3345 Kirby Whitten Rd, Bartlett, TN 38134
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Anonymous
Child of resident/client
Caring, friendly & helpful environment
The staff was wonderful. Everyone that interacted with my Mom was patient and kind. Mom enjoyed most of their food. The cleaning staff was always visible in the facility when I was there and they did a great job cleaning. Her apartment was spacious with a large bathroom & 2 closets.
Read all reviewsAmerican House Bartlett
American House Bartlett is an assisted living community that is conveniently located near all the great shopping and cultural attractions that the vibrant city of Bartlett, Tennessee has to offer. Residents in this maintenance-free community can relax in cozy common areas or enjoy the fresh air in the courtyard and community gardens.
Services and amenities at American House Bartlett include chef-prepared meals served in a restaurant setting, a robust calendar of activities, fitness classes, and regularly scheduled entertainment. There is even an on-site beauty salon and barbershop for residents who would like to be pampered and stay looking their best!
American House Bartlett is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.
Tennessee Facility Inspection Reports
A Delicious Diabetic Diet Plan for Seniors
American House Bartlett
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.5 out of 10 Review Score69 reviews | 9.9 out of 10 Review Score170 reviews | 9.8 out of 10 Review Score22 reviews | 9.8 out of 10 Review Score49 reviews |
Studio Starting at $X,XXX/moStarting at $3,940/mo | Studio Not available | Studio Not available | Studio Starting at $X,XXX/moStarting at $7,295/mo |
1 Bedroom Starting at $X,XXX/moStarting at $4,525/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,500/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,995/mo |
2 Bedrooms Starting at $X,XXX/moStarting at $4,605/mo | 2 Bedrooms Not available | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $8,195/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly No | Pet friendly No |
Care types offered 1 Assisted Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Memory Care, Residential Care Home | Care types offered 2 Assisted Living, Memory Care |
A Place for Mom has scored American House Bartlett with 8.5 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, American House Bartlett has 69 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
August 22, 2026
The staff was wonderful. Everyone that interacted with my Mom was patient and kind. Mom enjoyed most of their food. The cleaning staff was always visible in the facility when I was there and they did a great job cleaning. Her apartment was spacious with a large bathroom & 2 closets.
Anonymous
Assisted LivingFamily/friend
July 27, 2026
Semi private apartment is a bit small for 2 people to share but economical for the area. Not sure how to suggest how to improve activities as there is not a lot of participation or not a large census. Food is average. I really like all staff.
Anonymous
Assisted LivingFamily/friend
May 7, 2026
There are no positives but I believe we were misled into believing they could take care of our Dad and they could not. I would not recommend them to anyone but would steer them away from going to America House. I honestly believe they contributed to my Dad's rapid decline and death.
TC
Assisted LivingFamily/friend
May 7, 2026
I could not recommend American House of Bartlett
Beverly R
Assisted LivingToured community
April 22, 2026
Everyone was very professional, organized and friendly. Could not have been better. The financial gentleman was very thorough and explained everything so well. The facility is well done. Our only drawback was the size of the bedroom. Everything else was perfect. We appreciate the kindness.
Darrell Woodard
Assisted LivingToured community
March 11, 2026
My 2 sisters and I all toured this facility and were really impressed with the cleanliness and cosmetic appeal. The staff were all friendly and we left with a desire to place our Mom there. We hope she can get the rehab she needs to be placed there!!
Anonymous
Assisted LivingFamily/friend
November 24, 2025
The cleanliness was a big factor in the lower rating. Communication with meds was not a very good and the food and food portions we're lacking. The activities director and parts of the Support staff were very nice and personable.
Kevin H
Assisted LivingFamily/friend
November 7, 2025
From the beginning I believe they miss evaluated my Dad's health and promised they could take care of him. Once we were over there, they said that they could not feed him that he would have to feed himself and he ended up getting dehydrated and went downhill from there. Part of the miss evaluation is partly the fault of encompass rehabilitation hospital. We were very much not happy with American House. My dad only stayed four days over at American House and was sent to the hospital and went downhill from there. American House is an assisted living home, not a nursing home and the current people working. There are not making proper evaluations.
