Heritage Management Services Inc

I truly cant thank this community enough for what they have provided for my mom they have been amazing in all aspects. The nursing staff from day one has always remembered my name and kept me very informed on what was going on . They are very attentive to my moms needs, especially nurse [Removed] and her assistant [Removed]. The food they provide is wonderful ,proportioned, and healthy. The apartment is beautiful with lots of great amenities. Lots of activities throughout the day go on and family is always included . I can't say enough good things about this facility and highly recommend it .

The staff & facility are wonderful at Fountain View. Mom is struggling with memory issues at age 92 & hated her lonely isolated life in her independent senior apartment. She knew that we needed to make this move but was crabby! After 2 weeks she is calming down & starting to fit in & participate in some of the many activities available. They are going to try to start a domino train group to please her! I am so relieved to have a dedicated RN on staff and an RN to accompany her to Dr appointments to be a liaison for Mom, me, and the Dr!!! Thank you George & staff for helping our family adjust to moving & making this positive but difficult life change. The rates here are competitive but I rated them down a bit because it seems expensive for a family to afford assisted living.

I stopped by to see this community and found that it is fairly new. it is a suitable home but not for our needs. The community looks clean and appears to be nicely decorated. I saw good interaction between the staff and residents. My tour guide was on time and gave me valuable feedback about the community.

My mom spent 2 months for respite care during a home relocation. Care was very caring, kind, friendly and responsive to individual concerns.

Mom has lived at Orchard Pointe for 8+ months. She adjusted very quickly and loves the staff, activities, her apartment and the food. My sister and I are very pleased we chose this place. It really feels like home to her and to us. Terrific caregivers and activities staff!!!

I have been pleased with the care my mom has received. She is safe, well cared for and under the watchful eyes of the staff. Any concerns I have had were addressed professionally and in a timely manner. The food has improved, activities are appropriate for her and her apartment is well maintained. Kudos to the staff for continuous communication and monitored care. I would recommend families look into this facility.

We're very pleased with our experience at Benton House, so far! My loved one has only been here a short time, but they've really impressed us. The facility is clean and well kept, and the staff have been very friendly and very helpful! I also like that it is on the smaller side, the staff really seem to get to know each of the residents as an individual. I'd highly recommend them!

The staff at this community are very nice, attentive, and very positive with her basic needs like cleaning and laundry. My mom has told me the food is pretty good. From what I have seen, the community is up-kept, clean and free from debris. My mom has made a few new friends but she already knew a few resident and she is offered activities to do. that a plus. This was an easy, good experience and I would recommend this community.

My folks moved in 2 weeks ago. We have really seen a change in my mom, she is participating in all the activities and just loves the socializing. They both can't say enough about how good the food is. My dad is enjoying the fitness area and the view off of his patio as well. The staff is so friendly and helpful. They moved from a home they lived in for 30 years so we thought the transition might be difficult, but they are so happy they made the move to Ridgewood.

Orchard Pointe is very clean and the people are friendly. It's a very nice place, the grounds are kept up very nicely and it's very inviting. My father-in-law likes it there. He likes to take walks around the community. Things are going smoothly. The nurse is competent. He had to go to the hospital for a couple days and they kept us updated on what was going on. He likes to participate in their exercise activities. The food is pretty good, we have eaten with him there a couple times. He would prefer to make his own food or home cooked meals, but it is fine. It's nice to know he is being watched there.

My father seem to like it here at Ridgewood things have been going great. The community looks nice and very clean and never had a problem with that. I feel like the staff is what makes this place and they have been helpful and nice to my father and me as well with any concerns we may have. He said the food is okay I will traveling to see him to experience the food my self because to him everything is okay. I would recommend this community to friends or anyone thinking about senior living.

We're very pleased with how things have turned out at Benton House! It's a very nice place, I'd give them top marks across the board. The facility is clean and well kept, the staff is friendly, and they take good care of the residents. We're very satisfied with the service!

Things are going great. Mom is really happy. There is not a problem with the building or the people or anything. Mom seems to be really happy. I think she is going to stay there. I would recommend A Place For Mom to anyone who needs help placing a loved one. You guys definitely get an A+.

My mother is glad to have Orchard Pointe taking care of her needs. The staff is friendly and she is very satisfied with her apartment. The facility is only 2 years old. She also likes the food. I would recommend Orchard Pointe to anyone needing an assisted living place to choose.

The staff at Ridgewood are very helpful and accommodating. They made the transition easy for her. Other places are the same price or more and not near as good as this facility. I like the space that she has, it's just very very nice. One thing that made her feel good is the first day down in the dining room the chef came out and told her that this wasn't just him serving and she has to eat what he serves. He told her she can have the food the way she wants it. That made her feel good because she has struggled with her appetite but that has gotten better. She has ample storage space and has given her the chance to keep seasonal items. That has really made it feel like home for her. It has been a very good experience.

At Orchard Pointe Assisted Living it helps that we had hospice involved. The staff is all very friendly. The only complaint I have is it took a little bit too long to get orders changed in the system as far as medication. Overall it has been a good experience at this facility.

I was so impressed with Heritage Pointe and the Senior Living Advisor, Amanda. With 10+ years experience in a variety of roles within the Alzheimer's community, she knows what she's talking about. There are two "neighborhoods" with 10 residents each. Rooms are the ideal size for ALZ patients and surround the active living area (so nobody can be forgotten in their room down a hall). The food is amazing! The unit manager is a RN and they have a low resident to staff ratio. There are short duration activities scheduled daily to keep the residents engaged without over-stimulation. Residents have a sense of purpose and help out with setting the tables for meals. Heritage Pointe also offers Assisted Living making it convenient for spouses to be nearby. I cannot say enough about Heritage Pointe and can't wait for my dad to move in!

Benton house was the perfect fit for my in-laws needs. They provide different levels of care and the staff is caring. The facilities are clean and welcoming.

They have done a pretty good job so far. Communication has been the biggest issue, both, between the staff, and with family members. I think we have higher expectations, and are more involved than a lot of families. The communication about all the additional fees for add ons wasn't very clear. Once a month the podiatrist comes, but if you don't know when he is coming, you can't sign up to see him. The food gets high marks, and the events they put on are good. The people are all pretty friendly, and I would rate them very highly.

They have been pretty good. They have been really easy to work with. The food is pretty good, I have eaten there a couple of times, they do family things sometimes, and it's been pretty good. We liked that it was brand new, and there weren't that many people. I liked the idea that she wouldn't be the only new one there.