Heritage Management Services Inc

The staff at Benton House of Tiffany Springs treats my mom as family. It made the transition so easy for her. The facility and my mom's room is always clean. The food options are great and it is nice that we can select my mom's meals weekly. The management is always sending my sister and I all the scheduled activities so we can participate if we are available. There are so many activities that the residents enjoy and look forward to. We love seeing all of the activities photos on Facebook. Management is always available if we have questions. Management and the staff made the move so easy and helpful. They made all of us feel like we are a part of their family. I would recommend Benton House of Tiffany Springs to anyone looking for a place for their parents. They are wonderful people.

The staff was very gracious in providing temporary furniture for my mother and getting everything set up in a comfortable fashion and then removing the items on the day her furniture arrived. All the residents seemed active and friendly. They allow pets.

My Mom lived here some years ago. Longevity of staff is wonderful. Everyone is helpful and kind. The community is clean and the seniors who live here are happy. Wide variety of activities, in assisted and independent living. Nice size apartments, beautiful common areas.

It is a very clean facility. They are very friendly and kept me updated on all aspects of my mother. I was there almost daily and any problems was taken care of immediately and the care for my mother was excellent. They had enough workers and gave my mother good attention and I visited almost every day. My mother was blind , hard of hearing , and had dementia. I was happy with Benton House and the care they provided.

All the staff have been very communicative with me since I don't live close. The nurse, director and assistant director have all been great. Being that it is smaller, all on 1 floor and in a quiet area made it a more attractive. Also, the residents were all out of their rooms engaging with other residents and staff. We toured other places where no one was out of their rooms. Based on the experience we have had so far with Benton House of Lenexa we would absolutely recommend this community to other families

They are very attentive to my mother's needs and when she has had a complaint it has been addressed in a timely manner. I think that the director of nursing could improve on replying to questions that I have had. I have left several messages and have not received a call back. The main thing my mother likes it there are a number of activities she is able to participate with. She has made friends and doesn't feel alone there.

I truly can’t say enough good things about Benton House of Lenexa. Every department in this assisted living is top notch. Starting with [name removed], the marketing director, she has a heart of gold & truly cares & knows about each resident. She & the activities director, [name removed]decorate for each holiday, keeping the already lovely facility, festive and fun. [name removed] organizes a wide variety of activities that keep my Mom engaged & having fun. They go on outings every Wednesday. The physical therapy team is top notch also. My mom has some definite physical disabilities & the physical therapy team has been providing the type of treatment & assessment that I have been looking for . The facility Dr. and nursing staff are in regular communication with me & treat my mom with dignity. They talk to her, instead of talking to me. The Director is kind & generous and wears lots of different hats . The housekeeping is done regularly & with a smile. My mom truly likes living here. Definitely look here

We toured with Benton House of Raymore and the price was too high. [name removed] was absolutely wonderful, but Mom thought it looked too much like a nursing home. Her opinion...

Overall we have been very pleased with our experience at Benton House at Staley. Based on our experience we would recommend this community to other families. Great people who will come along beside you and help you love and care for your loved one during this sometimes difficult season of life.

This was a great community at the time for my loved one. My loved one needed additional care and wasn't able to go back to the community. The staff was wonderful to work with. The family has no complaints about our experience with the community. There were three meals a day served to the residents. I would recommend the community to others for their loved ones.

My loved one seems to enjoy the food. We picked this community because my loved one liked it the best. With the activities, they bring in comfort animals and musicians. They have been amazing, and really good at dealing with my loved one. They are doing a very good job. I would recommend to other families.

We loved Benton House of Lenexa. I liked the looks of it - it was very clean, which was very important to Mom. And it was a very friendly place. I thought it was very nice overall. Mom really liked it, but it was too far out from our preferred location.

Benton House has superseded all of our expectations, and Mom loves living there. [name removed], and all of the staff there, go above and beyond to help the residents and their families become situated and comfortable. Wonderful food, great variety of engaging and enjoyable activities , beautiful facility, and comfortable living arrangements.

my mom is very happy there and we would recommend Orchard Pointe at Terrazza to other families .

I've been so impressed with the friendliness of all staff. My mom had a medical problem that needed surgery, but couldn't get her in for several months. Everyone there was so attentive to her and had to do several extra things for her her daily, but they didn't charge more. They nurses/aides were always so helpful and got back to me quickly when I needed to talk to them or needed something extra for my mom. My mom also has dementia and forgets everything, but they stop by her apartment and encourages her to go to meals, exercises, bingo, etc. She is so happy and even is putting on makeup and jewelry again because they make her feel so comfortable.

We've been very happy with Broadwell. The staff is knowledgeable and friendly. They genuinely care about the residents. I would recommend them to anyone!

I would highly recommend Heritage. The staff are always on task and supportive. They're good about efficiently providing Mom her meds and responding in a timely manner to her requests. Housekeeping of her apartment is excellent. She really enjoyed the trunk or treat they had recently. Sometimes she is not too keen on the meals. Overall, mom having a good experience. Staff is very caring and attentive to client needs.

I would rate Orchard Pointe at Surprise a 5 on all categories it's. It's a very nice place and everybody's very friendly and helpful. They're just very kind friendly people and made us feel very welcome My sister is happy there.

We had a great tour experience at MorningStair at Arrowhead. We had previously toured the MorningStar closer to me and we got the same great lively vibe from this facility. When we toured they had live entertainment preforming and the residents were really enjoying it. The reason we went with the other MorningStar was because of the locaiton, but this also seems like a great place!

It's beautiful and I love it. Food has gotten even better in the last month and they offer so many things to do. I'm just very happy here.