SRI Management, LLC

Overall have been very happy with The Crossing at Oak Hill. When we first went in, they did an ownership transfer. We feel this could have been communicated slightly better upon us entering this facility. But overall they worked us through the process. The meals are fantastic and the facility is very clean and caring.

When you have to make the hardest decision of your life, put your loved one in the hands of a team that will do their very best. I've had several conversations will every level of staff there and it has been pleasant and productive. Myself and my Mom have felt heard and have seen changes made accordingly. [name removed], the director and [name removed], the head of nursing are absolutely amazing and very responsive to any need and/or concern.

Friendly and caring staff. Cleanliness very good.

This was a very good community with great staff. The building was older.

I really liked Creekside at Three Rivers - it is a very nice looking facility. I came to tour by myself and then brought my friend that we were looking for. She just did not feel as comfortable and welcomed as she did at another facility that we had looked at previously. There was nothing wrong with the facility or staff, it just came down to how she felt.

We chose Harbison Shores because the location is close to my home and also my mom needs a lot of natural light and they had a room with a balcony where she can go outside whenever she wants. The rooms here overall are also larger than others we saw, she is in a one bedroom and has a sliding glass door that walks out to her balcony. I would definitely recommend them to others.

This was good community. This community was further from family and friends than we wanted.

As far as how they handle my loved one and the nursing staff, they are really good. I haven't been pleased with their handling of messages and follow ups regarding care for my loved one. I know it has a lot to do with new people coming in, shortages in the work force, and the inability to get people in who are trained and motivated. There's not enough staff in key areas, which is a direct result of the environment we're in right now. Some of these things are beyond their control. The people who are good are also trying to take care of other stuff outside of their own responsibilities. The director is good and the nurses I deal with are great, but there are a few positions that don't follow up. I'm not saying that's the case for everyone there; but there have been a few things they were supposed to take care of that didn't get done. I have talked to them about it and it has improved so far.

We chose Arbor Landing at Surfside because we liked the overall look of the facility. It was clean, the apartments were well kept, and the price at the time was fine. All of the staff we have met have been exemplary. We have a deluxe one bedroom apartment and it is adequate for the two of us. The only disappointment we have had is with the food. We have been here 7 months and after the first couple of months it has declined and I think there are certain items they could do better at. I think the value is there for what we are getting. I would recommend Arbor Landing at Surfside, they just have a couple of improvements to make.

Everybody is short handed right now and it is hard to keep people working. They are doing the best that they can here under the difficult circumstances of the world right now. Overall I would still recommend Seagrass Village of Port Orange to others looking, I even recommended it to another family members.

Village Veranda is an excellent facility. It basically has end of life capability and Medicaid capability. Only thing I found is when trying to get responses from the people who deal with medications, doctors and transportation can be an issue. For example: right now we're trying to get my loved ones prescription moved over from Walgreens to the Village Veranda system. We filled out all the necessary paperwork and there's been no replies to the emails and calls we've sent - it can be kind of frustrating at times.

We went with Cariad at North Brook mostly because it really had more of a homey feel to it and was not commercialized. It is a smaller facility and the one on one care seemed to be better. The staff has been really friendly and helpful. They respond promptly to emails as well. Sometimes when you talk to them they listen but you can tell they are very busy. Dad does complain about their being a lack of variety on the menu and sometimes the food is served cold so I think they could improve there. Overall I would definitely recommend them to others.

Our loved one is super happy with the activities, she is constantly busy. They have happy hours, trivia nights. Once a week they have live entertainment come in. We would recommend them to other families.

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

We chose Creekside at Three Rivers because they were able to take him in immediately and able to provide a fully furnished apartment for him which was great because he had no furniture at the time. They went above and beyond for my brother and we had no complaints. This was definitely the best fit for him.

We are satisfied with the community as my loved one is being take care of and is safe. The community is in a convenient location for the family to visit our loved one. The staff are very helpful in answering our questions, or addressing our concerns about our loved one. Housekeeping, laundry service, making of the bed, all meals, the room, and care are included in the monthly rate. We were able to find a private room here and my loved one was able to bring their own furniture with them to the community. This was a big plus for us. The community is able to assist with hygiene, bathing, medication management, and transfer assists for my loved one. The food is good for my loved one here. Book club, movies, crafts, entertainers, and more are some of the activities available for the residents to choose from if they would like to participate.

Dad moved to the village in [date removed] because of declining health and inability to care for himself at home. He was quite opposed to the move, and for several weeks fussed continually. But, as his health improved (medication supervision, better sleep, and eating habits that improved) he accepted his "new home" and has been an integral part of the activities there. Now he tells me Ashbrook is home and he tries to assist and encourage the staff and fellow residents. He is always complimentary of all the staff…particularly the head of administration, lead nurse and med distributors...he says they are always working hard and have way too much to do!! Thanks to all the staff for dad's care! Ashbrook is certainly a place I would recommend for an aging loved one. Thank you!

We went with Inspirations of Florence because it was more affordable than some of the other facilities we were looking into. The apartment size he had in assisted living was very good. When he went down to memory care the room size was smaller and he had to share that room with another resident. There was only room for one bed so he slept in a recliner. He was borderline for their care and needed more attention than they were able to provide. They have undergone a change of ownership and the new director sees deficiencies and is going to try and make some changes so we are hopeful.

I just like the woman who gave the tour. The facility is very pretty and on a preserve with a pond. They have a bird abortorium. This place is in our top 2!