Bickford Senior Living

Coming from our family home two yesrs after Dad passed, I could no longer let her live alone. After a few weeks of adjustment, she's settling well. Has a regular group of ladies she dines with, and has been participating in the activities. High marks for their food, and activities.

Bickford of Upper Arlington is very cozy. It overlooks the river and truly feels like home. I know my parents are going to love it when the time comes to move them from home. The nurses were friendly and helpful when we showed up and my mom seemed comfortable upon walking in - she was even offered a cookie and some popcorn during our tour and we ended up staying for lunch! Dining room was definitely her speed and some of the ladies at one of the tables seemed welcoming of her, as well. It’ll be a hard transition no matter what but I think this will be a softer landing than some other places would be for her.

Very nice facility. Residents looked happy and staff were very professional. [name removed] was professional and knowledgeable about the services needed for my client. His son was so excited to have him move there.

The staff were very welcoming and informative. They were very ready to answer our questions and very helpful with mom and dad showing great respect for them and their concerns. We ate lunch there which allowed us to experience not only the food but the level of service that will be needed for mom and dad. We were able to meet several current residents and their visiting family members who all gave very positive feedback on the facility. We are looking forward to being able to move in mom and dad in the near future.

It was very homey feeling to the place. The advisor gave for places to help me to look in home care and financial assistance. The staff that we came across was friendly. I have others to look at, but I would put the one my list for sure.

This place has so much life. The people that live there seem very happy. The staff were so friendly and inviting. The rooms are big and clean. Can't wait for my mom to live there.

5 for all. The staff was very attentive and helped my sister get settled in quickly. She has normally been a very introverted person, but the personable staff helped her feel comfortable enough to start going to the activities and being involved. So thankful for that. [name removed] became close with a lot of the gals who did housekeeping and kitchen help. We would recommend this community to other families based on the experience

The help is very caring but there always short handed due to staffing issues. There food is excellent and good variety daily.

Bickford is a wonderful assisted living facility with great staff, great residents, and a wonderful community. The facility and grounds are well kept and I am thankful for A Place for mom for recommending this facility. My mom is now a resident at Bickford and is thriving. I can go to sleep well knowing my mom is in good hands.

Friendly staff. The care given to the residents is attentive and personal. I was surprised at how quickly everyone knew my resident. Food is very good. Activities are diverse and engaging. Room sizes are very appropriate.

Place was very nice but too expensive for my Mom’s budget. Staff was very friendly and helpful even after we decided she couldn’t afford to live here. I wish she could afford it but that’s just not the case.

Very clean- treated with respect- personal was very friendly- like how few residents are in the memory care. Nice rooms.

Bickford has been a wonderful home for my Mom. The 2 rooms are large enough and very comfortable with a big closet and ample storage in the bathroom too. They keep it clean and empty garbages several times a day. They change her bed every week and do her laundry. They just cleaned all the carpet in all the rooms. The response time when mom pushes her button varies tho anywhere 3 to 40 minutes, because sometimes they are short staffed but I just voiced my concerns and they said if will improve since they just did some major hiring. The food is very good and plentiful and they make their breads, rolls and some of their desserts homemade such as eclairs. They have soups everyday which my mom loves. And mom can get a hamburger or grilled cheese if she doesn't like one of the two main courses that are served daily. The nurses there are phenomenal!! My mom is the healthiest she has been in 3 years! Zero issues and she is more independent too. The staff takes care of my mom's insurance paperwork timely and no issues with reimbursement. And they reduced her daily care rate after 45 days because she was more independent. Lastly they have daily chair exercise class, ice cream socials weekly, movies, crafts, field trips, parties, a library, and puzzles. Hair dressers and nail tech only there every 3 weeks which is not enough. Nice large outdoor courtyard. Foot dr and dentist come onsite. Also, they give us key fobs, so Family can come visit 24 hours a day.

The staff have been very welcoming and kind. They have answered any questions about his care promptly . There communication with family members is very good. The staff keeps a close eye on any medical issue that may arise. They clean his apartment each week thoroughly. change sheets, and do laundry once a week . His trash can is emptied daily. He enjoys the food choices and the taste. Overall, we are very pleased!

Staff is always helpful & pleasant! I don't have enough kind words to say about them. Staff makes if feel like a family environment. My father likes the meals, it's always clean, he likes his studio apartment. There is always activities. He would like to see more outings or rides on the bus. And more activities on the weekends. I would definitely would and have recommend Bickford to others.

Looks like a nice place. [name removed] was very cordial and informative. She answered all my questions. What they had available just did not meet our needs. I've heard good things about Bickford.

Overall it's been a great experience. When I walked in it felt like it was a place where my Aunt would feel at home. It also felt calm. They are easy to work with. Staff are all great, and the level of care is excellent. Wide range of room sizes. It's a smaller place overall, which I like better. All on one floor with a beautiful courtyard. The building is very well maintained.

I wil give them stars. I got a call first thing on Monday morning. The assistant director [name remoed] was incredibly helpful was able to see me that same day and was able to assist in getting my father-in-law into assisted living by the following week. She went above and beyond to help me in a very difficult situation and I greatly appreciate that. She made an incredibly easy to work with her, and it was easy to fill out all of the forms as it was all an online application process, which was very helpful. I was able to get all of that done and submitted within a 24 hour. period. As it stands now, my father-in-law is secure and happy there.

My husband, [name removed], began his residency at Bickford of Bexley about two months ago in the memory care unit. At the time, he was only able to speak his native language, Russian, despite knowing four additional languages. The staff never let the language barrier become an obstacle. They went above and beyond to find creative ways to communicate with him, and Gene also found his own unique ways to connect with them. Through patience, kindness, and genuine effort, they were able to understand and appreciate one another despite the communication challenges. The staff at Bickford of Bexley are truly wonderful. I am so grateful for the compassion, patience, and dedication they have shown my husband and for the care they provide every day.

We took a studio apt as we are barely affording that. Food is very good. Cleaning is also very good. They came to his place to do the physical assessment. Lowered pricing to make affordable. Staff has been awesome as well.