Heritage Management Services Inc

My mom is pleased with Benton House of Raymore. They have an issue with having cooks, but there is no one immune from the labor issue all businesses are having. Otherwise, they are a great facility.

I toured Benton House of Blue Springs and I liked it, it was very similar to the community we chose. I felt like that Benton House was more put together, and ran a bit better. We chose [community name removed] because it was so close to my house.

We have been very happy with our experience at Benton House, it has turned out to be a wonderful fit for my mom.

We love The Heritage at Northern Hills! Any time something happens, they call and let you know. It takes worrying out of the equation because they tell you about everything, and our family sincerely appreciates that.

I love that it is all on one level and relatively small, there are only about 56 apartments. I like that it is smaller because the staff get to know the residents better. It is also very bright and does not feel sad or dark. The location is nestled amongst neighborhoods and a city park is next door so it does not feel so commercial, it feels more homey purely based on where it is located. They are on the more reasonable end out of the places that we looked into. The space is great for the money, she is in a studio deluxe. I do think they could be a little better with their scheduling, they don't really stick to it very well which can be frustrating. I would for sure recommend Benton House of Lenexa to others looking.

Orchard Pointe is an absolutely beautiful, gorgeous, brand new facility. The gal who showed us around was very nice and spent 2 hours with us answering all of our questions and explaining things. We did not feel any pressure from them at all which was nice. They did not have subsidized living here and we knew if she moved in we would have to move her out in about a year because it just would not be sustainable for us.

I've only been there two times when my loved one first moved in. But we thought it was a very nice place. The staff and residents are friendly. And the residents seem happy. The meal I had there was delicious and of restaurant quality. They served pulled pork, potato casserole, green beans, a yeast roll that was served warm, and then cookies for dessert. The facility looked great to me and very clean. They send me reports every once in a while, including when somebody has Covid and the steps that they're taking for that.

We love them! We've had a really great experience here. We did not think my dad would handle moving in at all. He was 100% against it. But they have done a really great job at acclimating him. He feels safer, and he loves the food. He can be a very negative type of guy. So we are very impressed with it!

The director is great to work with. My loved one is in memory care and has been able to do a sing a long as well as see other outside entertainment for activities. I am very happy with where my loved one is right now everyone is very caring and goes out of their way to do the best that they can. This is a great community and I have already told my mother in law who is going to look also.

It's a very friendly place. There are lots of activities. There are staff to give aid when aid is needed. They manage my loved one's medications, which is awesome. It's very clean, and it has a homey feel to it. She likes the food and generally has no complaints.

Our loved one was there for respite care and the staff members were so friendly and caring. Our loved one never really took advantage of the activities but the staff were always encouraging her to try which we appreciated.

Benton House is a very clean and nice community, the meals are great our loved one every time we talk to her talks about how much she enjoys them. The activities are excellent and we would recommend to others

We are very impressed with the place, right when you walk in it feels like a luxury hotel. The staff are extremely friendly, its just a beautiful place. There are usually 6-7 activities going on each day for the residents so they are always kept very busy. The meals are really good and if they are serving something a resident does not want, they have an entire different menu of a la carte items you can order off of at anytime.

We had an excellent tour with Benton House. What really stuck out to us was the administrative staff, they were just great.

Everything so far has been fantastic. It is a smaller community. It is a homey and family feeling. The staff is open to requests from family and residents. They are organized and efficient in responding quickly to the requests. They have a really good staff here.

We really wanted to go to this community but we could not because my father was ill and could not help. The plans just did not work out and the location was further. Very clean, very nice caring people and the food was tremendous.

We chose Benton House of Blue Springs because Pam who had talked to us was very personable and was not too pushy. They were also having a spacial, but even at regular price we still would have chosen them due to the friendliness of all of the staff, it is just a great place. The rooms are great size for what my mom needs. Anytime the nurse practitioners or doctors sees mom and something comes up, they call right away and let me know what is going on. I would recommend to others looking.

This was a nice community.

I would look into this community. The staff seem to be right on top of things most of the time. My loved one likes the meals and talks about them often. My loved one does not participate in the activities however, they do have activities for the residents.

My loved one has been there for 3 months in the memory care unit. They are awesome. The staff is wonderful. The executive director is top notch. She takes the time out of her day to speak with family members. She's met with our family on three separate occasions on her own time. We're dealing with severe dementia, which we've never done before, but that's her career and area of expertise. I cant 'say enough good things about them and how they've helped our family.