Mosaic Management Inc

Facility and staff are great. Very caring and supportive to both residents and their families.

Me and my brother took a tour there great place and our tour guide was[Name Removed] super nice great customer service explained things well easy to talk great job [Names Removed] the assessment nurse was so great also great customer service and new her stuff explained things well also this is the place we are trying to get my sister in so may things to offer there thanks for a job well done as soon as we walked in we were noticed and everyone was friendly there over all good customer service

For categories 1-8 I give them all 5. This was an awesome facility. Very clean and the staff kept them in engaged and busy daily! For the residents, the facility has a monthly calendar listing there daily activities broken down in 30 minutes increments. This keep the residents involved and engage. The facility staff was very friendly and the facility was clean. The facility is secure, residents can not get out unless they have a key card. I was out of town, and when I called for updates they provided it to me with not problems. They also called me 3 days later to provide me with updates.

Nice people - very clean place. open areas inside and out. Nice pickup area. close to shopping and college.

The staff that took care of my cousin were great. Towards the end she stopped eating but with gentle encouragement they were able to get her to drink protein shakes. She Loved watching tv in the lounge with everyone and she always had funny comments to say about the characters on the screen.

I had two excellent phone conversations. This place seems like a good fit. I cannot wait to visit it in the coming week.

Very clean facility with very friendly staff. Seems to be well run. Definitely worth consideration.

99% of the staff was great. There are always a couple of people who shouldn't be working with the elderly. They need to have more choices for those in memory care. Mom needed a clean airy room with space to move around and her own bathroom/ shower. The open area was very nice. We were allowed to have family gatherings there also!

The facility is very great. Took great care of my sister

1 - 7 I rate a 5. Value for the money I'm not sure. I have made no comparisons with other homes. We are very pleased by the facility, the staff is very nice, the people living here have been very welcoming and inclusive to new residents. I'm very grateful for Hilltop Springs.

She had some dementia and didn't want to be there so her experience was not great. My aunt, who visited my mom daily, raved about Timber Creek. I had good experiences with them the little I interacted. I was in California and then was with my mom when she went into the hospital and went into hospice at my aunt's home. We had to deal with Timber Creek after that as well. Based on my Aunt's experience, and that she said she would like to go to Timber Creek when the time came, I would give a 5 across the board. I am grateful Timber Creek was there to care for my mom so well. My impression was that it was the nicest assisted living place in Fairbanks while still being affordable. It's quite new. and is on the smaller side so it has a family feel to it. The rooms can be small. It's nice that you can have a pet if you can take care of it. They were looking at adding on a memory care wing. I also remembered my aunt raving about the activities. They even had the symphony come to play.

I was invited to tour Hilltop Springs, & let me tell you, the residential rooms are gorgeous, inviting, and comfortable. But that was only the beginning. Just steps away from what residents call home, awaits an impressive movie theater, a wonderful indoor pool, including hot-tub, a top notch game room with two bowling allies, (you heard right, I said bowling —whoo hoo.) Card tables and chairs also were present, plus A fabulous pool table that kept calling my name. Standing close to the kitchen awarded me mouth-watering scents while viewing the decorative and spacious dining room, which triggered my half heartedly joking about a chocolate milk shake. Well, to my delighted surprise, I was offered one to take out to the patio for that portion of the tour. Out doors the grounds are immaculate, and the furnishings of chairs and tables definitely evokes eye appeal, in fact, their interior decorator is a genius. All the arranged furniture is grand. I’d be blessed to call Hilltop my home.

This is the ideal place for us at Sunnycrest! A lively retirement community with the most gracious staff and food for any taste, living here feels like home after just a month!

Moving to Grande Ronde Retirement was a wonderful decision.it feels like HOME all ready. They make new people feel so welcome, always making sure we are aware of all the services available for us. I love the Good morning smiles. The printed daily schedules are certainly appreciated.

Great staff and feeling of safety. I would recommend this memory care facility.

The staff is great. They were all nice and caring. The facility is amazing. I would recommend this place.

The staff is very dependable and caring. They were so good to my mom, she cared about them all dearly.

The staff are nice and even remember resident's names from years past.

The staff at Heron Pointe are very resident focused. They are friendly & focused on good service.

My mom had complained that some of her daily service requests have been slow to respond, but she's feeling well enough to complain now :) My sister, who did the initial scouting trip, reported that "everyone there seemed really happy". Both residents and staff! She was impressed. Mom took to them right away for that reason. :)