Heritage Management Services Inc

Our experience with Benton House of Tiffany Springs has been a very very good one! The staff here are friendly and professional, and they were a huge help to our family throughout the whole process. They gave us a lot of information on memory care and Alzheimer's Disease, and really helped us choose what was best for our loved one. They've been nothing but kind and gentle with Mom, and I liked that they allowed us to be there during her assessment to see what sort of questions they asked. I highly recommend them for memory care, they have taken excellent care of my loved one.

It's good. I am really happy with it. It's a real nice place. They have good staff. They work well with the residents. Everybody likes each other. It's a growing community. It's fairly new. I would highly recommend the Benton House of Tiffany Springs. This is an excellent community. It has been a positive and really good experience. Everything has been going great. Everyone is really nice. The staff seems caring.

They are very friendly, My mom just loves it there, The activities seem like they are age appropriate, like the big band swing dance they had. They seem very concerned about what the guest want and what they can do to improve there stay.

I met with Hannah Sacco. She was very helpful and is checking into pets as a possibility. Executive chef on premises who prepares food. Downside: on 2nd floor, back elevator. Not outside walking path unless escorted. Regular visits from minister who sings with a guitar. Mom would like that. Nice sunroom overlooking conservation area. Can take hiwY 36 all the way to North Omaha, 680 to 29.

This facility is very, very new so there's no prior information to judge operations. Nice place. Loved the fact that they have respite care, so my mom can move down to Arizona (from Utah) while her things are getting here.

BINGO! Spoke to director on the phone and found Heritage Point to be everything we wanted for our dad and within our budget. It's close to family and friends for visiting and they have many activities that dad can participate in, especially trips to the casino! We are very happy with Heritage Point and my dad really likes it, too!

Very impressed with this facility, unlike the nursing home my grandmother was in years ago! The Director was informative and answered our questions knowledgably. This is the start of our research but this is a facility I would consider putting my dad.

They're very friendly. My impression is that they're professional and very likeable. The feedback I get from other family members has been good as well.

I love the staff here at Orchard Pointe. Although they don't clean my moms room as often I'd like, its still a very clean community and I think the residents get great meals. I am very disappointed in one of their selling points that there would be activities every hour. In fact, there really isn't ever any activities. I had to go to the director, who is new and still learning everyone. She was very nice about it and said it's one of the things she will be working on. I visited recently and mom said she got to play the drums, so obviously there is something moving forward in that regard. I think they keep my mom in her room too long, but everyone there is wonderful. I think they may be a little understaffed, but the staff that are there are very awesome. Other than a couple little things, it's a good place and my mom seems to be happy there. As long as she's happy here, I'm happy.

With everything COVID related, I think Morningstar Arrowhead has done a fabulous job with assisting my parents - one in Assisted Living and the other in Memory Care. I have found the administration to be very good at communicating and the same with the staff. I have been very pleased at the level of care my parents are receiving.

My family moved my Dad in here at the end of 2019. He was having memory issues and has early dementia. He is doing great. Everyone one at Morning Star seems to really care for him and make him feel at home. The facility is small and compared to all the others we looked at feels more like a nice hotel then a assisted living facility. During this covid 19 they really step up to help fill in for all the stuff we as his family can’t do. The place is very friendly and super clean. This transition is hard but I think this was the best choice we could have.

Very pleased with the care and facilities. Especially impressed with Brandy Wood, the community relations director. She goes so far above and beyond to help. She was an immense help in getting my mother out of acute care rehab center and established comfortably in Morningstar.

I believe that overall, everyone does a good job - I wold appreciate if the new staff would make themselves known to the families - Perhaps an email with the changes, etc.

The facility was clean and well maintained. The staff was efficient, caring, helpful and friendly. They treated my mother with dignity and respect. Unfortunately she wasn’t there for very long, but I would recommend this facility to anyone.

My 90 year old mother moved to Orchard Pointe after my father passed away and she could no longer live by herself. The facility is kept very clean; the staff goes above and beyond to ensure every need is met for her. I am impressed with the number of activities that keeps her so busy every day. My mother is very satisfied with the 3 meals a day which is served in a nice dining room with wait staff. I would encourage anyone looking for an assisted living facility to visit Orchard Pointe. I am thrilled that we found a facility where she is so happy.

While looking for a place for my love one I thought that this place is great. The staff members are really nice. It was really difficult to decide where my love one should be and be comfortable. But this facility along with the others that I have seen was really nice.

We toured this community for care. We liked the cleanliness. This is a large community. We did not want a community that was big with a lot of stairs. We were happy to see the variety of a menu and the activities would have been helpful. We would suggest that families tour this community for the care of a family member.

This home was absolutely gorgeous and has fantastic amenities available to all of their residents. Very nice facility. I would have loved to move my mother in. They had huge rooms and everything was very clean and brand new. It was just way out of our budget...

My mother has been at Orchard Pointe Assisted Living for almost three years now. I am impressed with the staff and the care that they provide for my mother . They are friendly and courteous and are constantly looking for ways to improve the experience of their residents. There are many activities throughout the day including entertainment, exercise, shopping and event trips, movies, cards, games, educational lectures, and BINGO. Informative seminars on relevant topics are scheduled at least monthly. They also schedule activities for kids so that they can interact with the residents. They partner with a foster child organization to sponsor activities for foster children at the facility, especially during holidays. Special holiday meals for residents and their guests are provided. Guests can also eat meals with the residents at any time for a nominal fee. The staff continually solicits input from residents for meals and activities. Recent examples of changes due to resident input include expanding dining room hours to be open all day, providing an ice cream machine in the lobby, and scheduling an additional BINGO game each week. The staff encourages residents to participate in all activities and monitors and helps the residents during the activities. The maintenance staff keeps the facilities in great repair and responds to resident requests even outside of their areas of responsibility. For example maintenance personnel have assisted my mother with operating her TV remote and fixing squeaky wheels on her walker. The on site nursing staff has performed medical evaluation and given advice to my mother whenever requested. In addition, they have willingly stepped up wellness monitoring upon her returning from the hospital or when she is feeling ill. My mother rents a two bedroom unit that provides ample room for her important belongings and faces a well landscaped courtyard. One bedroom and one bedroom deluxe units are also available. I found the rental prices to be comparable to those at other facilities and feel that they are a good value considering the benefits received. Our overall experience with this facility has been excellent.

I visit Orchard Pointe regularly as a volunteer. I find the staff to be welcoming, helpful and friendly. Our church members enjoy volunteering at Orchard Pointe because there is such a wide variety of activities. The residents have so many different things to do every day at all times. It is a joy to visit and spend time with the residents in such a pleasant and inviting environment.