Heritage Management Services Inc

Attentive, caring staff. Responsive to unique needs of residents. Pleasant surroundings. "special events" good.

I have been a resident for 8 months and have felt like I am at home from the beginning. I have taken advantage of the physical, occupational, and speech therapy services on site and have had a great experience. Morning Star is my new home away from home.

It makes me so happy to volunteer here. The people living and working here are friendly, say hi and are welcoming.

Excellent community with a homelike atmosphere. The staff is professional and caring, which exceeded my expectations. I've been a resident now for 6 months and I have more independence since moving to Morning Star Arrowhead.

Before selecting a residential memory care facility for our loved one, I carefully reviewed most of the facilities in this geographical area. Upon completion of the reviews, I knew there was only one facility I would be 100% comfortable having our loved one reside at. It was Benton House of Blue Springs. Our family member has been there one week, and we have not be disappointed. The entire staff, from administrators to care givers and dining/hospitality associates have just been amazing. Benton House is a relaxed environment that provides the highest level of care.

This is a nice, comfortable place. We liked the layout and the fact that garages are available. The staff were very knowledgeable and helpful.

The entire staff is very friendly and helpful. My mother is getting excellent care at Morning Star. I would highly recommend this facility for a family or friend.

We placed my mother on August 5, 2019, after she was removed from another community. My mother passed away on August 25, 2019. We were not pleased with the care she previously received. Our decision to move her was an excellent decision. The staff was superior. Mom was in memory care, and she was an exiter, someone who constantly sought to return to her home, the home of her childhood. Staff was patient, kind and attentive. Mom wanted nothing but to go home. Her dementia caused behavioral issues but the staff understood and worked with her. They accepted her disease and worked to make her time better. Mom fired them, she told them she owned the building yet they respected her and met her where she was in her disease. They didn't mock her or make fun of her disease or its symptoms. She was always clean. She liked the foods they prepared. The building had no odor. She received her medications in a timely manner, and her room was cleaned. Everything they did they focused on her comfort. Most importantly they didn't treat her as a victim of Alzheimer's but a person, as a mother, a friend. Our family only has good words for this community. They told us they understood the disease process, and they did. Her last days were filled with kindness, compassion, and dignity. I wish we would have placed her there sooner. It is wonderful, the administrator (Melissa) and her team deserve accolades for delivering on their promises.

Hi when I first walked into this facility I was very moved and impressed by it. The cleaning the friendliness and the overall presence of the community was fantastic. The smell of the building felt like you were standing on the mountaintop taking in a breath of fresh air. If I ever had I just put my mother into a facility or rehab physical therapy etc. this will be the place. Thank you, Bless each an everyone of you [name removed]

The entire staff is dedicated to the well-being of their residents. My father was reluctant to leave his home after more than sixty years. It was the best move he could have made. I believe it has added years to his life.

Our tour guide was exceptional in showing us around and giving us great information. She went above and beyond.

I have been doing AL/IL/MC for 20+ years, and a HH therapist. This community has a warm, welcoming environment. Staff friendly and responsive. Residents appear well groomed, and community clean. The ED has always been available when I needed to speak with her. New nurse [name removed] also a pleasure to work with when giving updates, questions.

Very friendly staff. Clean. Very attentive to their clientel

I have been to 2 networking events this month at this location. The staff from the executive director down have been amazing. Everyone has been so welcoming. First class community all the way - and the food is great!!!

My mom has lived here for 5 years and has loved every moment of it. She started in independent living and has since transitioned to the assisted living area of the building. She loves being under the same roof as all her friends while still being able to receive the help she needs with daily cares. The chef makes great food and is always open to suggestions. The low staff turnover has really allowed us to make connections with everyone caring for my mom on a daily basis and given our family peace of mind.

Fountain View has been a wonderful place for my dad! He originally moved into their independent living but recently transitioned over to assisted living. He has loved both apartments and since they are in the same building, he still sees all of his same friends and neighbors. The staff is always willing to help us or answer our questions, and I'm never nervous to leave dad in their care. The food is amazing and definitely not what we expected- we love that dad gets served as if he were in a restaurant! What dad has loved most is the friends he has made over the years and how at home he feels.

The only thing missing here is size. Excellent facility and great food. Felt a larger facility would be more beneficial for my mother.

Fountain View was a lovely place from our initial tour to move-in day for my mother. She is very independent currently, but we like the option they have for assisted should she need it in the future. Everyone is very helpful and they provide a lot of services-- [name removed] is their Nurse Liaison who is a BIG help. Even though mom is independent, [name removed] can check on her if she isn't feeling well or help her schedule doctor's appointments. Such an added bonus as it provides so much peace of mind for us. We hope mom can stay here for many fun-filled years!

First, Mom enjoyed independent living at Northern Hills. When she needed more care, she moved to assisted living. The staff is very competent, caring, and friendly. We also enjoy walking in the beautiful courtyard whenever the weather permits. Mom has been in other facilities and we have found Northern Hills to be the best. Her room is bright and cheery, and she is staying mobile.

My Mom lived here briefly. The meals looked nutritious and well balanced and there was a good variety to choose from. Though my Mom wasn’t able to participate much, it was the intent of MorningStar to get everyone involved in doing something and interacting with others. They even had a poster on the board in the main lobby that had the activities for each week. Overall, my family was very impressed with the standards the facility operated by and the fact that the residents are their number one priority.