AgingCare

It was such a positive experience from start to finish everyone person encountered was so knowledgeable and pleasant. The care was fantastic as well!

I coordinated the initial conversations and found them to be easy to talk to and they were, of course, eager to help. All of the areas were an excellent experience. No complaints. Very professional services and Dad was very glad for the women helping him. As far as cost go, it's not like we had a choice but given our financial institution, I can't complain. There are people who couldn't afford their services. [Name Removed] was courteous and answered any questions I had, if any.

Before starting your team did a comprehensive evaluation of my wife's health care needs and living conditions. The health care workers we well trained, supportive of any requests we had, and genuinely caring. When they came in, the first thing they would do is to check on my wife and make sure he needs were taken care of. Whenever there was an issue or concern, the staff made ever effort to resolve it. There was always someone who responded expeditiously and with empathy. I would strongly recommend this agency.

Having someone who can do the things that I can't makes my life so much easier. My helper will do chores around my house and go with me to the grocery store to carry my bags. When I was doing these things myself I would make myself so tired and painful. I enjoy having someone to talk to also.

Recommended agency to four personal friends and. Professional colleagues who were shopping for similar services. Why I recommended this agency: 1, Deliver timely care with humor and genuine concern for clients. 2. Agency provides routine and changespecific training for health conditions, i.e. Parkinson’s disease. 3. Care coordinator makes schedule changes with only couple of days notice. For example, transportation to additional appointments. 4. Fair pricing without restrictive contract language; also provide prepaid credit card for expenses so staff do not need access personal financial information. 5. Agency reportedly conducted thorough background checks. No known felons among staff (or their families) which otherwise increases risk for those receiving care. Another agency sent caregivers with criminal records to my home without prior notice or agreement; agency rehabilitation program discovered after more than 50% of pain medication went ‘missing’.

Everyone was very helpful and experienced the care givers were kind and helpful! I had a great experience with everyone except one lady that my dad wanted someone else and they were very accommodating and sent us someone else. It’s been a great experience..A place for mom has helped me with three family members you all are amazing

The agency and friendly staff was quick to respond and assist at a critical moment when help was needed to stabilize a move from one state to another. Explained what we can expect and how they can meet our needs. Definitely recommend them!

The office had someone there 24/7. Sometimes it takes a bit to find a good match. Staff is well trained and they have recurring training also. I considered them a very good value. They provided me with the support and assistance that I needed at the time

Good communication with administrator, caring in-home staff, reliable and supportive caregivers.

Gosh, it was almost a year ago and the details are getting fuzzy, especially since it was a very emotional time leading up to my mom's death. I was very happy with their service and would definitely hire them again. I'm going to say 5s all around.

Mom loved the ladies especially [name removed] Everyone is great. I would recommend to others.

Fast response for scheduling and friendly service. I will definitely refer this company. Thank you for all that you have done for my mom. It is such a relief to have this service especially when it comes to getting mom to her doctor appointments. Thank you for being responsive and prompt on scheduling.

Caregivers (day shift) have been excellent. Good coverage if changes are needed and the office is very responsive. You are paying a premium price but the care has been very good and reliable. The experience level of our care givers is very good (day shift) and once the permanent care team was established, it runs like clockwork.

We’ve been using Golden Years for about a year now. When my wife was first discharged from the hospital she was very frail and weak due to a fall. [name removed]and her staff came to the rescue, and literally helped her rehabilitate so that now she’s almost living independently. Choosing Golden Years was one of the best choices of my life.

Our mom had been admitted inpatient after knee replacement a few times. Home instead came after multiple skilled nursing stays and this did the trick. She is back on her way to recovery with the best help at home to provide a safe and helpful transition to independent living. [name removed], [name removed]and [name removed] ensured everything went smooth. I believe her main caretaker was [name removed] and provided exceptional care

She's qualified for everything, [name removed] has been just what my wife needed. They talk , go shopping for clothes, or go out to eat together. I wish the service could be covered by insurance, but it isn't through Seniors helping Seniors.

My home care professional is amazing. She is the perfect assistance companion for my mother. We have tried other agencies in another city that were disastrous. Home Instead has be a refreshingly wonderful experience.

We suddenly needed home health care for my Mom who had fallen. 4 Seasons got someone to our house promptly. Every caregiver who came to our home was professional, competent and tended to Mom with kindness and empathy. Mom was chair bound so she needed help with almost everything from incontinence assistance to bathing, washing her hair, and meal prep. We had various therapy end assisted living reps coming to the house to evaluate and assist Mom. I was overwhelmed and the only way I handled it was knowing the 4 Seasons home health workers were there and Mom was in capable hands. The workers often recommended products that would help Mom and they were spot on everytime. They were able to accommodate our requests for varied hours when needed. On their final day with Mom, they got her ready and helped me pack her things and unpack them at her assisted living apartment. We will be forever grateful to 4 Seasons for helping us navigate a difficult time in our lives!

With the exception of 1 care provider, they were all experienced, kind and respectful towards my mom who was in the advanced stages of vascular dementia. The admin staff was responsive and responsible with the exception of one incident that left us without coverage for one night

FirstLight Home Care took our needs into consideration and found us a great caregiver for my mom. Working with the back office is also very easy and they are responsive. Billing is seamless. I would recommend FirstLight Home Care took our needs anyone in the area.