Heritage Management Services Inc

The only problem I have had is my mothers eye doctor gave her medication and the nurse practitioner at Benton House said she did not need it, so we are going to have to clear that up. They are the most expensive that we looked at, but they have the most staff members so it is worth the money for us since my mom needs a lot of care. I would recommend them as long as we can get the medication straightened out.

I think it is more of a place for those who are in good shape and are more active and can get around easily. Unfortunately that was not the case for my loved one so it just was not the right fit. I would totally recommend them for more active individuals though.

They are very friendly and supporting when setting up the tour at The Heritage. They understood this is a difficult process in placing a loved one. They are able to provide several services, such as meals, laundry, and housekeeping. I wish it was a little more affordable, but feel we are getting what we pay for. The staff can be hard to get ahold of, because they are busy. They do have a cell phone to text but they are quick to respond in this way. My loved one seems to enjoy the food offered.

We had a good tour experience with Benton House of Raymore. The downfall for us was it was a ranch style so everything was on one level. We were looking for something that was bigger and had more space.

From what we saw on our brief tour, I thought The Heritage was good. The staff seemed friendly. The rooms were okay. And I liked the library.

We had a great tour experience with Benton House. Out of all of the facilities that we looked into, they seemed to offer the best care. At the time, the price was too high for us, but looked back I would have paid it to get the better quality of care.

I liked the environment at another community better than this one and the staff that were there.

This seems to be a good place. They have been short staffed since my loved one moved in here. Bingo, outside entertainment and more are some of the activities available for the residents to participate in.

This is a good choice for independent living. The staff were ok to work with. They recently changed their Administrator. The head of nursing could be improved as well. My loved one was here during COVID and the food was a bit more difficult because of the pandemic.

I would tell others to be very sure when you place your loved one that you get a good evaluation. They do not have a high tolerance for behavior issues and were quick to send my husband away and they asked us to move. The community fee was very steep. Since they asked us to move, I thought that should be partially refunded. The cleaning fee was also 3 full days of rent. It was a very expensive short stay. I do wish they would have given him more time to settle in because it is a lovely facility and everyone was very nice.

We chose Benton House of Blue Springs because of the friendliness of the staff members, the facility itself is beautiful, and her room looks out into a courtyard. Her bathroom is very open so if she ever needs a wheelchair there will be plenty of space for that. Staff here are very caring and attentive. I do think that they be more encouraging to residents to participate in activities and they could provide a better variety of things to do. Their shuttle service is $50 even for in town appointments and I think that is a little steep, we figured that would be included in the rent. Overall, I would recommend to others looking.

I would recommend the community to other for their loved ones. The administration, cleanliness, and being well maintained are all things that stand out to me about the community. They have activities available for the residents to participate in.

A little too far to travel to see Dad when we want , very welcoming community

We chose Orchard Pointe because of the convenient location and it is also a beautiful facility. He started in independent living and has since then switched to assisted which made the price go up quite a bit. The room sizes are good and I would recommend them to others looking.

The Memory Care unit was run down. The energy level was low. Stimulation seemed to be low. Staff did not really engage with the residents. They were just playing the game as a player.

They were very caring at MorningStar assisted living and did a very good job, especially during these hard times. I would recommend them to others looking.

We chose Benton House because they were taking new residents during covid and it was close to our home. The room sizes here are small compared to others. I do not get to go inside but I would recommend them to others looking.

The community is a very nice place, and the staff seems to really care. I would recommend this community to others.

Really nice, new facility and good sized rooms. No exercise room at this time.

Great place! I've come to really love the people here individually, and I know the employees do as well.