Benchmark Senior Living

I would recommend. We were attracted to them because of the location; facility is bright; staff seemed very caring.

The size of the facility is small and compact making it easy for residents to get around.Great outdoor space for residents to relax and chat with others.

Our Mom has been at this community for [2] months, and the initial assessment is positive. Staff is proactive & leadership is receptive to our needs & concerns. To be continued as conditions change. Happy overall that our Mom is safe & healthy.

Staff is friendly and responsive. It’s small enough that they know the residents well and clearly care about them. Good range of activities, from games and movies to art, music, and lectures. Food quality is so-so. Poor temperature control in central areas

Fairly dated interior- I understand they will be renovated soon. Very convenient location. Very efficient interviewing process. Very little nursing supervision. Friendly staff. Cost for one month of respite care was prohibitive

It was a little more pricey than other places, but I would recommend. The staff is amazing. They accepted her quickly. She was hospitalized for a long time priori. It was also very nice and they people were great.

As [name removed] got sicker, they were unable to handle her and I had to move her to another facility. A couple of additional comments: it was difficult to talk to people because they all seemed so busy and overwhelmed. When I got someone's attention, they said they weren't busy and we could talk, but it always felt rushed and incomplete. Possibly trivial, but it bothered my wife (and me): I was there between 6 PM and 8 PM. The aids would communicate with each other from one end of a hallway to another by yelling at each other. Their voices were very loud. It was disturbing.

I would recommend. Mother has accepted and appears happy and content. We were attracted by the location. 12 minutes from my home.

Mindset is important and I can't predict that. So be open minded and pay attention to the presentation. I left in [date removed] when [name removed] moved to the Alzheimer's ward. She died [date removed]. They were working on improving several services including food at that time. I have had no contact since then. It is a pleasant setting with caring staff . With a real effort to make it a good experience for the residents. Definitely a nice place.

Caring and responsive care givers. Great communication with family members. Excellent variety of activities. Responsive to family feedback. Based on the experience we have had, we would recommend this community to other families.

The staff at Benchmark Senior Living is excellent - when you send them an email, they respond. It is a very friendly and clean place.

The staff at Benchmark were remarkable- everyone from the front desk, to the caretakers, to the cleaning staff, to the cafeteria staff and management. They are personable and all treated my father with respect and dignity. The administration staff, however, were terrible. Outstanding Care, but incompetent management. Requires family members to be highly involved to assure critical errors are avoided.

It's one of the better places available but it is extremely expensive and not sure the high price is worth the level of care.

Cleaning staff there is scarce. Dad asks to go to the bathroom and it can take over 20 minutes and by then he is wet. Dad is happy with the food. For activities, Dad is very active dad does things we never thought he would do. We are paying over 15k. Hygiene should be excellent and no wet diapers.

I would tell them to be aware that anything extra has a price. For a nurse to administer meds it costs extra. To have your meal in your room instead of the dining room it costs extra, that was some of the reasons for leaving. Others places I visited did not appear to be as well kept

A plus for me is the concern for me and support of their staff.

The services are good and the staff cares about the residents.

There are a good amount of activities nice facilities, but the food is not good. The staff seems nice. There's lots of activities. The transportation is good, but the food is not good.

Ask questions several times during the process - The timeline from initial discussions and visits to move in can be lengthy. So, it is best to confirm amenities and services that are important to your loved one before you sign paperwork. Several important amenities had been discontinued by the time of move in, so expectations were off. Notwithstanding, NPV is still a great place!

The cleanliness of the facility was big in our decision. The outdoor grounds were and always are beautifully landscaped and take care of. The layout of the rooms are better than others I have seen. They allowed my stepmother with Alzheimer's live with my father in assisted living for 6 months to ease the trauma of moving. They worked with us where other homes wouldn't. I would definitely recommend.