Grace Management, Inc

After visiting over a half dozen facilities in the Mesa Arizona area for a safe fun place for my mom, we found Brookdale Springs. Mom absolutely did not feel comfortable with any of the facilities she looked at, we thought relocating her was just not going to work, until we met with the staff at Brookdale Springs Mesa. Mom's attitude immediately changed and felt a warmth from the staff, residents and the facility. Mom and I are just extremely happy with the whole experience there. Mom and I want to give a very special thank you to [name removed] who has a genuine, friendly and caring relationship with all the residents, as I have observed. She brings a fun, positive and caring feeling to every senior in the facility. I hope that [name removed] and the whole staff are recognized. A true passion to help our elderly can be rare these days but we are very happy with the whole experience. Thank you

The community is really nice, my father enjoys being there. We've had a couple of hiccups with admin services but they have been receptive to resolving our problems.

I've lived happily at Brookdale Lake Shore Drive for five years, and recommend it highly. The locations and wonderful activities are two of the best assets.

It was a great experience. Very helpful & I would recommend using it.

The staff at Camellia at Deerwood are all very attentive, friendly, helpful. I definitely recommend this facility to others.

My father and I made the decision to move him back to IL after it became apparent that he could no longer live by himself so far away from family. After a very thorough search, we chose Brookdale because of the caring and professional staff, the friendly community, and the wonderful facilities and available services. From a facility standpoint, Brookdale Northbrook had much nicer, updated apartments with a well designed floorplan than others in the same price range. The dining service great and provides a wide variety of food. The activity areas are also spacious and can accommodate daily game nights, musical performances, and other. When evaluating places, we were both impressed by the professionalism and care of the staff. I was amazed at how the staff not only knew every resident's names, but even their family member's names too. No request was too big or too small, you just had to ask and they will try to accommodate as best they can.

Beautiful clean apartments and common areas. Good food with an extensive option menu. Friendly and helpful staff, variety of activities.

The staff is very friendly and knowledgeable. They communicate appropriately with family, no matter the time of day. We had a family holiday meal catered at the facility and the food was terrific! We will do it again. My brother has met many people he kn there and has also made some new friends. I would recommend The Residence, though the price went up considerably in less than a year.

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The rooms are very nice and the food is good. They have a wonderful social calendar so encourage your loved one to go to the cafeteria and to the events. My mother was in the Assisted Living portion for 2 years. This is what is MOST important about any place. They treated my mother with kindness and care. I couldn't have asked for a better staff for the care of my mother. My mother went in needing minimal care but as her needs accelerated, they were there, every step of the way. I can't speak highly enough about Acacia Springs. They were like family to my mother and when my mother passed, a number of the med techs took it very hard which shows you what they put into their job. My mother called Acacia Springs her home. I loved visiting her there. I can't recommend it highly enough! I will miss visiting her there! They made me smile!

The staff is great with my father-in-law and is always in contact with us on his health and any concerns they may have.

My mom is currently a resident at The Shores at Clearlake and everything has been great for her. I would recommend this facility to others.

The staff and residents are warm and welcoming from the very first day I moved in 9 years ago. You can be as busy or to as you like and the apartments all have great views of the apartments all have great views of the lake. This Brookdale is as close to perfect as it gets.

I liked that the staff and administrators treated my mother with dignity and respect. They cared for my mother in a way that I couldn't. The support and love they offered when my mom went on hospice care was amazing. What stood out about this facility was the cleanliness, activities offered on a daily basis, and it looked more like a resort than assisted living.

We picked Brookdale Lake Shore Drive because it was the best cost, had a full apartment with kitchen and staff available for lift assistance. The front desk concierges are extremely friendly and helpful. All staff members have been very welcoming and responsive.

I am happy living here!

I thought it was a fair value for my father-in-law. While he has dementia, he is in good health and still very active and manageable. I really like this place but he's only been there almost a year in 2 weeks. They raised his rent by $500 every month starting in January. That seemed extreme. The staff is incredible. One person they have sends me updates and pictures. She's great. The head nurse also keeps me updated. It's important because we're so far away. It's very secure also without feeling like it is. The rooms are perfect size for them . Lots of activities too.

We have been so pleased with my Dad’s experience at Brookdale Northbrook. I was initially impressed by their floor plans which include decent-size kitchens and was won over by their friendly and accommodating staff. For loved ones who want to be close to doctors at Glenbrook Hospital, this is an ideal location. They also have weekly rosary and monthly Catholic mass for residents who want to join. We are delighted with the experience so far (first week) and look forward to many happy years for Dad in his new home.

The staff was so friendly..Luckily it was the first facility we toured..we canceled our next appt because mom said "this is the one" and signed a contract that day!Mom was very hesitant about leaving her home and friends to make a move two hours away. But she texted me the day before my Birthday saying " I know it's early, but I am going to be too busy tomorrow" which is great news!

The only issue we had was that the food wasn't hot when served. Overall, I would recommend the facility to others.