Harmony Senior Services

It is neat and they take good care of my mom. Yes, I would recommend this community to others. The only thing I'm not crazy about there although it has gotten better sometimes is their communication.

I have not been there during the day Monday -Friday. Weekends have different employees. They do not come around when family is there. That is what [name removed] told me when I asked why none of the staff is around when I am there. [name removed] is very helpful. When I ask questions about the paperwork to file insurance claim, ask about the Dr on Staff, and about the meals being served, she responds quickly, even at night at 9:00 pm when I thought she would respond the next day. I would recommend them.

Friendly staff, big and new facility.

What we like the most about Harmony at Morgantown is the super friendly staff. It is also very light and bright. Gourmet food. Facility has assisted living and independent living, so there is life and activity.

The director, [name removed], is great with communication with whatever is going on at the facility and responding to you. The lady who cleans up in memory care does a great job. They do have workers who care about the residents. Negative is the amount of time it takes for someone to open the door for you to get into memory care. Some people will watch you walk towards the door and know that no one sits at the desk to let you out. They could get up and look down the hall to see if someone is up there to do it. It took so long to move out because it was a wait to get in and out of the door. You get let in by someone else and there are 2 staff members sitting down. For meals, they need to ask the people who are higher functioning what they want to eat and drink. Not just give what they want. Give them a little cup with dressing in it rather than pouring what someone else thinks is the right amount. Clothes and sheets disappeared.

Staff is very nice ....monthly cost is very competitive I would definitely recommend them to others looking.

Facility is beautiful and Most staff are friendly and helpful. There is just one gal that locks doors early so she can leave directly at 8pm; not 1 minute over. This gal getting home was far more important than my elderly and crippled 82 yr old father attempting to make it to the bathroom.

The raise in January on monthly bill. Way too much in our opinion. Love the daily staff and their care. Very kind and helpful with Mom. Have had some issues with the cleaning of her room.

The first day I moved him in, he had a bowel movement while I walked him to his room for the first time. They knew it, because they made a face at the smell, but did not offer to help me. After that experience however, the staff had been nothing but friendly and good to him. The facility is very nice, clean, and he likes the meals served there

[name removed] was great, very friendly and helpful. I would have rated higher, but the apartments that were available to view had not been completed. As a retired maintenance manager, I would consider hiring a contractor to come in and knock these units out as soon as they become available. You never get a 2nd 1st impression.

The facility is new and is well maintained. The room size is also very good. Food is excellent and there are many activities every day. The area that keeps this overall rating below a 5 is the nurse service is inconsistent with various issues with management of medication. Also some services like the laundry are inconsistent.

Very enthusiastic tour with [name removed]. Her passion for her work and the residents was palpable. I appreciated her time and openness to my questions.

I recently toured the facility in order to see if it would be a good fit for my mother, who is currently a resident in another nursing home. The receptionist was friendly and accommodating. The financial administrator who took me on the tour showed me the assisted living side, even though my mother would be in the memory care unit. I asked about physical therapy and she told me that residents could use the gym? I also asked about activities, dining options, daily living activities, common areas and was shown a small "apartment" which I was told I would need to furnish and she would be all alone in her room. She is incapable of taking care of herself, and I was afraid that she would hurt herself or get sick. The staff to resident ratio was 10:1.

I think this is a good place to be-not cheap but none of them are-food has improved-they try hard to keep people active! I think it's as good as it gets-their is a lot of turnover in this business

Harmony is beautiful. Bright and cheerful no sickening antiseptic smell. [name removed] likes the dining, food is very good. Plenty activities. Apartment is lovely and clean. Staff is helpful and pleasant. Had a small glitch regarding distribution of meds on time. After a meeting all concerns were addressed and positive.

Some great staff members poor transportation. Some great staff members. Some great staff members. Changes with the change of Chefs. Could use more actionable events. Transportation is an issue. The residents and the friendly and caring staff members

The staff is very caring and kind to residents and family members. In the memory care unit, staff really got to know the individual needs and personalities of the residents.

This is a nice place with friendly residents, but they need to have less turnover in the administration.

The staff seems very nice and friendly .My mom likes the morning stretch's that they do on certain days. For the holiday they had someone to come in and sang for memory care family .That was very nice. My parents are in the memory care area and it is always very clean and smells good. They are still learning my parent's habits. The food I guess would be the downside for me. But I take them food from time to time. This is an adjustment for us all. My parents have two rooms which I guess it's like having a suite so it works for them. But at the moment I would give Harmony a 4. I think eventually the more they learn about my parents behavior and their needs they will be at a 5 .

Harmony On Peninsula is a lovely place. They took care of mom very well. The staff is caring and efficient. We are so pleased we chose Harmony, they truly treat residents as Part of the family. Can't say enough good things about them. The only negative comment I would make is that the doctor on staff who is the resident's primary care doctor did not keep her appointments regularly when requested. The doctor also did not communicate with the family, one day the doctor did not show up when mom needed her and the staff said she had an appointment with mom. I had to take mom to Patient First to get the antibiotic she needed. Our family's experience was that the staff was attentive, and treated mom like family. They were kind, thorough, and were sensitive to her needs. You could tell they really care for their residents. They kept the room clean. The physical therapy staff was the best and kept her moving. I would recommend Harmony on the Peninsula.