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Merrill Gardens

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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 64 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 3,581 reviews and an average review rating of 4.3 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.9

Review Score

3,581 reviews
64 communities
8 senior living award communities
Starting from $X,XXX/mo
4 community videos

Merrill Gardens community listings

Showing 64 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
80 reviews
Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
64 reviews

I love the convenience of everything here. The food is good, the people are great. I've made a lot of wonderful friends. The activities and entertainment keep me busy. All the staff are great! If you ever...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
44 reviews

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
5
5 Photos available
9.7
Review Score
26 reviews

Well it is ok but on the weekends the service is very slow and the food at times not too good. The apartment is nice but a tad small main bedroom. All in all for now I would say it's ok.

Provides: Independent Living

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
14
14 Photos available
8
8 Floor plans available
9.6
Review Score
114 reviews

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
84 reviews

The daily staff are wonderful. Very accommodating to the varying needs of the resident and the family members. They worked very hard to get our mother to eat, bringing her meals off schedule and trying to...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
85 reviews

The staff is great and friendly but there are some inconsistencies with staff coming in every morning (like they're supposed to) to check on her and she has complained about the food but overall she loves...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
19
19 Photos available
5
5 Floor plans available
9.5
Review Score
90 reviews

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
10
10 Photos available
6
6 Floor plans available
9.9
Review Score
83 reviews

I'm 100 percent satisfied with every aspect of the Truewood Facility. I'm not only surprised by the quality of the food, the friendliness of the people, and the overall willingness of the staff to help us in...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Truewood By Merrill, First Hill

1421 Minor Avenue, Seattle, WA 98101

Starting at$X,XXX+ monthly
1
1 Video available
14
14 Photos available
5
5 Floor plans available
9.6
Review Score
49 reviews

First it is clean and spacious. Second as a vegetarian, I have been able to eat food that I like and plenty of it. Third the atmosphere is quiet and comfortable. And outside, the creative neighborhood is...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, First Hill is perfect for those who like being near boutique shopping, theaters, concert and lecture halls and much more. This friendly retirement community is in the First Hill neighborhood, where many of Seattle's best known and highest quality medical practices are...

... Read more

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.6
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Port Charlotte

2500 Aaron Street, Port Charlotte, FL 33952

Starting at$X,XXX+ monthly
10
10 Photos available
5
5 Floor plans available
9.6
Review Score
183 reviews

The staff in every department management, nursing, dining, housekeeping, maintenance, sales are very friendly and welcoming. Everyone tries their best. The management team is helpful and open to listening...

Provides: Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living and assisted living from a family-owned company that knows connection is everything.

... Read more

Merrill Gardens at Green Valley Ranch

1935 Paseo Verde Parkway, Henderson, NV 89012

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
9.6
Review Score
28 reviews

I lived here more then 5 years , and the team we have here is so great the work together to keep the facility a great place to live , i love the morning exercise and happy hours and our events here at...

Provides: Assisted Living, Independent Living

Our community has 88 independent retirement and assisted living apartments with a combination of one bedroom and two bedroom floor plans. Our apartments are spacious with full kitchens, central air conditioning, washer/dryer, walk-in closets, and large stall showers with seats. Each unit has...

... Read more

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
16
16 Photos available
13
13 Floor plans available
9.5
Review Score
54 reviews

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
138 reviews

Truewood is a wonderful, caring place for your loved ones! The staff is compassionate and caring and very attentive to the needs of the residents that live there. Plus, the dining room has wonderful food...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
20
20 Photos available
9.5
Review Score
33 reviews

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets...

Provides: Assisted Living, Memory Care, Independent Living

Specialized Care:Our community offers Enhanced Assisted Living in our Pearl program. We can help with rehabilitation and are trained in Parkinson's Disease Care. Our Opal program is for those needing a safe memory care environment. We focus on socialization and natural therapies to give our...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Truewood by Merrill, Scottsdale

9185 E Desert Cove Ave, Scottsdale, AZ 85260

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
9.4
Review Score
29 reviews

This facility was recently remodeled with new ownership. It’s very beautiful and offers a lot of activities for the residence. They are working to hire more employees, as they are slightly understaffed at...

Provides: Assisted Living, Memory Care

Truewood by Merrill, Scottsdale is in the vibrant heart of Scottsdale, with easy access to Phoenix, Mesa, and Tempe, Arizona. It truly is at the center of it all, near shopping, restaurants, and world-class medical centers. Truewood by Merrill, Scottsdale is a beautiful place to live with a...

... Read more

The Pines, A Merrill Gardens Community

500 West Ranch View Drive, Rocklin, CA 95765

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.4
Review Score
47 reviews

All 5s (fives) - I'm very happy with the placement! The staff is caring, communicative, and helpful. The clients seem happy and engaged. I feel very lucky to have my Mom in a safe and healthy environment - I...

