American House

We have no concerns so far. The staff has been very helpful and attentive. The apartment seems to be a good size. I would recommend to others.

She loves the apartment. The staff is helpful. Dining has been a challenge in relation to who sits where. Overall, I would recommend the community to others.

It was overall a good experience. The facility was nice and the staff was good. Mom was just beyond an assisted living facility.

There are more independent living residents than assisted living residents which gives the community a vibrant feel. Alcohol is permitted and even served. Residents are treated like adults. Very kind staff.

They were friendly and accommodating, but my family member never actually resided there because he had to have a catheter.

The staff was wonderful. Everyone that interacted with my Mom was patient and kind. Mom enjoyed most of their food. The cleaning staff was always visible in the facility when I was there and they did a great job cleaning. Her apartment was spacious with a large bathroom & 2 closets.

The care staff is generally very good but I have noticed at times they are clustered in a room together instead of with the residents. The room has windows so they can see out but they can't see everyone and a few times when I am there I've had to go into that room and told them a resident they couldn't see needed help. I don't think they should be all taking a break together. It is usually very clean and the apartment size is perfect. I would like to see them do a better job of keeping resident's sheets and clothes separate- my dad gets other resident's clothes, etc mixed up with his a lot and I've noticed several of his items are missing one week but back again the next - and it's not because they are doing laundry at that time because I've checked. I'd also like to see a little more attention to some things. For example, my dad drools and they told me to buy him wrist bands so he can wipe the drool from his mouth - but when I visit he never has the wrist bands on and the staff doesn't have the time to keep wiping his chin.

American House is a lovely facility. The memory care staff is a kind, caring, and well trained professional staff. My husband was there for a two week respite. I would highly recommend the memory care unit.

It is a nice facility, and the one-bedroom is quite spacious. It can be pricey depending on the level of care assigned. Level 1 adds $[removed], but level 4 adds $[removed]. That's in addition to the base price of $[removed] for a 1-bedroom. They accept pets (one-time fee), which is a must for my sister's cats. My sister's level hasn't been determined yet. Studios are a little over $[removed] cheaper. I'm waiting for the final price.

Staff is good..activities director is absolutely the best ever! Dining room staff is good.. there are always some things that need improvement but over all we are very happy with this faculty and I'm a picky person!

The one bedroom apartment is a very nice size. Specifically, the bathroom is really well thought out and the shower is a walk-in shower which is helpful for people with limited mobility. The staff is kind and helpful and care is thorough and available at any time. Some of the activities are a bit repetitive but seem well attended by the clients.

Had a few issues no power due to the down power lines but the staff handled it well. House keeping is good food for the most part is good. Size is an adjustment but it is all I need.

It is a great apartment size, most of the staff is great, facility is well laid out, LOTS of activities = great for socializing. 3 meals are automatically included in rent, no separate meal plan is an option, which was a disappointment for someone who doesn't utilize the 3 meals provided. SOME of the Medical Team on site are wonderful. A couple of their people need to improve, and there is room for improvement with the Medical Team on site, but it is very helpful. They offer 4 levels of Assistance packages, as well as a la carte Assistance services. Designed so residents can age in place. Overall, very good facility. Compared with others we looked at, it would be a 5 instead of a 4, but does have room to improve. Glad Mom is there instead of somewhere else

To provide feedback on American homes, it's difficult because of my mother's age of 102 and her ability to be involved and enjoying the food. She only eats breakfast and lunch, so they're probably going to rate about 4, her apartment is kept neat and clean by the staff. I would rate the staff in general at a 4+. I can't really evaluate the activities because she is limited to a wheelchair. She also is given services by hospice, and I would rate hospice 2 stars..

Staff is fine. Very friendly and helpful. I do my own meds. Food is ok; I'm diabetic so I have to watch my intake and amounts. Place is clean for the most part. I sometimes have minor issues with getting my laundry done on time. Room size is fine. It's just me. I'm in a wheelchair so I need grab bars in the bathroom and shower which there are. A bit pricey; I don't have insurance.

Staff is wonderful and caring. Friendly and loving staff along with a smaller population of residents. A Place for Mom was wonderful to me and very helpful.

Admin staff and activity directors have been amazing. It is very clean and apartment size is very roomie and spacious!

Semi private apartment is a bit small for 2 people to share but economical for the area. Not sure how to suggest how to improve activities as there is not a lot of participation or not a large census. Food is average. I really like all staff.

The staff is great and they have treated my mother well. They have also been kind to my father when he visits. He has told me numerous times we made the right choice. This place has exceeded my expectations.

Food is very good as is kitchen staff. Care is good, depending somewhat on who you get. The staff answer phone calls, and answer the call button promptly. The building itself is beautiful inside & out. But individual room cleanliness could be a little better; you may have to point out something that needs attention, but staff is responsive when you do. No problems with billing and staff; AH does not appear to have the staff turnover some other places have.