cleanliness and brightness of the facility is what really drew us in.

What has made Arbors of Bedford such a great experience is the staff. The staff was dedicated to caring for the residents and supporting the family. We would absolutely recommend this community to other families based on the experience we have had so far.