SRI Management, LLC

Everything is 4 or 5. Legacy inherited a difficult situation from Sodalis. They continue to make improvements in all areas. I mother fell and broke her arm in Feb and we went from minimal care needed to everything needed. They stepped up Immediately, and took care of her needs. She is all better now. My aunt and uncle moved there 2 months ago. I went to HS w/ my mom's neighbor's kids.

Facility and staff are all very courteous and nice. Walking paths in that community and closeness of stores.

My dad has had a great experience. My mom has actually moved there as well in a villa. I'm very pleased. Only downside is the food. Yes, we would very much recommend this community to others. My dad has gone from independent living to memory care fact independent living, and now he's going into assisted living. All of those transitions have been great and Magnolia Bridge has worked with me. That's also the reason why I recommended my mom move there as well. She's been living in one of the villas in independent living and it's just a great community for them. I feel very comfortable with the level of care they are getting and I really feel like they're they're being well taken care Of.

The staff will do everything that they can to help you. I will say it took my dad about 1 1/2 -2weeks for him to be comfortable. I would suggest that families encourage the prospective resident to get involved as soon as possible. They have happy hour every day for the residents and it is a very nice opportunity for any new resident.

I would recommend. Friendly staff who really cares about the residents, whether Assisted Living or Memory Care. Trinity does send out questionnaires periodically and families can address any issues at that time. Also, [name removed] has always been kind to answer any question I have, at any time.

Recently they hired a new head chef and hopefully food quality will improve. Administration is very approachable and I like that the executive director is a registered nurse and a woman.

Staff is very supportive and provides friendly and loving service. Yes, we would recommend the community to other families based on the experience so far.

There seems to be a lot of staff turnover. When I talked to the gal, she was very helpful and very friendly, and we thought it would be the best fit at the time.

It's a nice facility and the residents all seemed happy and friendly. The Director was not very helpful when we were trying to get mental health for my father-in-law. They just washed their hands of him when he became disruptive.

What sold us on Harper station was that all three meals are prepared for Independent Living folks. Also, the fact that you can bring in nursing Aid assistance in small time increments into your independent apartment is a fabulous benefit. I have a two bedroom apartment and it fits a queen and all the furniture from her house in the main bedroom. Full size kitchen. Kind of wish the kitchen were a little smaller and the sitting room was bigger.

They seem to be short staffed but not their fault. The most important thing that people should know is that the area is under heavy construction and it's not easy getting in and out of there. The community itself is nice but the location and construction issues are problematic.

Best thing from my perceptive is the activities which have my mom engaged with other people regularly. Based on the experience we have had so far, we would recommend The Colonnade at Northdale to other families.

We chose Village Veranda because of the location and their memory care unit as well as the availability to add on extra services if needed. The facility is in a very convenient location.

Just had a significant price increase. The staff are very helpful and often do more than expected for her. The smallest rooms are more affordable but not big enough to be reasonable Have to spend more to get acceptable size room for someone who is still active and mobile.

The only continual problem/issue is with the dining room. That is either due to the quality /quantity of the food, or the way the staff is trying to make them sit at tables which makes them feel like children . Some of the outings, especially the ones to the larger grocery stores, are only for one hour. That is a very short timeframe for elderly people that do not walk quickly and also have a vision problem. The only other issue that I have noted, is there is no outside common ground. The pool is completely encased with no access to a sundeck and the only outside seating is in the circular driveway. The facility is always very clean and the staff are always very friendly. There does seem to be a continual issue with one of the elevators, which seems to continually not be working. They also seem to have an issue with the fire alarm going off during the night.

Overall things fairly good. Am having problems with medicines, mostly insulin records. Food ok but often not as advertised. No condiments , butter or jelly. Actives every day but often not so much for men. Most of staff very good and friendly. Some of problems incurred due to staffing problems being worked on with new supervisor.

Administration is caring and willing to try to help or point in directions that would be more helpful. I liked the fact it was a locked down facility.

The staff is very caring and works together to ensure the residents are taken care of. My mother would prefer that the food be more healthy. I have only personally eaten there once. I had the turkey tetrazzini. It looked like it had been sitting in the pan a very long time. The taste and texture were not good and I was only able to eat a few bites.

Staff - note this changes during the year as the facility was purchased. We had some issues with the payment set up. It had a few hiccups, but then got worked out. Meals & Dining - they charge guest $[removed] for a meal, and it is NOT a $[removed] meal. That needs adjusting, but overall the food is good for the most part. My sister has a full kitchen, so sometimes she like to make her own meals. Value for cost - great if all activities are taken advantage of. The facility is really beautiful. Very clean, and the staff are kind and helpful. We looked at a lot of places before deciding on this location. The food is not bad, I think they just overcharge for guests. It jumped from $[removed] with the next management. $[removed] would be more reasonable.

The staff at the Pointe were very nice. Mom was there for a couple of nights. She is too independent for this facility. I think with prepared meals, she would eat, take a nap, eat again and then take another nap. Many residents were in walkers and wheelchairs, mom isn’t there yet. Also, the main level looks in to the parking lot, she didn’t like that. We moved her to an over 55 community. It has been a better fit.