True Connection Communities

I’d like to say that our new director is great. I’m not happy that we can’t choose what we want on our salad. We need more activities, especially for people who don’t get out much. I wish they had the fall monitoring available again.

It’s been acceptable so far. I’ve met a lot of friendly people. I haven’t had any negative feelings except for the food menu. It would be nice if there was more protein offered, especially on weekends.

Pine Ridge at Plumbrook is the best place I have lived since moving to senior independence living three years ago. My first place was for assisted living which was expensive and am needed. Plumber has a better location, pricing, physical plant, layout menu, activities and square foot age for the price. The staff is exceptional and really cares for the residents. Local transportation is provided and many activities outside the compound are planning and taken. We call ourselves God's waiting room because when he call us we're ready to facility funny.

Things that could be done connected. Upgrading carpet in Veranda, Need lights at Veranda entrance. Remove mud dirt on sidewalks. Ride a scooter and we needs a fence along concrete to prevent scooter from going off ledge. More chair and tables in veranda.

Preston Place is a very friendly community. It's building are older and have their aged problems. Our Exec Dir is new to our community and is definitely making a difference. She see's things with fresh eye and new ideas. She's a very caring person and we are so very happy she's here. I believed given time and resource she will make our Preston Place a home we can be proud of.

Very happy here. Delicious food, wide variety of activities with amazing staff dedicated to residents safety and happiness. Super activities dept always has exciting trips and creative projects. Great location for shopping and access to health care.

It was a nice place. We picked them because it was a nice location.

Initially my mom’s heels were dug into the ground resisting her move to her new home even though she chose it herself!!! Once settled, she embraced her new family of friends and gracious, caring staff. Previously more to herself, she looked forward to meals with friends, bingo, Euchre and learning left center right! She forged friendships that were important to her, and truly enjoyed living in the Pineridge Community!

Have use of a 2 bedroom apartment front floor. Find that in my own personal opinion this faculty is more like a nursing place not independent living.

Both are great. Friendly residents. Independent living it is not.

PR on Pinebrook is a wonderful. Independent Living facility. The staff and residents are friendly kind, caring. I would recommend this place.

The maintenance is very good and all of the staff are helpful. They could improve on the food by offering a salad bar and having more variety on their menu. They could improve on activities by trying to get more residents involved. Overall I would recommend Verena at Bedford Falls to others.

This is the best of the three retirement communities. My only complaint is that the villa I live in is not well maintained.

I moved here a year ago after my husband passed away so have just recently ventured out more in this community. Neighbors and people I've met have been very friendly. The events I have attended seem well organized and food is always good. I plan to become more involved in the many daily and monthly activities offered.

The first person I met was [name removed]. He was warm and friendly and very patient with me. As I met more of the staff in the office, in the dining room and all others, I felt very welcomed and loved. I feel safe here. As I don’t doubt that it’s the same in other senior communities, the meals aren’t always the best for my choices; however, it’s easy to find an alternative off of the menu.

Pleasant - everyone is friendly including the staff

Good food, a lot to do, friendly residents

Facility felt like a hotel instead of an independent living facility. The food was okay. The residents seem happy with this community. My negative no employee/contact person are in the building from late afternoon until the following morning.

Previously booked an appointment but happened to be in vicinity so decided to drop in. Marketing personnel were out on tour with other clients. Was greeted by resident who was most helpful in securing a brochure and answering questions. Resident was very positive about the services and amenities! Certainly a site to add to your search for senior living, etc.!

Verena is on the verge of excellence. It has the facilities it needs to be excellent. The staff members are hard-working and caring. However, management fails to provide the communication that would pull everything together. Transportation is unpredictable. This pulls other staff members from their jobs to correct this. So their jobs are not done as correctly or timely as it should be. Rules are not enforced consistently. Why have a rule that you can only have 2 pets if you’re going to allow 4? The food is not gourmet, but it’s perfectly adequate. You aren’t confined to eating at one sitting only. There is transportation—most of the time. An argument could be made that marketing has a fluid idea of what “Independent” entails. The main drawback is communication.