Provides: Assisted Living, Memory Care

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
23
23 Photos available
14
14 Floor plans available
9.4
Review Score
56 reviews

I would recommend Truwood to all seniors. The amenities are prolific! Staff is kind and accommodating (with the exception of Lillibeth, the business office administrator). She has poor bedside...

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
37 reviews

The apartments are beautiful and well-appointed. The staff is incredibly caring, food is tasty. Love that the dining room is open 7 am to 7 pm! The facility is kept very clean, and issues are attended to in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living, Independent Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
94 reviews

The staff has been very helpful and respectful. The apartment size is good, just right for mom's needs. I would recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.3
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more
Viewing 1-25 out of 64 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Truewood By Merrill, First Hill

Take a virtual tour of Truewood By Merrill, First Hill in Seattle, WA.
Take a virtual tour of Merrill, First Hill, an assisted living, memory care, and independent living community in Seattle, WA. This pet friendly senior living facility features anytime dining, a beauty salon, and complimentary transportation, offering residents a social and maintenance-free lifestyle. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Reviews
for Merrill Gardens

8.9
Review Score
2,574 reviews

Review Score

2,574 reviews
8.9

Out of 10


5 star

63%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.9 out of 10 using our proprietary review score based on 701 reviews in the last 2 years. Over all time, Merrill Gardens has 2,574 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,614
621
185
72
82
Date Submitted
186
395
701
Reviewer
353
1,545
616
20
Care Received
777
879
851
2161-2180 of 2574 reviews
Sort by

4.0
Anonymous - Toured community
Memory Care
January 16, 2014
Verified Review

Very nice facility. The woman I spoke with said that if diagnosed with dementia then could not be in assisted living. Would need to be determined. Very nice apartments! Did not like the memory care facilities. Residence seemed sad and non-communicative. Don't think Mom would be happy there.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
January 5, 2014
Verified Review

# 3. overall: within 4 minutes drive of my house. Everyday visits very easy to manage. Aging in place as well as hospice available. Memory care unit seemed busy as I visited at lunch. Lots of activities nearby, restaurants, music, museum. More diversions easily available for Mom while they matter due to the downtown location. This is a busy facility with lots of activities offered. Staff seem plentiful but less personable as a whole than Aegis of Aptos. Mom's dog could visit regularly, but the walking path is rather small. There is a nice amount of sun and shade in the outdoor area. The whole living facility is built in the round so it is harder to get lost. Visiting health care regularly. Staff is switching from loud walkie talkies to quiet headsets to communicate with each other. Good thing! Parking lot is always full. In addition to assisted living and memory care there is a third option that has been developed. They have found that some folks not quite ready for the memory care unit but needing more help seem to thrive in a small social group that spends its days together with a supervisor but not in the more restrictive memory care. Some space available currently.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Nancy B. - Family/Friend
Memory Care
December 3, 2013
Verified Review
So expensive

My mom can live here only because we were able to sell her house and she is living off the proceeds. Assisted living is very expensive and not covered by Medicare. It is sad that in this country there are not enough societal concerns about our senior citizens. They can be productive all their lives and yet not find financial security in there latter years. In any event, Merrill Gardens does provide what they say they will provide and my mom is very comfortable and contented there.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

3


4.0
Lynn A. - Family/Friend
Independent Living
November 21, 2013
Verified Review
Our experience at Merrill Garden

For anyone considering any assisted living arrangement or facility, be VERY specific about your expectations and get in writing, what the costs are for each and every item. I am as much to blame as they are after being convinced that I told them that my mother bathes daily, and that the fee was one thing, when, upon moving in, I was informed that the only bath the residents 2 times a week for that low price! Our costs increased by $600/month because I didn't get it in writing. As for since Mom has moved in, the staff is awesome, and it's tenants have got to be some of the nicest, most accepting and interactive people we've been blessed to have met.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.0
Son - Toured community
Memory Care
October 28, 2013
Verified Review

It was nice. They couldn't take my dad on at that moment because the area that was equipped to handle his level of care for dementia was full at that time. It was a very nice place though.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Ella and Doug C. - Resident/client
Memory Care
October 25, 2013
Verified Review
My husband and I are very pleased wit...

My husband and I are very pleased with life at Merrill Gardens.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Son - Toured community
Memory Care
October 25, 2013
Verified Review

They had a main building and that was all assisted living. To get to the independent living, where my mother would have been, you had to walk outside and across a driveway or parkway or something. Given my mom's age she was not interested in having to go outside, especially during the winter. She would have had to have walked to the main building to get to the dining and the activities and that was not acceptable.

