Heritage Management Services Inc

Prices are in line with other places. It is a nice neighborhood. The staff communicate very well, which is extremely important.

I love benton house. Wonderful and caring people. The staff is professional and caring. They take time to know each resident. The food is good and choice is a good variety. There is an excellent choice of activities appropriate for residents.

The staff is amazing. They truly care. They also have so many activities for the residents. It keeps them involved and encourages socialism and that's very important. It's quite expensive but worth every penny. I can't say enough good about this facility. The staff is incredible. The facility itself is beautiful. The administration is very caring. Everyone from the administrator down to housekeeping and laundry are simply wonderful people.

The staff have worked hard to help my mom feel welcomed and always have a positive attitude. Lots of various activities are offered each week from music to ministry to outings. Everything is kept very clean and tidy so always looks nice. Mom likes the food and visiting with the other ladies in her area. We feel mom is in a safe place with great care and mom seems content.

I moved here last October and I'm so glad I did. it's my happy place. The people and staff are friendly and helpful. [name removed] is the social director and she has lots of fun things to do. it's nice to always have someone around to talk to.

My wife is an RN who works at various nursing homes. She told me Benton House is by far the best she has seen. My mom gives praise to the attentive staff and excellent food. The cleanliness and orderly appearance gives confidence to my mom and her care. I give exceptional praise to the staff, they keep the place running smooth.

So far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and maintained. The maintenance department is very attentive to the residents wants and needs.

My father enjoyed his three weeks at Benton House. The have very professional staff who were easy to communicate with and work with. Phone calls and texts were answered or returned promptly. We needed to make a medication change for my dad. The Nurse worked with me on that. My brother resides less than 10 minutes from Benton House. He was able to visit often. He had no complaints about the staff. My dad’s wife visited often and brought out their dog a few times. Dad was also visited by relatives and friends during his brief stay. All felt dad was in a good place. My dad’s wife visited was happy. No one wants to be away from home, but he did okay. Benson House provided the perfect Respite for my dad’s wife. She needed a brief break from being a 24-7 Caregiver. Benson House gave her this. If my parents lived closer we would probably utilize their Day program. I don’t live in Missouri, but had toured Benson House virtually and in person prior to placing my dad there for a few weeks.

The staff is the best. I chose this facility because of the location, the size of apartments, the food and the safety for the residents.

Benton House was a great place for mom. The majority of their employees truly cared about mom. They got to know her, treated her like family. They really encourage residents to get out of their room and take part in activities, socializing. Mom made good friends there. We'd often have to go looking for her when we visited because she was playing cards or visiting with friends. I rated administrative staff low only because we had difficulty getting them to complete and submit claim forms for mom's extended care reimbursement insurance policy.

Caring, clean, consistent. Yes I would recommend but it is very expensive.

I can't say enough good things about MorningStar. They took great care of my father. They were in touch with me often. The staff is very caring. We would absolutely recommend MorningStar at Arrowhead to other families!

We moved mom into assisted living I. [date removed] She enjoyed many friends and took her little dog [name removed] with her. She immediately thrived and gained weight. We had to move her to memory care in the same facility about 18 months later. The staff is very caring and I have been satisfied with the patient care. The biggest negative was the laundry did lose some of her clothes. Overall we will be very sad to leave Benton House as she now needs a hoyer lift.

The staff is very dedicated to the needs of their clients, very dutiful. They take great care in communicating with the client, they're patient. I have noticed when I'm visiting the staff always communicate with my mom, as opposed to communicating with my mom through me, very client-centered. They do a good job of keeping the apartment clean and attending to doing her laundry in a timely manner. They're very meticulous with her meds and make sure she understands what she's taking; they do well with administering her eye drops. Overall, the staff is curteous and dedicated to their work.

My mom had gotten sick and they did a great job keeping her and her room clean. They come into her room several times a day to encourage her to come to activities going on. My mom always says she is safe there. I have seen some of the activities and everyone seems like they are enjoying them. My mom doesn't remember whether she participated, so I don't know what she thinks. Benton House and the care and help they give her is priceless to me. They have taken a huge weight off of my shoulders and she feels safe and comfortable and still has control of her life in her own apartment in a protected environment.

We moved in my mom with ease and efficiently in a timely manner. The staff is cheerful and kind and my mom has settled in with help to get to bed and meals close by in a dining room. She had been able to join the assisted living area for some activities also. Her laundry and showers are done on a regular schedule and her prescriptions are managed well by the nurse and local pharmacy. She has freedom to have visitors and be checked out for some outings. She is assigned to the same table for meals and has developed a real friendship with those women. All in all we have been happy with our choice and placement.

It's an inviting atmosphere that allows individual freedoms to participate as much as they want. Visitors are encouraged and acknowledged by the staff and invited to join in the activities. They have worked with me to find ways to accommodate the need to limit my mother's access to the outside during the summer months. The staff initiates discussions when they see an issue.

Orchard Pointe a beautiful facility. Staff is very professional, accommodating, and caring. We worked with them for several months before Mom moved in and they were willing to work with us for the best experience for Mom. They even came up with ideas that I would not have thought of to make her feel welcome and at home. The people and the core values make this a great community.

It's a fabulous home for [name removed] and I am extremely confident of their ability to keep her healthy and safe.

I'd recommend. Love the place for my mom.