SAK Management, LLC

Symphony Manor is a very nice place, overall! The staff here are all very friendly and very kind, and obviously genuinely care about the people that they take care of. The facility is well kept and clean, and they have a lot to offer the residents!

Overall our experience with Symphony Manor has been a good one, although there are a few areas they could stand to work on. The staff here are very friendly, and the facility itself is very high quality. It's a real "Wow!" moment when you walk in, everything from the common areas and dining room, to the apartments themselves, all seem like a fancy hotel. The problem we've had here is the quality of the care itself. I think they could use a few more people on staff. But overall it is a nice place, and worth a look if you're looking into care in the area.

Rather new price was not too bad would have been second choice also location not to far from home

Beth did an outstanding tour very pleasant and very informative.

Overall I thought The Arbors did a good job taking care of my loved one. It was a nice looking place, and the staff all seemed very friendly. I think they probably could have had more staff on hand, however. The food also could have used some improvement.

I think there are enough activities. My loved one was only there for about a month. The staff was really nice. They were very concerned and kind. My dad seemed to like the food. When my dad fell though, they found him by the dining room and it was an witnessed fall. It might be a good idea for them to have cameras to witness falls. They did good with contacting us and getting him help.

Personal care, i.e., help with showers & meds. Food, activities, etc.

I didn't actually see anything as the site won't be open till probably the fall, but it sounds very different, actually. their philosophy is to "bring the outside in". it is supposed to give the feel of a neighborhood-a library, an ice cream shop,a pharmacy,living spaces that are actually small apartments. It is only a 15 minute drive from where they live now. My rating is based just on what I heard.

great tour and education. nice facility like approach to care. after visiting believe mom needs higher level of care (nursing home)

I chose this facility for my husband because he could have freedom to move around the facility and Ho into the garden and still be in a safe locked facility. The memory care unit staff do not force anyone to participate in activities they do not want to. They can get up in the morning and go to bed at night when they want to not at set times. My husband is taken care of, showered, dressed, and has meals in a lovely dining room. He has a primary care doctor who visits the facility weekly who oversees his medications and general health. I would like to see the carpets in rooms and halls kept stain free. The most frustrating aspect is that his clothes keep getting lost. His shoes I know he takes off and they are usually found, however new shirts and sweatpants have disappeared the week they were taken. All of his things need to be tailored because of his size so losing the clothes gets expensive.

Minor problems that were quickly resolved. Very friendly and cooperative.

The staff at The Bridges is mostly friendly. Some of the CNAs are not. Management overall seems to be very competent and stable. Recent staffing issues have caused some problems. The facility lost its chef and the food quality has suffered. Also, the food portions have been reduced recently. There seems to be not enough CNAs and dining staff to accommodate the number of residents. Housekeeping is great. The facility is clean and well maintained. The grounds are well kept. There are several opportunities to participate in activities including crafts, entertainment, games and fitness. The director and staff are excellent. Overall, it is a very nice comfortable facility. I would like to rate it higher than a 3 overall, but with the poor food quality and staff shortages I chose not to. These may be temporary problems that I hope will improve. We have only been at The Bridges for 3 months.

Our family after looking at pictures online and getting ready to set up a tour date, we spoke with the director and we just got a bad first impression. After the phone call we decided to cancel our scheduled tour

We chose Symphony Manor of Feasterville because of the distance from my house as well as the price compared to other places we looked into. We have had no issue with the room size, she was in a studio. I would say that the food was poor, the food she was given at times did not look recognizable and she was given stale bread a lot. The woman [name removed] who ran the place, she was very nice, helpful, and accommodating, but in the end it was not what we thought it was going to be.

My mom's there everyone is friendly and my mom is happy there

Safe environment for memory care. Moderate to good caregivers. Rooms are very nice and facility is kept very clean. Communication could be better.

[Removed] was very nice. Room was modern and nice. Eating area was pretty dark and a little depressing. Wasn't sure about residents since I didn't see many on my tour.

Very nice facility. Memory care is all inclusive. Has an odor. Not my favorite for that reason .

Visited, but found out they do not accept Medicaid patients in Pa., it is more expensive than Bella Terra and a bit further away so is not in the running.

Menu needs expanding. They need a higher staff to resident ratio. Activities lack imagination.