Anonymous
Assisted LivingFamily/friend
July 31, 2025
Facility is not big and easy to get around. They also have a themed Family Night once a month.
Anonymous
Assisted LivingFamily/friend
July 1, 2025
We constantly have a problem with them keeping a good supply of toilet paper on hand. The service in the dining room is awful! Sometimes the patients have to wait on food for 20-30 minutes after specified serving times. Often, the food is not good. If a patient calls for help with the necklace buzzer around their neck, it just goes on and on and on with no quick response. There is not a nurse onsite 24 hours.
Barbara F
Assisted LivingFamily/friend
May 16, 2025
They encourage participation. On family night the staff encourages residents to dance along with them. Staff will even dance with wheelchair bound residents. They know residents by name. They know their likes and dislikes. My mom does jigsaw puzzles, the staff will often stop and ask how it's going. They will sometimes sit and do some pieces with her. When the staff passes a resident they always acknowledge them in some way.
Anonymous
Assisted LivingFamily/friend
May 14, 2025
Staff members are very helpful and kind. Residents have food choices. The facilities are clean. Management members are available to communicate with.
Anonymous
Assisted LivingFamily/friend
May 13, 2025
What we like the most about American House is their interest in the residents. Their courtesy and their attention to their needs. Their enthusiasm about their special events, like family night. The meals for family night are extraordinary. Yes, we would recommend the community to other families based on the experience so far
Gerry C
Assisted LivingFamily/friend
May 7, 2025
The Staff are so helpful and caring. The Residents also look after each other. It is always clean and my Close Friend says the food is wonderful but she skips one meal so she won't gain weight.
Lauren Spiegel
Assisted LivingFamily/friend
April 2, 2025
We have had a positive experience with American House -Bartlett, though we haven't actually been able to move my son's father in yet. He is still in rehab facility due to set backs in his recovery. The nurse at American House met with the social worker at the rehab yesterday and when I talked with the nurse afterwards, she told me he will be moving in 2 weeks. I have been very impressed with the friendliness of the staff whenever my son and I are there. We were there originally to tour and later to sign the papers. We have since gone twice to start setting his room up and bring some of his clothes and everyone we see talks to us and seem glad to see us. The building is very nice. Two things that stood out to me about it are the rocking chairs out front and the dining room. I think the rocking chairs give the residents the feeling of being at home as opposed to a facility. The dining room has large windows letting everyone see out .
Anonymous
Assisted LivingFamily/friend
March 28, 2025
Friendliness of the staff, residents and the quality of food are the biggest likes. For improvements I'd suggest getting rid of the carpet in the hallways. Will catch a whiff of urine every now and then. I'm sure it's just from past accidents by residents but it stays in the carpet even if they clean it.
MJ A
Assisted LivingFamily/friend
November 8, 2024
The facility is one of the cleanest I’ve been to. The care is amazing. I constantly get updates whenever something is needed for my grandfather. It’s a lovely facility. There’s lots of activities. Security is great.
LaTausha Frazier Brown
Assisted LivingFamily/friend
September 17, 2024
American House Bartlett will tell you what you want to hear and do the opposite. The bus hasn't moved for the past 4-5 months. The residents don't receive the 2 snacks in the contract. There is no nurse during the night shift so residents take night medications during dinner. Also, residents miss medication doses, along with nurse never checking vitals. Night shift employees never check on the residents every 2 hours, don't change the bed or residents if wet, and don't pickup the residents if they fall. The front desk receptionist don't speak. The door alarm goes off every time they open it so they decide to leave the door unlocked verses repairing the problem. The carpet is dirty. They ask residents to bring their own cup with a straw to meals; however, the staff never wash the cup and often pour new beverage over the old. Residents don't receive showers, the rooms are not cleaned often, and the trash over flows before someone removes it. The staff talks about their problems aloud, e
WP
Assisted LivingFamily/friend
August 1, 2024
Our experience has been very good. The staff is very professional and understanding. We would definitely recommend this community.
Anonymous
Assisted LivingFamily/friend
June 4, 2024
Everyone there was very nice! Especially [name removed] and [name removed]. I don't know what we would've done without them. She said the best meal she had was the first day she was there. I think they changed chefs or something. She also complained that she had chicken almost every meal.
American House Bartlett
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