Cleanliness

5

Friendliness

4

Value for Cost

3.5


4.0
Daughter - Toured community
Memory Care
October 17, 2013
Verified Review

It's a good facility but they were much more costly. The rooms were tiny and the food was institutional but the staff was superb and the chief people, the directors, that I came in to contact with were terrific. My mother initially decided on this one but then she refused to move there at the last minute, after we had paid the $3000 deposit. Not only was I able to get that back, I didn't even have to beg for it. The man in charge there, he said of course you can have the money back because they wouldn't want my mother to be unhappy. He was just wonderful to deal with.

Cleanliness

5

Friendliness

5

Value for Cost

4


4.0
Daughter - Family/Friend
Memory Care
October 15, 2013
Verified Review
Great Place

The place is great. The people there were very friendly and they were very helpful with my mom but now my mom needs more care. She needs something more hands on. She was on the fourth floor in assisted living so that wasn't going to work any more and she doesn't have the income to pay what they were going to charge her for more care.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3.5


4.0
Family Member - Toured community
Memory Care
October 11, 2013
Verified Review

It's a phenomenal place. It's a real large community with two complete buildings. They have a memory care facility on site and some stand alone apartments called bungalows for independent living. I just though my dad would get lost trying to find the second building, it was that spread out. I've know people who have had parents there and they've liked it but if everybody likes the same thing it would get awfully crowded.

Cleanliness

5

Friendliness

5

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
September 3, 2013
Verified Review

I enjoyed the tour. The community is well managed. The admission staff was excellent. The memory care community was spacious. One conern that I have is that the facility is under new management. Does this mean an increase in costs.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Satisfied Customer - Family/Friend
Independent Living
August 27, 2013
Verified Review
Good Community

We are very satisfied with this community. The staff is friendly but there is one or two that are not as friendly like everywhere else. They are doing a good job for what they have. We are very pleased with them and would recommend them to anyone.

Cleanliness

5

Friendliness

4

Care Services

3

Activities

3

Value for Cost

4


4.0
Frank - Resident/client
Independent Living
August 26, 2013
Verified Review
The activities are popular

I've only been here a short time. It's very clean, I'm satisfied with that and they are friendly - there are no problems there. It's not cheap but I guess, for what I'm getting, in this economy, it's probably the right thing. The activities are overwhelming. Mostly I don't do them because there are a lot of card games and things like that and I've never really been interested in that. I do play bridge with the group and I usually pay attention to what the movies are but I don't go. The activities are popular with a lot of people but they're not things that I've ever been interested in.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
August 23, 2013
Verified Review

Positives: * LOTS of resident to resident interaction * Excellent library and speaker series * Beautiful internal and external facility * Flexible eating schedule and meal plan * Clean facility; well decorated w/ lots of community as well as individual nooks Negatives: * Cost * Currently full w/ waiting list option [removed] Definintely visit again with Mom in Sept/ Oct

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
Satisfied Customer - Family/Friend
Independent Living
August 8, 2013
Verified Review
Excellent Food

Our loved one really loves it here. The food is just excellent, we ate the Salisbury steak with mashed potatoes that was great and another time we had chicken with mashed potatoes that was equally as good. The friendliness of the management group really drew us in and the way they were so accommodating really made them the community of our choice. Not only would we recommend them we already have.

Cleanliness

5

Friendliness

4

Care Services

4.5

Activities

4

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Memory Care
August 5, 2013
Verified Review

Very responsive and helpful. They have Memory Care

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
April 30, 2013
Verified Review

Met with Bob - Mom liked him a lot. This is not his usual property. Area is beautiful and the units are good sized. Inexpensive carpet, room style. Seems lively and fun. Maybe too far? Very full list of activities. Dining room is spacious and nice view of outside hills/mountains.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
December 30, 2012
Verified Review

Bridgecreek is a very nice facility. It is very open, bright and airy feeling, with lovely grounds. The personal living spaces seemed the nicest in size as all of the facilities I have looked at. The price seemed the most reasonable and possibly even somewhat negotiable according to one of the managers I spoke with. This facility seemed to have the fewest options as far as more intense medical care. They have in-house care givers that can come in for an added fee but they do not have the memory care services like Regency.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
December 28, 2012
Verified Review

most units have patios ?linked to each other (small frig provided, residents can bring microwaves, toaster ovens) Activity room has kitchen facilities Activities, outings planned (admission fees are residents? responsibility) Small chapel with services provided Guest suite available Travel program?300 communities nationwide?allows her to stay at other communities for up to one week (w/o cost)?Holiday Retirement (Valencia is newer, only 7 yrs old, not as large; same amenities) 30 miles east of downtown LA 30% male, 70% female; diverse ethnicities 3 meals provided with snacks Community fee = 1 month rent Discounts available throughout the year.Without upgrades, fee could be waived.

Cleanliness

4

Friendliness

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Independent Living
December 27, 2012
Verified Review

liked the tour, keeping on list.

Cleanliness

4

Friendliness

4

Value for Cost

4


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