Benchmark Senior Living

I found it to be a very nice place and the staff is wonderful. I think that she is overly fussy and can sometimes be mean. They are a very nice place.

I liked this place and my brother liked it a lot but he just felt so welcomed at their sister community. We went here twice. It was a very nice place and the staff certainly were warm but their sister community in Ridgefield just appealed to us right away.

it wasn't anywhere near as fancy as Maplewood but you got the sense that there were more activities and it seemed like they catered more to the residents. We didn't choose primarily because it was in Trumbull, so the location wasn't as convenient. Also, the size, it was a little large and we thought that mom could get lost.

My mother-in-law is no longer there but The Village at Mariners Point was wonderful. It was close to her home, she knew a lot of people there and the staff was wonderful to her. Her son decided that he wanted her near him in Florida so he moved her down there. There was nothing wrong with The Village. She was very happy there.

Nice, but I thought a lot of it was unnecessary. It is like a lot of linen table clothes and chandeliers. It comes across as being higher tier as far as aesthetics and everything. It's rather expensive. But I don't know if crystal decor is really necessary to take care of my mom. It was nice, I will have to say that.

The staff at Haverhill Crossings was so friendly and it is obvious that they all are very attentive to the needs of the residents. The building is showing its age a little; the carpeting is showing some wear, but overall it is a pleasant place for my mom. They offer many activities during the week for the residents, and we just enjoyed a Halloween party for the families and residents, complete with trick or treating for the grandchildren! She loves the food, and there are always options to choose from when she would prefer something different. They plan trips, have a hair salon, laundry rooms, and plenty of "living room" areas for residents and families to use. The location is awesome- just off Rt 495.

I have been extremely pleased with Coachman Square at Woodbridge. This is my mom's second placement in assisted living --- she previously lived at Atria Crossroads in Waterford, and I am way more pleased with this Benchmark community she lives in now than I was with Atria. At Coachman Square they actually act like they care and the staff members, for the most part, seem to enjoy their jobs. (At Artria, I felt like money was the biggest motivator and they did not follow through with their promises). I understand that these are businesses that need to make money to stay profitable, but at Coachman Square, they actually appear to put the residents first. My mom is happy there and hopefully she will remain there the rest of her life.

Brookfield Common is a lovely facility with very nice staff. The food is very good and they really try to include the family of the resident by hosting events like a cocktail hour, ice cream or pizza social, and a fashion show. There are plenty of activities for the residents to get involved with and the staff is very much open to suggestions and will make every effort to accommodate your wishes. We had one or two minor issues but they were resolved very quickly. I would recommend this resident community.

They exceeded my expectations - this was the best fit for my family member. It's well-kept and was the most cost-effective option. They seem to be exceptionally interested in keeping my loved one engaged.

This community is really nice and the staff was really wonderful. They are bigger then what we were looking for but overall it is just a great community. The staff is really friendly and they maintain the community very clean.

The Atrium at Rocky Hill is totally dedicated to memory loss, which is why I chose it. Other places I visited had memory care units that were on a second or third floor. The Atrium is all one floor with a courtyard. There are only 61 residents so it feels more homey. The Atrium is still very new for us so it was hard to rate the Value, Care Services, and Activities. I think I was expecting more, like more outings, but they do have a full schedule of activities posted.

My dad lived at River Ridge for a year. He loved it. A week after he moved in he fell and fractured his wrist. In spite of it being 9:30PM on a Sunday evening, the nurse on duty called me immediately to let me know my father was on the way to the hospital. Dad was cared for at River Ridge and did not have to go to rehab. The doctor on the staff of River Ridge oversaw this care. My dad could sometimes be a handful and during a particularly stressful time the team of care givers, up to and including the administrators, helped resolve the issue with compassion and professionalism. The kitchen staff and all the certified nursing assistants were caring and kind. Even the maintenance staff were diligent and effective. I would not have moved my dad but for a different level of care and a savings of over $1,200.00 per month we moved dad to a facility in another state. My older brother is now dad's caretaker. My only complaint is that there were not enough activities for dad outside of the River Ridge facility itself. My father is fairly able-bodied for an 84-year-old man and sometimes he was bored. That was also a side effect of his failing vision but more activities would have been great. I would recommend River Ridge to anyone who needs the assisted living level of care. Good luck in your search!

The facility is beautiful, bright, and welcoming. The staff were helpful and very pleasnat. My mom needs a level of service that would make the community cost prohibitive for her. If cost was not an issue, we would have chosen Greenwich Farms.

I absolutely love the place and employees! However the bill has been incorrect for two months. Besides that, though, I am more than satisfied.

Studios are sufficient size. Take suggestions on food. Will order you things if asked. I have no complaints. They all seem to like being there (staff)

Great tour which gave us opportunity to ask questions , and view facility and what it offered. Info brochure also very good and great to study after the tour.

Just make sure you speak up if you find things aren't satisfactory. I feel I was heard and things improved. I go daily to make sure all is going smoothly and my husband is happy and clean and well cared for.

My mother has a particular mix of needs and was bored in a nursing home memory care. She's somewhat advanced in her cognitive decline, needs help with many ADLs, and is a big fall risk (no clue what the "stupid" walker is), but she benefits from lots of structured activities, physical exercise, and socialization. We were very happy to find The Atrium, which meets her at that sweet spot. We also like the levels of care cost structure, so she's paying for what she needs at the time. The best part is the staff - the Directors are engaged, and there is a nurse alongside an activity leader and plenty of care team members on the floor. They bring energy and fun to the work! Family members, therapists, hospice and medical providers, as well as outside performers and sometimes the chef, circulate frequently too. All of it together constitutes a lively community, where my mother seems quite happy.

All good, just wish they would keep me in the loop on things. Example, unbeknownst to me they ordered an ultrasound for her leg. I had already done that right before she went there and knew the issues. Except for the memory evaluations I don't hear from them. The other assisted living facilities I dealt with for other family members always called me

At this point we would give 4 stars. The Care is good. The Food is good. The Activities are very good. We wish they would clean her room more often, but not a huge deal. But, overall entire facility, location is very clean.