SAK Management, LLC

It seems like our loved one is enjoying the meals and dining service and the staff are doing their best to keep our loved one engaged and active. It is expensive but based on the experience we have had so far with Symphony we would recommend them to other families.

This community did not allow cats and this was something my loved one wanted to be able to do was to take her cat with her. The community was okay but it was not really what I was looking for for my loved one and the location was further out. It was not a bad tour just not what I was really looking for.

The tour was great but we found the facility to be too large and figured our friend would find it intimidating.

I think Symphony Manor for the price is a better value then the other communities we looked at. It is very clean and smells good. Symphony Manor is more updated then other communities that we looked at. I feel they have a variety of residents with different levels of care.

Symphony Manor has given my mother a much independent living as she can have at this point in her life - she will be 99 this year. The staff is very responsive and is providing her the care she needs while affording her as much privacy as she desires. The food is good and there are lots of activities she can take advantage of.

Only drawback was distance Very nice clean and cheerful facility.

Renovations/upkeep make the facility look inviting (& not hospital-like/sterile), smaller size makes it not overwhelming. Happy to know they are starting a new program to divide activities for higher functioning & lower functioning members.

We had a few hiccups when my grandmother first moved in, but the management listened to what I had to say and there have been some nice changes. In fact, they have added more staff which has helped a lot. I love seeing the changes in my grandmother, she is taking part in the activities, enjoys the painting class, and all the entertainment that comes to perform. They even have special family events that we are invited too. Grandma raves about the food and she enjoys going to the dining room. I would recommend coming for a tour.

We liked Symphony Manor of Feasterville when we toured the community. They were friendly and helpful explaining what their community would offer. It is a smaller community which is what we were looking for in a community. We decided on another community that was closer to our family members.

We had a nice tour of this community. Everyone was polite, and friendly to my family, and I. The community from what we saw looked nice, and everything appeared to be clean. The staff we met was courteous, and our questions were answered. It was a good experience, but we did find another community we liked better.

When I toured Hearthstone, I really liked that community. It was updated to an extent, but the way they redid the bathrooms, they did not completely gut everything from the bathroom so the bathtub still had a lip and did not seem like they could get a wheelchair on there. It was more of a homey feel, and everyone was friendly and helpful.

I am very happy with this place and everything they have done for my brother during his stay so far. I do not even know where to begin on explaining all of the reasons why I love it here. The staff are amazing I could have not asked for a better overall group to care for him. They all know him by his first name and make sure to greet him with a hello and a smile every time they see him. I have noticed he is very much at peace and feels comfortable as well as safe since he made the move into this community. The size of the facility is very small and has a family setting which I really like for him. Overall people are wonderful , the place is lovely, and I would highly recommend it.

Hearthstone had some very nice independent living homes that would be very convenient for us when the time comes to transition to assisted living . I especially like the close connection with the Early Learning Center which would provide contact with "grand children". We like the Square in Woodstock and the shops available there. Services seem handy for our needs.

It would be great if the community started offering more activities to the residents. The meals are okay but could use a little more taste to them. I would recommend this place to family and friends. Overall, the staff are nice, the housekeeping maintains everything clean and my loved one is in a safe place.

My husband stayed at Symphony Manor for one week in respite care. It was a very pleasant experience. The facility is lovely and all staff were extremely friendly and helpful. I would definitely consider leaving him there again. My only issue was that he had not been shaved for several days and that was something I specifically mentioned when he was admitted. He said he had a nice time and that he enjoyed the food.

Like remodeled apartments. Older apartments not as appealing. Construction being completed on facility. Will visit once construction is done

Overall our experience with Symphony Manor has been a good one. It's a nice looking place, and the staff seem friendly and helpful. If they were going to improve something I'd like to see a few more people on staff and maybe a few more activities for the memory care patients, but otherwise it is a nice place overall.

I think they communicate with the patients very well. The only thing I would say they need to improve possibly is the communication between the doctors and the patients and family.

I had a very great experience at Symphony Manor of Feasterville. The nursing is great. Anything that we needed was taken care of. It wasn't perfect but nothing is. Overall the experience here was good.

I think they have some staff that are not as attentive to the needs of the residents as they should be. There have been other times where some of the residents that were confined to wheelchairs were just sitting in the hallway for extended periods of time. There are certain staff members that are excellent. Nursing is fine. Administration is fine. It seems to be the caregivers (some not all) that are not so attentive. I have gone to visit in the evenings and some of the caregivers were just sitting there on their cellphones doing nothing.