Spectrum Retirement

These are all 5's as far as I could tell, but I only came for short visits from NY. My sister who visited more often confirmed everything is a 5! Staffing levels were good so there was always someone around and she thought the staff were very nice.

My Mom has been at Lombard Place Memory Care for 2 years. I visit her every day. When she came in, she was high functioning with dementia and needed a schedule especially in the evening when she would sun down & get agitated. Fast forward, the sun downing has gotten much better because of the schedule. She feels safe & knows the staff genuinely care about her. The staff is caring and unique as they talk to the residence, walk around smiling and laughing. The are attentive to all residence and I trust them implicitly. The activity team keeps the residence busy all day so they sleep at night. Everyone who helps mom get ready for bed, talks with her as she gets ready. Sometimes they are in the bathroom & do not even know I am in the room listening. They truly adore mom and mom adores them. I am grateful. She even tells me "they are taking good care me it's ok if you can't stop by." My world has changed since bringing mom to Lombard Place. Yours can too.

They were great, my mom never relaxed into the facility. The staff tried very hard to make her comfortable, but she was just as determined to show how much she didn't want to be there. They were awesome. She was a pill, and they tried soooooo hard. I very much appreciate how hard they tried and never got discouraged by my mothers stubbornness. Very nice. I would have been happy living there.

I will give Lincoln Meadows a 5 in each category. We are very pleased with the care provided to our Mom at this facility.

My experience here at Los Palmas is very pleasant! The staff is very helpful and tends to your very needs. When you enter this establishment, it's very clean and meticulously manicured! I would call this a home away from home!

Ive found the staff is very helpful, and tends to any request that is needed. I feel everything is harmoniously done, and very glad I live here! This facility is meticulously manicured and simply beautiful!

Great communication from individuals and sit down meeting with teams. Gentle, transparent discussions with skilled nursing and therapy teams. Works together with the family to manage family member. Calm, interactive, caring, honest, transparent and respectful.

I would give everything a 5 with a comment that sometimes the supper portions are very small and some of the residents in memory care are good eaters and are still hungry. But all in all. Food is good , if u don't like the entrees there are standard things I can order ( hamburger, hotdog, chicken , salad ). Facility is always clean. And the individual rooms get cleaned once a week they clean the shower floor bathroom, etc. The staffing takes care of the residents are always attentive, pleasant and willing to answer questions if a family member has one . If they are short staffed they call in somebody from the assistant Living to help out. Not very often are they short staffed the caregivers are very dedicated . The nurses are always around to make sure they are available when or if has issues arise, and there is a manager of memory care who has her office in the memory care facility so she is always available. I am very happy with the facility and dread when my money runs out.

From the front desk to the maintenance staff to sales, we have had such a great experience! The facility is clean, well-organized and you can tell the residents genuinely enjoy living here. The food is great, they staff is attentive and the amenities are above average. I can't recommend Las Palomas enough!

This is the 4th facility my relative has lived in during recovery over the past 6 months. I have watched people in all occupations as they go about their jobs and how they react when interrupted or asked for help. The folks at Lombard are unique and make a difference by doing the same things but with infectious smiles and positive attitudes. They all genuinely seem to like where they work and enjoy helping people. In my experience this is a hallmark of a well managed company. The food is great, the environment airy and bright. My relative has made friends with staff and residents in a short period of time and finally feels like this is home.

All 5 except the food. They tried to change it up to be better, but no one wants their daily specials - dad just has a burger, which is not good , but he gets fed. Very friendly and lively. It's not like walking into a funeral parlor like most places. Everyone knows your name, and their dog's name as well. I love the atmosphere here. It's a community, not a place where you dump your old parents, it's a new life style that has staff to get your loved one on track, It's A plus considering the other options near by.

All 5 except the food. They tried to change it up to be better, but no one wants their daily specials - dad just has a burger, which is not good , but he gets fed. Very friendly and lively. It's not like walking into a funeral parlor like most places. Everyone knows your name, and their dog's name as well. I love the atmosphere here. It's a community, not a place where you dump your old parents, it's a new life style that has staff to get your loved one on track, It's A plus considering the other options near by.

Las Palomas is a beautiful and wonderful assisted living facility! The process flowed smoothly from the start of the initial inquiry, securing the apartment, my mom's moving in, and is still going well! The apartment is beautiful, and staff - housekeeping to care staff, to administrative staff, to dining staff are so friendly and welcoming! The residents are very kind and welcoming as well! We've eaten with mom several time's and the food is delicious! There's tons of activities every day to choose from including outside of the facility trips for shopping and entertainment. We would choose Las Palomas again and would definitely recommend it to anyone looking for a place for a loved one, or themselves!

My Mom has been living at Westerville Senior Living since Aug 2023. She moved in to assisted living and now Memory care. I can't say enough about the employees, The care they give to the residents is exceptional and LOVE they show them. They make mom and other residents feel important. They really care. Not to say we have accounted a problem, and when we did. They took my hand, and we figured it out together. I have never felt unheard. When we placed mom, I have experience in health care. We looked at least 10 places. I walked in and knew she was home.

Overall we think Silver Glen is a great facility and has been perfect for what my mom needs so far (she's been there about a year now) There are two areas where I've rated them lower than I would have at the beginning... it seems that with their new director coming on board last year, they've started making some changes that we're not thrilled about.. For one, in Nov they raised the rent for independent living by more than $[fee removed] a month (mom hadn't even been there a year yet) so now I'm concerned about whether the cost will continue to increase to the point where we wouldn't be able to afford it anymore. Secondly, they are starting to take away some of the perks of Independent living, saying that those are more for assisted living - for example, the residents had to use their call button to check in each morning by 10am, and if they didn't, the front desk would call to check on them

The memory care staff and caregivers are all wonderful! Very friendly, helpful and compassionate. Even the maintenance staff addresses the residents by name and offer friendly hellos and hugs. Nice family feel. The building is clean, the grounds are beautiful and there's a nice, safe outdoor space for memory care residents to enjoy. We toured other local communities and were always drawn back to Westbrook. My mom seems happy and receives great care and attention. We highly recommend Westbrook Senior Living!

They need better food or food choices. Also, more staffing overnight for the residents. The room sizes and amenities offered are good.

Change isn’t always easy, but with new experiences comes the prospect of making more happy memories & forming friendships. Helping me make the decision to move into the Enclave at Round Rock was one of the nicest things my family has ever done for me. With its spacious, clean, modern apartments, friendly neighbors all around you, many of whom brought their dog and cat to live here as well. As an avid, animal lover, pets brighten up the dullest of days & has been shown to lower your blood pressure. If that isn’t enough, it has awesome amenities such several community rooms to get together & play cards, dominoes, or just sit by one of the many fireplaces. There’s a large pool, an onsite gym, PT & for pampering yourself, an onsite beauty salon. They have fun mixers on the beautiful sky deck for barbecue & wine tasting parties. There’s always a fun outing/activity planned so there’s no time to get bored. The heart is the awesome staff that make each day special & treat you like family. A+

They were awesome. Even though dad past on [date removed] Would highly recommend them. Highly recommend them in every aspect. They went above and beyond for me

To a person the staff at Three Oaks put our mother’s mind and our minds at ease. We cannot imagine finding a better place for her to spend her final year. In particular the wonderful staff displayed flexibility and generosity of spirit as we navigated moving between hospitalizations, rehab centers and back, several times.